Delicious and refreshing! The cherry-strawberry mix was perfectly balanced—sweet, tangy, and super creamy.
Haley Hildabrand
Best ice cream spot in downtown Franklin!
Kim Barnard
LOVE the toasted coconut ice cream!
charlie baydemir
Best ice cream I’ve ever had and amazing customer service would reccomend
J Carl
Love everything about it.
Andy Chatham
RECOMMENDATION - Great treats. I'm sure we'll be back. If you have a sweet tooth, you'll want to visit. If you are low on funds though, you might want to skip it. These are hand made and located in downtown Franklin (the OC of TN) - the price reflects that. I would've given it 5 stars, but the price held me back. (1pm Saturday)
VALUE - 2/5 (low rating here, due to high price). BUT, these are hand made candies. If that's for you, then you'll love this place. - Candy Apple x2 - 5/5 Family has had this before and wanted another one. - Buckeye ball - 5/5 - Very similar to my personal recipe. But holy crap it was $3 a ball. - Pnut britle - 5/5 - Sweet, salty and savory. Different flavor than I'm used to. I'm a big See's Candy fan. We drove to a grocery store after picking this up and I sat in the car, by myself while the wife went inside. This was a dangerous move as I ate 1/3 of the briggle.
PORTION SIZE - normal for hand dipped candy.
SERVICE- 5/5 Attentive staff.
ATMOSPHERE - 4/5 Just what you'd expect from a Main Street candy store. Small, but big enough to see everything. You just have to walk around all the people coming in for ice cream and treats.
Coach Kenny
I know it’s a chain but it still feels local and I love it. The smell alone when you walk into the shop is worth the trip. From great ice cream to chocolates to flavored popcorn, Kilwins is the perfect ending to a date night in downtown Franklin.
Caris Thompson
I just came in and was met with a welcoming face. Addy was just fantastic, she’s a bright person, extremely accommodating, super easy to talk to and overall seems like she enjoys what she does. She gave me all the sampling and many many recommendations. People like Addy give me hope that good service customer exists! There are so many options regarding fudge, ice cream, and other goodies. I am so happy with my visit here and will definitely be coming back. THANK YOU ADDY!!!
Emma Richerson
My husband and I love stopping into Kilwins for a sweet treat after a movie or dinner. The dark chocolate buckeyes are divine! Such a fun atmosphere too you can watch them make fudge while you decide which chocolate or ice cream to try.
I had the toasted coconut ice cream. I’m not really a fan of coconut, but this was absolutely delicious! The friendly lady that took care of me was so sweet. I wanted a small cone, but I got it in a child size dish that she recommended and it did not disappoint!!! I want to go back here for dessert later lol!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Scoop of Vanilla Toasted Coconut and Scoop of Chocolate Toasted Coconut Ice Cream
Gina Johnson
The REAL SUPERMAN Ice cream ❤️
Atmosphere: 5
Food: 5
Service: 5
Chad Hart
The chocolate Santa was massive
Atmosphere: 5
Food: 5
Service: 5
Malka Nagel
I went in for an ice cream. It was very good.
Atmosphere: 5
Food: 5
Service: 5
Josh Maynard
Used to be our favorite place for ice cream. Prices have gone up, which is understandable, but portion sizes have gone down. The dipped waffle cones look pathetic. They don't even give you an inch of chocolate all the way around. Pretty sure they made them smaller too. They also started weighing all the cones instead of just filling them. I'm sure they will give some justification about the fat content and how they are weighing to make sure you get it all, but the reality is they are giving less and charging more. There are plenty of other premium ice cream stores in town that have just as high fat content that haven't reduced what they give you.
Delicious and refreshing!
The cherry-strawberry mix was perfectly balanced—sweet, tangy, and super creamy.
Best ice cream spot in downtown Franklin!
LOVE the toasted coconut ice cream!
Best ice cream I’ve ever had and amazing customer service would reccomend
Love everything about it.
RECOMMENDATION - Great treats. I'm sure we'll be back.
If you have a sweet tooth, you'll want to visit. If you are low on funds though, you might want to skip it. These are hand made and located in downtown Franklin (the OC of TN) - the price reflects that. I would've given it 5 stars, but the price held me back.
(1pm Saturday)
VALUE - 2/5 (low rating here, due to high price). BUT, these are hand made candies. If that's for you, then you'll love this place.
- Candy Apple x2 - 5/5
Family has had this before and wanted another one.
- Buckeye ball - 5/5 - Very similar to my personal recipe. But holy crap it was $3 a ball.
- Pnut britle - 5/5 - Sweet, salty and savory. Different flavor than I'm used to. I'm a big See's Candy fan. We drove to a grocery store after picking this up and I sat in the car, by myself while the wife went inside. This was a dangerous move as I ate 1/3 of the briggle.
PORTION SIZE - normal for hand dipped candy.
SERVICE- 5/5
Attentive staff.
ATMOSPHERE - 4/5
Just what you'd expect from a Main Street candy store. Small, but big enough to see everything. You just have to walk around all the people coming in for ice cream and treats.
I know it’s a chain but it still feels local and I love it. The smell alone when you walk into the shop is worth the trip. From great ice cream to chocolates to flavored popcorn, Kilwins is the perfect ending to a date night in downtown Franklin.
I just came in and was met with a welcoming face. Addy was just fantastic, she’s a bright person, extremely accommodating, super easy to talk to and overall seems like she enjoys what she does. She gave me all the sampling and many many recommendations. People like Addy give me hope that good service customer exists! There are so many options regarding fudge, ice cream, and other goodies. I am so happy with my visit here and will definitely be coming back. THANK YOU ADDY!!!
My husband and I love stopping into Kilwins for a sweet treat after a movie or dinner. The dark chocolate buckeyes are divine! Such a fun atmosphere too you can watch them make fudge while you decide which chocolate or ice cream to try.
Great homemade ice cream!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had the toasted coconut ice cream. I’m not really a fan of coconut, but this was absolutely delicious! The friendly lady that took care of me was so sweet. I wanted a small cone, but I got it in a child size dish that she recommended and it did not disappoint!!! I want to go back here for dessert later lol!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Scoop of Vanilla Toasted Coconut and Scoop of Chocolate Toasted Coconut Ice Cream
The REAL SUPERMAN Ice cream ❤️
Atmosphere: 5
Food: 5
Service: 5
The chocolate Santa was massive
Atmosphere: 5
Food: 5
Service: 5
I went in for an ice cream. It was very good.
Atmosphere: 5
Food: 5
Service: 5
Used to be our favorite place for ice cream. Prices have gone up, which is understandable, but portion sizes have gone down. The dipped waffle cones look pathetic. They don't even give you an inch of chocolate all the way around. Pretty sure they made them smaller too. They also started weighing all the cones instead of just filling them. I'm sure they will give some justification about the fat content and how they are weighing to make sure you get it all, but the reality is they are giving less and charging more. There are plenty of other premium ice cream stores in town that have just as high fat content that haven't reduced what they give you.
Atmosphere: 3
Food: 1
Service: 1
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