Gigi's Cupcakes
3065 Mallory Ln #106, Franklin
(615) 472-1508
Recent Reviews
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My order was ready on time and the cupcakes were beautiful! Gigis is never a disappointment.
Atmosphere: 5
Food: 5
Service: 5
Where do I even start?! Gigi’s Cupcakes exceeded all expectations. Finding a wedding cake within a budget can be stressful, and I’ve heard some nightmare stories about people resorting to big box grocery stores to save money. Gigi’s, however, was the perfect balance. My husband and I got to try all the flavors in cupcake form before finalizing our order. After some back-and-forth emails about flavors and design ideas, we placed our order and crossed our fingers. There was a slight mix-up about the pick-up day, but they went above and beyond to accommodate us and had the cake ready a day early! I couldn’t have asked for a more beautiful cake for our intimate 32-person wedding. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
I had the strawberry shortcake cupcake and it was amazing!! Actually the best cupcake I've ever had!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake GF
After reading a review. This location doesn't want people of color as customers. Well, my black job will allow me to purchase elsewhere. This store will not survive, if customers will start exposing the employee and owners BS. Ask the previous order of Handel's ice cream in Huntsville,AL. After posting a racist comment on Facebook, Handel's corporate office took away franchise rights. Now Handel's is owned by a black family. The irony. Lol!
I do love a good GiGi cupcake but I have to say their cakes are unbelievable! I needed a marble cake and I called them and they happily created one for my husband’s birthday. His cake was so delicious that my son wanted a marble cake 2 weeks later for his birthday party. Both cakes tasted wonderfully, they were fresh, moist with the perfect amount of icing! I had several parents ask me at the party where the cake came from because they thought it was so delicious! My husband and son have already told me they want a repeat on these cakes next year.
Thank you for your great cupcakes and cakes! The team members are also very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
The strawberry cheese was soooo good will definitely be back
Atmosphere: 5
Food: 5
Service: 5
We got salted dulce cupcake that was so salty in the middle it was like brine! Horrible! Worst cupcake I have ever had! For what we paid, I could have bought a cake mix and made 2 dozen cupcakes that would have been 100 times better than what we had there!
Atmosphere: 1
Food: 1
Service: 2
Got a wedding cake cupcake today. It was stale. The frosting was hard. Waste of money.
Food: 1
Service: 3
This location is not color people friendly If you are a person of color as in African American you will not be treated as a regular American you will have snotty looks and mistreated when it comes to service I still didn't lie impatiently I was not dressed out of the normal dress code but not only were the customers ruled but the service desk of the two girls that took my cupcake order were very rude and highly disrespectful One of the younger girls that were a blonde indicated that she had never served a black person which indicated to me that someone told her that it was wrong or that she had been brainwashed in black people were not supposed to be served at this location This is not a place that you should be mistreated at especially buying high dollar cupcakes almost $5 per cupcake no one should be looked at differently because of the color of their skin I was rushed I was continuously asked is that all you want is that all you need and are you sure that you can purchase all of these as in as if I did not have the financial assets to make a purchase in this type of store. I asked for a contact for management and was told it won't do any good because I was not appreciated in this store and if I could make my purchase and hurry up and leave. Be mindful people of color that this is not a store that we are not accepted at still in 2024
Atmosphere: 1
Food: 5
Service: 1
Must-have everytime I go to Tennessee. Never disappoints!
Dietary restrictions: They have gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough, Wedding Cake
Restaurantji Recommends
There is not a thing in this store that I can eat due to allergies, but my family really enjoyed their cupcakes, so I rated in the middle. They do offer gluten-free options, however they do not cater to any other food allergies. I am allergic to dairy, gluten and soy...I would recommend at least adding dairy-free options as that is a pretty common allergy/intolerance.
Awesome!
Absolutely delicious!!
My mom makes homemade cakes & cupcakes so there are very few store bought that I like. However, Gigi's is so good!! Their cookie dough cupcakes are absolutely amazing!!! A must try!!!
Best cupcakes in the world! I love the icing which is piled high.
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