Great American Cookies
$ • Bakery
Hours:
1800 Galleria Blvd #2040, Franklin
(615) 771-7557
About Great American Cookies
Customers' Favorites
Great American Cookies Reviews
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I can't thank the Aiken team enough! My husband deployed shortly before our son's birthday and they truly went above and beyond to make him feel special! The cake is amazing and the hospitality is unmatched! Thank you girls so much. For your kindness. From all of us thank you. You made a bitter sweet day just a bit more sweet than bitter
When you put on order in online check it before leaving the store otherwise you could have the wrong order and they don’t care
i ordered a cookie cake for my daughter and asked if it could be made on the day i pick up. she assured me that would be ok. When i arrived the cookie had white icing that looked to be wiped off but was still visible. The cookie does not look like the pictures in the book or the ones in the display. Very sloppy. I asked if she could redo it and she told me no one there was able to make one. Very disappointed in the Cookie cake. I do not recommend.
Menu
Hours
| Monday | 11AM - 7PM |
| Tuesday | 11AM - 7PM |
| Wednesday | 11AM - 7PM |
| Thursday | 11AM - 7PM |
| Friday | 11AM - 7PM |
| Saturday | 11AM - 7PM |
| Sunday | 12 - 6PM |
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Great American Cookies at Cool Springs Mall offers a variety of cookies and cookie cakes. Customers can enjoy delicious treats, although there might be occasional delays in service. Despite a previous negative experience, the store's customer service team has been responsive and attentive, raising the overall rating to 4 stars.