Mellow Mushroom Franklin

317 Main St Ste 100, Franklin
(615) 628-0181

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We ordered through Uber Eats from the Franklin location. There was a mix up with our order and the General Manager, Kelsey, called us to let us know our Uber driver had the wrong order for us. She gave us her personal cell phone number so we could discuss how she could make it right for us. This the FIRST TIME I have ever had a restaurant reach out and try to make things right when there has been an error through Uber. The quality of the food speaks for itself and I would have...
9/12/2025 seat in the back with the rest of the YMCA. I was not paying any attention to the time and had to be in a meeting at 3pm 1 hr away and it was 1:48. LOL! i got up got with the server and told him i had to go just cancel my order. The server said if you can wait 7 minutes I can have it i a box for you. Yeah buddy i got to eat on the way and made the meeting! let's go! great food, great service, and great people.
We had such a wonderful experience at Mellow Mushroom thanks to our server, Jess! She was absolutely adorable—so sweet, funny, and genuinely kind. She was incredibly attentive without ever being overbearing, making sure we had everything we needed before we even had to ask. Her warm personality and sense of humor made the whole meal feel special and relaxed. Honestly, Jess turned a simple dinner into an experience we’ll remember. If you get the chance, ask for Jess—you won’t...

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