McDonald's

653 Frazier Dr, Franklin
(615) 771-8778

Recent Reviews

Michael A.

Barely get a "cup" of coffee. They're afraid to FILL your cup. Unfriendly and barely speak placing order.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Sausage Mcmuffin

travis bain

If you want to not get your food then this is your spot.I was told to pull forward and waited and waited and waited and continued to wait even more . Then my patience ran out and I went inside to get my food. Staff had no clue they had not even made food or remembered that I was out there. Extremely disappointed. They do not care only thing they cared about was shutting me up and moving on . Still gave no reason for their incompetence. Thanks !

G F

No fountain, one time refill drink . What!!!!?????? Really?????? Unbelievable

Lashaunda Hardaway

I went late at night. The remotes was super pleasant. My food came out really fast and hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Quarter Pounder Hamburger, Cheeseburger

Robert Carden

My partner and I were very hungry and wanted something fast and easy. So we ordered from this location through the mobile app. We got to this location and there was a sign that said maintenance work is being done. Please come back or something similar. My partner pulled around because we saw people talking outside(workers) and we asked them what was going on because we placed our order because we wanted it. And the worker kept talking over my partner and wouldn’t let them finish. The worker was very rude and hostile towards us. Definitely not coming back.

Ken Shedo

No receipt and paid for a combo no hamburger in the bag

Atmosphere: 1

Food: 1

Service: 1

Sheryl Delgado

My granddaughter almost fell face first in the bathroom due to a large spill. I told a female employee who walked off and talked to a male employee in an orange vest. Obviously, what I said was lost in translation. He was very upset and kept telling me I could order my food at the kiosk. I was so taken aback, I left.

Atmosphere: 1

Service: 1

Tim Oleston

I went at 5:50 on a Sunday morning. The person at the window said they open at 6am on Sundays. I've recommended a change in hours here on the Google listing.

Alejandra Portugal

Ordered a large meal and when I got home my “large fries” were not filled all the way.

Atmosphere: 1

Food: 1

Service: 2

Abby Wonder

The atmosphere improved greatly when another guest asked them to turn the lights on in the play place. But once the light was brought the place becomes a joy. 6 girls ages 3-11ish all playing cops and robbers throughout the whole play place. It was a truly wonderful thing to see.Great big new play place, clean enough, very little staff present but all in all a top notch play place experience.The fries were fresh and the happy meal was happy.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: French Fries

Matt Smalley

A typical McDonald's location. The management appeared to be struggling a bit since they were short-staffed, but the service was still quite friendly.

susan walker

How do they get the food so tiny yet the cost so large.

Atmosphere: 5

Food: 2

Service: 5

Michael Johnson

They don't open until 6 despite posted hrs online and the sticker on the store door.

Service: 1

Mat Varni

The story is well taken care of.

Atmosphere: 5

Food: 5

Service: 5

Princella Smith

Absolutely horrendous service. Twice I've ordered online, and they told me they "didn't have it" even with proof on my phone. Are they stealing food?

Atmosphere: 1

Service: 1

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