Dunkin'

9100A Carothers Pkwy Ste 101, Franklin
(615) 778-0099

Recent Reviews

Devan Chin

By far THE WORST DUNKIN within 10 miles. Food - burned + coldSit in the drive thru 10+ mins for mobile order and they are out of what you ordered. Coffee looks like dirt and they clearly didn't stir it. I regret coming here every time. I WOULD post the donut but they didn't have it

Atmosphere: 1

Food: 1

Service: 1

Ronnie Taylor

The owner of this franchise should be fired. I feel for the staff, can’t blame them……the place is always busy, understaffed and a mess.

Food: 1

Service: 1

Rafael Goitia

Very nice people and food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Shayla Shantell

“Manager” has a bad attitude, never going back.

Lindsay Gericke

Tammy and Tyler were both so friendly and attentive to my dietary needs today. The coffee is delicious every time I come to this location, but the service was the best it’s ever been today. Thank you Tammy and Tyler!

Atmosphere: 5

Food: 5

Service: 5

Victoria Steele

Every single time I have gone to this location I have had a bad experience. The coffee for the iced coffee never tastes fresh. It’s always bitter. The time it takes to get my order taken, pay, get the food, not to mention waiting for them to make a bagel is ridiculous. Well over 10 minutes. It is fast food. I know it’s most likely not the employees’ fault either. Every time I have gone inside there have been 1-2 people working during the morning rush. Do not recommend this spot at all. Management needs to do better with hiring.

Atmosphere: 1

Food: 2

Service: 1

TURKISH OUSHAK RUGS

Clean friendly and

Atmosphere: 5

Food: 5

Service: 5

Sue Pate

Get disappointed when there out of my fav sWheelchair accessibility: Its there

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donut

Erik Nicholson (pickle)

Everything runs on

Atmosphere: 4

Food: 4

Service: 4

Cra Azzs

First, I was here on the day of the 8" of snow, staying at a nearby hotel. They were open in the morning and I ordered 6 donuts to go. The yeast raised donuts must have been 2 days old, very dry and hard. I asked if they were freshly made and should have known better when I did not get a straight answer. Stale donuts, ok, but give us a price break!?!?!

Food: 1

Service: 2

Gabe Turner

Hmmm… love the donuts/coffee (longtime Dunkin fan), but come on… keep your open/close times up to date on Google!!! I drove over here and you were closed.

Elif

Cut me off about 4 times in the middle of my order to tell me to “pull forward” and had an attitude each time I wasn’t finished ordering. Is it that hard to be polite or patient these days? I literally hate coming here and am always disappointed. Lesson

Service: 1

Tiggy Biggy

Yooooo!

Atmosphere: 5

Food: 5

Service: 5

Shannon Ann Goodenow

Employees so nice!!Cutest Grinch Christmas Decor!Kid-friendliness: Perfect for kids of all ages!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donut

Beverley A.

This is a quick place I have been visiting on my way to work. If I am heading to work on Mondays I get to have two cups since its an item and get a free medium coffee. I truly enjoy the service here in the mornings. They are patient and attentive to details on my order.

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