Ground Restaurant-Cool Springs

330 Mayfield Dr D4, Franklin
(615) 905-9350

Recent Reviews

Kavan Desai

The food was amazing and well cooked. The service was a bit slow. I understand it as there was long pine and only three people working. The atmosphere and theme was good

Atmosphere: 5

Food: 5

Service: 4

Sunshine Crow

The older person behind the counter began our interaction by acting as if our presence in the store offended them. The sheer hostility emanating from them was so sharp that if looks could kill, I would not be here to write this review today. We soldiered through to place our order on the kiosk, being first-time customers to the establishment, and then went outside to sit at the tables available, which were filthy, by the way. We waited an appropriate amount of time for our food. My next interaction was no better with my same service counterpart @ Ground. I asked for napkins, and with an eye roll, I was directed to the rolls of paper towels as if I should have known that this was standard at the establishment (sidenote: there are no paper towels outside the tables). Again, it's the first time, and even if not, I don't believe it's my fault if someone hates their job, and I only wanted some napkins for messy burgers, not a bad attitude. The burgers were fine. They were not worth the almost thirty-five dollars total ticket price we paid for two people to eat lunch. We shall not return.

Atmosphere: 1

Food: 2

Service: 1

J. Barrett

I like this place. The one in downtown Franklin is similar, although arguably a little more spacious. I've only had their standard burgers, a custom one and then the barbecue one. Both were very tasty and the fries are pretty good as well. This particular location has ample parking and good customer service. I do recommend if you're in the area and looking for a burger that's not from a chain!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Ground, And Fries, BBQ

Andrew Baldwin

Had the Sweet & Smokey burger and a baked sweet potato. It was delicious! The water is gross.

Tom Noel

We had the mushroom swiss burger. It was delicious! The sweet potato fries were very good!

Atmosphere: 5

Food: 5

Service: 5

Dean Freeman

Great experience! Great food! A little surprised it wasn't packed at lunch but a win for us.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Daddy Fries Hand-Cut Fries, Ground

A P

Great food, friendly

Atmosphere: 5

Food: 5

Service: 5

Darryl Denton

Best burger in Franklin.

Atmosphere: 5

Food: 5

Service: 5

Mary Stocks

This was our first time coming to this restaurant. I am pregnant and they made sure to cook the ground beef safely! I am so appreciative of their customer service. My husband really enjoyed the sweet potato fries! We highly recommend this burger establishment!

Atmosphere: 5

Food: 5

Service: 5

J Green

Visited for supper. Was very confusing where and how to order. Not an easy process. Burger was good. Fries were terrible. Chewy and cold.Sadly was not impressed with the whole experience.

Atmosphere: 3

Food: 2

Service: 1

Luna Stein

Love this place. Food is delicious. Staff is fast and very nice with the customer. Love love. Will tell others about this place.

Matthew Snow

Really good burgers! Multiple choices, friendly staff. Think Red Robin back when they were good though... Their sweet potato fries are great. Def Top 5 Nashville.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side Sweet Potato Fries

Colin Stokes

Fantastic spot for a tasty burger or chicken sandwich. Very causal and counter service, burgers are made to order, and higher quality than anything else comparable in the area for a good burger and fry.

Atmosphere: 4

Food: 5

Service: 4

Jay DuPell

My wife and I love this place. Always start with the fried pickles!

Atmosphere: 5

Food: 5

Service: 5

Donny Rowan

Great Burger and crispy fries. I like the fact you can order your fries crispy along with a variety of ranch dips.Kid-friendliness: Kids eat for $1.00 on Saturdays and beers are BOGO free when you dine in.

Atmosphere: 5

Food: 5

Service: 5

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