Dairy Queen Grill & Chill
$ • Fast Food
Hours:
1108 Hillsboro Rd, Franklin
(629) 899-7354
About Dairy Queen Grill & Chill
Customers' Favorites
Dairy Queen Grill & Chill Reviews
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Older lady working the counter.
Brought in my two boys I nanny, for a strawberry sundae with sprinkles and a cup of chocolate with sprinkles. I was very clear that they had to have sprinkles and even the boys told her. Well one got sprinkles. The other didn’t. She said no problem when she brought the order to the table. So we waited. And waited. She took other people their orders and then she saw us and said oh it’s coming. Then a few MINUTES later said well it...read full review
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | Closed |
People in Franklin Also Viewed
Dairy Queen Grill & Chill is noted for its exceptional service and friendly, helpful servers. The hospitality is consistently described as above and beyond, with attentive order taking and food delivery. Staff members are frequently highlighted for their professionalism, warm greetings, and genuine smiles, making customers feel like guests rather than just another order. Employees are noted for being patient, kind, and enthusiastic, even during busy times, and often circle back to check on customer satisfaction.
The atmosphere is very pleasant, with many reviewers specifically appreciating the Christian music playing in the shop. The service extends to small thoughtful gestures, such as staff offering to clean a customer's belongings, holding a Blizzard cup upside down to demonstrate its thickness, proactively removing trays and trash, and being talkative and engaging with groups. Specific menu items enjoyed include the Blizzard, with mentions of the Reese’s Peanut Butter Cup Blizzard and nutter flutters, as well as the chicken strip basket, all noted as being fresh and perfectly prepared.
The overall experience is frequently called memorable and pleasant, with the staff's attitude and work ethic being a primary reason customers plan to return. The location is highly recommended and considered by some to be the best Dairy Queen they have ever visited, deserving of recognition for its outstanding customer service.