We started ordering from here several months ago and have been going downhill since. I was there today and location was dirty. There was 3 people behind counter and only 1 working. The other 2 were talking to the girl working nonstop.
Joseph Rodriguez
Good subs! The manager was super awesome. He read the menu at loud first me bc I can’t read. The young woman working was nice as well. Clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Hot Italian Sub & Medium Fries
Kathryn Patterson
Y'all want a good sub, this is the go to place. Food is delicious, and fresh. The cashier was super sweet, and friendly. Definitely my new go to place for a sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Chris Wilkins
Slow service and doesn’t care about to go orders.
Atmosphere: 3
Food: 4
Service: 2
Horace Bixby
Fantastic subs!
Atmosphere: 5
Food: 5
Service: 5
Rick Pinkley
First time here, was not impressed with the quality of the food and the service. Ordered three sandwiches and they all came out at different times. There were other people that came in after us and ordered and were getting their food before we got all of our sandwiches. Staff seemed very unorganized and didn’t seemed to care.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fresh-Cut Fries, Sub
Game G.
food very minimal and forgot my toppings that come on the sandwhich slow service despite bejng the only people there and they made us eat outsidr at 9:30 after telling us we could eat in there in 40 degree weather feels very cold
Anna Stukenberg
My husband and I came here on a Saturday night we were the only people ordering. I got a wrap that was wrapped like something from Taco Bell. When I opened it I noticed how greasy it was right away. When I tried picking it up it completely fell apart because of how to was wrapped and how greasy it was. I was able to ring greasy out of it. My first bite had something so hard and gritty in it I couldn’t eat anymore. My husband had something very hard in his sandwich too. We both spit it out. The floor inside was also filthy. We will not be going back.
Atmosphere: 1
Food: 1
Service: 4
Joyce Sakkinen
It was my first visit to Penn Station in Franklin, TN. I purchased a grilled chicken teriyaki sub - regular size. This grilled sub cost over 11.00. It was the worst sub sandwich that I have ever had. It was so extremely saturated in very salty teriyaki sauce, along with very hard, small, chopped pieces, of extremely dry, over grilled chicken. I could not eat it after taking just two bites. The employees were all polite and helpful.None of the three employees present, all preparing food, wore any type of visible hair coverings or restraints. The service was extremely slow. The floors were sticky-dirty. I am sorry to say that I won’t be returning.
Atmosphere: 1
Food: 1
Service: 2
Will Wright
The week of October 9th-13th hands down was the most terrifying and horrible week of my life. I stumbled upon a Penn Station ECS in Williamson County, and the gentlemen behind the counter, Abrams and Cameron, were beyond kind enough to hear my troubled week. Abrams made the most delicious steak and cheese sub, with these fries that I've thought about everyday since returning to Knoxville from the Nashville area. There was another gentleman on staff, and he was extraordinarily kind and professional. Unfortunately, I didn't catch his name, but if you think he could have been a former mobster, that's the guy. Abrams and Cameron, thank you so much from the bottom of my heart for your generosity, and going above and beyond for someone that you just met. I wish you guys nothing but the absolute best for your lives moving forward. And if ever in Knoxville, there's at least one man who looks forward to repaying the hospitality you men showed me. Take care, and God Bless.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak, Sub
Tanner was very nice and good at his job. The food was very good. Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak, Chocolate Chunk Cookies
Sean K.
Sandwiches are great and the staff is awesome. I go there and I eat the sandwich I ordered and it's good every time. Fries are fire.
Mark Fournier
Food was great and staff very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Bud S.
Great food and staff whenever you are in a hurry. All staff seem to go above expectation to provide the best possible service and food. They seem to take pride in their work. Nice place.
Madeline
Employees at this location are working hard to make every customer feel welcomed and taken care of. They really went above and beyond with their customer service and the food was great. 10/10 would
We started ordering from here several months ago and have been going downhill since. I was there today and location was dirty. There was 3 people behind counter and only 1 working. The other 2 were talking to the girl working nonstop.
Good subs! The manager was super awesome. He read the menu at loud first me bc I can’t read. The young woman working was nice as well. Clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Hot Italian Sub & Medium Fries
Y'all want a good sub, this is the go to place. Food is delicious, and fresh. The cashier was super sweet, and friendly. Definitely my new go to place for a sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Slow service and doesn’t care about to go orders.
Atmosphere: 3
Food: 4
Service: 2
Fantastic subs!
Atmosphere: 5
Food: 5
Service: 5
First time here, was not impressed with the quality of the food and the service. Ordered three sandwiches and they all came out at different times. There were other people that came in after us and ordered and were getting their food before we got all of our sandwiches. Staff seemed very unorganized and didn’t seemed to care.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fresh-Cut Fries, Sub
food very minimal and forgot my toppings that come on the sandwhich slow service despite bejng the only people there and they made us eat outsidr at 9:30 after telling us we could eat in there in 40 degree weather feels very cold
My husband and I came here on a Saturday night we were the only people ordering. I got a wrap that was wrapped like something from Taco Bell. When I opened it I noticed how greasy it was right away. When I tried picking it up it completely fell apart because of how to was wrapped and how greasy it was. I was able to ring greasy out of it. My first bite had something so hard and gritty in it I couldn’t eat anymore. My husband had something very hard in his sandwich too. We both spit it out. The floor inside was also filthy. We will not be going back.
Atmosphere: 1
Food: 1
Service: 4
It was my first visit to Penn Station in Franklin, TN. I purchased a grilled chicken teriyaki sub - regular size. This grilled sub cost over 11.00. It was the worst sub sandwich that I have ever had. It was so extremely saturated in very salty teriyaki sauce, along with very hard, small, chopped pieces, of extremely dry, over grilled chicken. I could not eat it after taking just two bites. The employees were all polite and helpful.None of the three employees present, all preparing food, wore any type of visible hair coverings or restraints. The service was extremely slow. The floors were sticky-dirty. I am sorry to say that I won’t be returning.
Atmosphere: 1
Food: 1
Service: 2
The week of October 9th-13th hands down was the most terrifying and horrible week of my life. I stumbled upon a Penn Station ECS in Williamson County, and the gentlemen behind the counter, Abrams and Cameron, were beyond kind enough to hear my troubled week. Abrams made the most delicious steak and cheese sub, with these fries that I've thought about everyday since returning to Knoxville from the Nashville area. There was another gentleman on staff, and he was extraordinarily kind and professional. Unfortunately, I didn't catch his name, but if you think he could have been a former mobster, that's the guy. Abrams and Cameron, thank you so much from the bottom of my heart for your generosity, and going above and beyond for someone that you just met. I wish you guys nothing but the absolute best for your lives moving forward. And if ever in Knoxville, there's at least one man who looks forward to repaying the hospitality you men showed me. Take care, and God Bless.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak, Sub
Restaurantji Recommends
Tanner was very nice and good at his job. The food was very good. Would definitely go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh-Cut Fries, Cheesesteak, Chocolate Chunk Cookies
Sandwiches are great and the staff is awesome. I go there and I eat the sandwich I ordered and it's good every time. Fries are fire.
Food was great and staff very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Great food and staff whenever you are in a hurry. All staff seem to go above expectation to provide the best possible service and food. They seem to take pride in their work. Nice place.
Employees at this location are working hard to make every customer feel welcomed and taken care of. They really went above and beyond with their customer service and the food was great. 10/10 would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh