This is a well run JMs! Sandwiches are well prepared with care. Enjoy!
Two & Yonder Films
I experienced the rudest service here by the lunchtime employees. In the future I will avoid this location.
Atmosphere: 1
Food: 4
Service: 1
Wayne Jones
Great location and excellent attention to detail for Celiac, gluten free
Atmosphere: 5
Food: 5
Service: 5
Katie Pigg
We were rushed and herded through the line like cattle. Absolutely no customer service from any member. The first associate we spoke to was rude, the second was clueless, and the third was not much better. I will NOT go back inside at this location and likely won’t be back period. All tables and floor was dirty.
Atmosphere: 1
Food: 3
Service: 1
Noble Repairs LLC
I visited the store at 1010 Murfreesboro Rd. The hours showed it would close at 9pm. I arrived at 8:30. Was told that the grill was closed and I was unable to order a hot sandwich. I called the next day trying to find out what was the general time the grill should shut down. The guy who answered the phone and told me he was a shift leader put on speaker “so the manager could hear my question”, only for the girl who I dealt with the night before to be extremely rude and yell into the phone “It’s normal, I had already cleaned it!” I just asked a simple question. In my opinion this could have all been avoided had a sign been posted explaining the grill shut down at a certain time. Completely horrible customer service! And for me to be put on speaker phone instead getting a simple explanation was completely disrespectful and uncalled for!
Atmosphere: 1
Food: 2
Service: 1
Queen Asgall
I have gone in both during the day and night the different level of service is absolutely insane. If you go in during the day you get rude and dismissive employees including an older gentleman who made several inappropriate comments towards me. Where as when I decided to try again at night the service was friendly quick and very helpful even when I had to order 5 subs an hour before they closed. The store itself is rather dirty and I’ve seen rats run across the floor overall love jersey mikes but this store has its issues especially during the day.
Atmosphere: 1
Food: 1
Service: 1
Ryan Eddy
I have loved Jersey Mike’s since I was young. It is some of the best food you could ever get, but the 96 store always manages to find the rudest, most forward people you could ever find!If this is your first time trying Jersey Mike’s, don’t base your experience on this location. It really is the most amazing sandwich ever (if you get the oil, vinegar, oregano, salt & pepper, otherwise, you’re looking for subway)
Atmosphere: 1
Food: 5
Service: 1
Abigail I.
I love going to this Jersey Mikes! Their staff is always friendly and our sandwiches are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Marissa P.
Terrible service. Used to be a good location. Workers are extremely rude. Threw my COINS back at me. After I had to pay again when they forgot to charge me for all my sandwiches. Rushing me to pay then doesn't even get everything on receipt. THROWS MONEY AT ME and acts surprised when I say that's not okay. And then storms off to the back to have someone else finish her job that she already did wrong to begin with. who has the time for drama at the Jersey mikes seems like something was already going on between the team when I got there. Used to be a regular doing HUGE orders weekly spending thousands here. Will not anymore
Jon S.
Friendly service & great sandwiches. This place has become a routine go-to for lunch for our family. Always a pleasant atmosphere and experience.
Jocelyn, John and Caden always make my experience a good one! They’re cheerful, kind and helpful above and beyond what is expected…even if it’s close to closing time. I always enjoy coming here for my late night hoagie!Kid-friendliness: Always attentive and helpful when I have the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Karen Hassell
The brownies and cookies are deliciously addictive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak, Cookie
Cade Powell
The sandwiches are amazing! Several options for vegans and gluten intolerant folk. All the meats and cheese and other toppings are freshly sliced right in front of you! The employees are hard-working and give reliable, fast, and friendly service. They'll put a smile on your face as soon as you walk through the door.
Atmosphere: 5
Food: 5
Service: 5
Matthew Mayer
You can't beat The Jersey Shore Mike's Way!
Atmosphere: 5
Food: 5
Service: 5
Mark W.
Typical Jersey Mike's. Staff very friendly and talkative. Restaurant was clean. Sandwich made to order and was delicious as always.
This is a well run JMs! Sandwiches are well prepared with care. Enjoy!
I experienced the rudest service here by the lunchtime employees. In the future I will avoid this location.
Atmosphere: 1
Food: 4
Service: 1
Great location and excellent attention to detail for Celiac, gluten free
Atmosphere: 5
Food: 5
Service: 5
We were rushed and herded through the line like cattle. Absolutely no customer service from any member. The first associate we spoke to was rude, the second was clueless, and the third was not much better. I will NOT go back inside at this location and likely won’t be back period. All tables and floor was dirty.
Atmosphere: 1
Food: 3
Service: 1
I visited the store at 1010 Murfreesboro Rd. The hours showed it would close at 9pm. I arrived at 8:30. Was told that the grill was closed and I was unable to order a hot sandwich. I called the next day trying to find out what was the general time the grill should shut down. The guy who answered the phone and told me he was a shift leader put on speaker “so the manager could hear my question”, only for the girl who I dealt with the night before to be extremely rude and yell into the phone “It’s normal, I had already cleaned it!” I just asked a simple question. In my opinion this could have all been avoided had a sign been posted explaining the grill shut down at a certain time. Completely horrible customer service! And for me to be put on speaker phone instead getting a simple explanation was completely disrespectful and uncalled for!
Atmosphere: 1
Food: 2
Service: 1
I have gone in both during the day and night the different level of service is absolutely insane. If you go in during the day you get rude and dismissive employees including an older gentleman who made several inappropriate comments towards me. Where as when I decided to try again at night the service was friendly quick and very helpful even when I had to order 5 subs an hour before they closed. The store itself is rather dirty and I’ve seen rats run across the floor overall love jersey mikes but this store has its issues especially during the day.
Atmosphere: 1
Food: 1
Service: 1
I have loved Jersey Mike’s since I was young. It is some of the best food you could ever get, but the 96 store always manages to find the rudest, most forward people you could ever find!If this is your first time trying Jersey Mike’s, don’t base your experience on this location. It really is the most amazing sandwich ever (if you get the oil, vinegar, oregano, salt & pepper, otherwise, you’re looking for subway)
Atmosphere: 1
Food: 5
Service: 1
I love going to this Jersey Mikes! Their staff is always friendly and our sandwiches are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Used to be a good location. Workers are extremely rude. Threw my COINS back at me. After I had to pay again when they forgot to charge me for all my sandwiches. Rushing me to pay then doesn't even get everything on receipt. THROWS MONEY AT ME and acts surprised when I say that's not okay. And then storms off to the back to have someone else finish her job that she already did wrong to begin with. who has the time for drama at the Jersey mikes seems like something was already going on between the team when I got there. Used to be a regular doing HUGE orders weekly spending thousands here. Will not anymore
Friendly service & great sandwiches. This place has become a routine go-to for lunch for our family. Always a pleasant atmosphere and experience.
Restaurantji Recommends
Jocelyn, John and Caden always make my experience a good one! They’re cheerful, kind and helpful above and beyond what is expected…even if it’s close to closing time. I always enjoy coming here for my late night hoagie!Kid-friendliness: Always attentive and helpful when I have the kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The brownies and cookies are deliciously addictive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Cheese Steak, Cookie
The sandwiches are amazing! Several options for vegans and gluten intolerant folk. All the meats and cheese and other toppings are freshly sliced right in front of you! The employees are hard-working and give reliable, fast, and friendly service. They'll put a smile on your face as soon as you walk through the door.
Atmosphere: 5
Food: 5
Service: 5
You can't beat The Jersey Shore Mike's Way!
Atmosphere: 5
Food: 5
Service: 5
Typical Jersey Mike's. Staff very friendly and talkative. Restaurant was clean. Sandwich made to order and was delicious as always.