Fresh! Hot!! Square! Just like advertised. Sometimes I just gotta have a Krystal. Great service. Not a lengthy wait. A nice
Food: 4
Service: 4
Recommended dishes: Fries, Krystals
Janice West
Only seen one worker and he really needed to speak up! ?
Atmosphere: 1
Food: 4
Service: 3
S-J Smith
Not sure what's up with the lower ratings, because this Krystal's food was hot and delicious.The service was great.My online order was ready very quickly.There was not an obscene line in the drive thru.They skimped on pickles on the Chiks, but every Krystal does that in the history of Krystals.Maybe I have more of an appreciation since I've been living in White Castle land for 5 years and missing it terribly....but ya'll better APPRECIATE.
Recommended dishes: Krystals, Chili Cheese Fries, Spicy Chik
Tracey Newsom
The food made me sick need to make sure employee wash there
Food: 1
Service: 4
Recommended dishes: Fries, Krystals
Brianna Odle
Very, very, slow but good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Krystals, Chili
Keri Austin
Food was great and fresh which it should have since we waited like 15 minutes after being pulled to a parking spot to wait. The lady on the speaker was rude and took our order wrong. Then waited at window forever with no one even acknowledging that we was at the window. Customer service could be so so much better here.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries, Krystals
Timothy Stephens
Super ghetto , beyond dirty. No one had gloves .an employee went to smoke didn't wash hands after .
Atmosphere: 1
Food: 1
Service: 1
James Escue
This is the worst Krystal I have ever visited. I can't rate the food as I never had my order taken. Hardly any customers here, and the drive thru never moved fifteen minutes. Whoever the manager is, needs to be fired as well as the lazy employees.
Atmosphere: 1
Food: 1
Service: 1
Lashika Mcmurray
They need help at this store only went once an it was bad praying they get more help people had to turn away an it was a Sunday after
Atmosphere: 2
Food: 4
Service: 2
John Kiefer
Their hours weren't correct for when they closed so when my fiance placed an order on the app after their working hours she couldn't get her food. So she was charged and when she spoke to someone about it they were really rude. They also won't less us speak with the manager in charge and won't give us information about how to contact a district manager or someone else up the corporate chain. It's been 8 days that she and I have been trying to get refunded for the order.
Slowest and worst service I've honestly ever experienced. Everyone who was there before and after us ended up leaving because of the wait. I'm honestly so shocked this place is still in
Atmosphere: 1
Food: 1
Service: 1
Ahmad B.
The workers who bag your food don't wear gloves. I seen one lady scratch her face then handle other people's food. She had her bare hands directly on top of someone's french fries. There's a sanitation problem here and it needs to be addressed.
Tim T.
5 star service from hell. The poor guy manning the window couldn't have been there unless by force. I'm certain by looking at him trying to do a service to me,his customer. That he was possibly realizing this franchise was in big trouble. It's not functional starting with the owners expecting customers to eat food prepared by employees who care so little about cleanliness, housekeeping and serving well prepared foods to families who are trusting that order is cooked and healthy. But it again falls back on ownership. If the owners are not taking an active roll in seeing that procedure and policy are followed, chances are somebody's going to suffer. The employees will only pass to mgmt. But it will inevitably be bad for the customer. All because mgmt sold the customer short. Be safe. Learn to cook.
Romeo Guzman
I was ordering my food and the lady that took my order couldn't hear me I guess, and rung my order up wrong, when I got to the window I told her what I wanted and the price was not right. We parked and I went in and spoke with a Manger, who took my order again and gave me a different price, she told me that she was going to refund my order so I gave her my card and she went to the drive thru window and then returned with my card, but they never returned anything to my card and over charged me and didn't give me any straws. The food was okay. But I will not be returning to this location.
Atmosphere: 3
Food: 3
Service: 2
Shellie Stewart
I'm not sure what is going on at this Krystal but they need some help to step in our they need to shut down. I would hate to see that happen but they need help....
Fresh! Hot!! Square! Just like advertised. Sometimes I just gotta have a Krystal. Great service. Not a lengthy wait. A nice
Food: 4
Service: 4
Recommended dishes: Fries, Krystals
Only seen one worker and he really needed to speak up! ?
Atmosphere: 1
Food: 4
Service: 3
Not sure what's up with the lower ratings, because this Krystal's food was hot and delicious.The service was great.My online order was ready very quickly.There was not an obscene line in the drive thru.They skimped on pickles on the Chiks, but every Krystal does that in the history of Krystals.Maybe I have more of an appreciation since I've been living in White Castle land for 5 years and missing it terribly....but ya'll better APPRECIATE.
Recommended dishes: Krystals, Chili Cheese Fries, Spicy Chik
The food made me sick need to make sure employee wash there
Food: 1
Service: 4
Recommended dishes: Fries, Krystals
Very, very, slow but good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Krystals, Chili
Food was great and fresh which it should have since we waited like 15 minutes after being pulled to a parking spot to wait. The lady on the speaker was rude and took our order wrong. Then waited at window forever with no one even acknowledging that we was at the window. Customer service could be so so much better here.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Fries, Krystals
Super ghetto , beyond dirty. No one had gloves .an employee went to smoke didn't wash hands after .
Atmosphere: 1
Food: 1
Service: 1
This is the worst Krystal I have ever visited. I can't rate the food as I never had my order taken. Hardly any customers here, and the drive thru never moved fifteen minutes. Whoever the manager is, needs to be fired as well as the lazy employees.
Atmosphere: 1
Food: 1
Service: 1
They need help at this store only went once an it was bad praying they get more help people had to turn away an it was a Sunday after
Atmosphere: 2
Food: 4
Service: 2
Their hours weren't correct for when they closed so when my fiance placed an order on the app after their working hours she couldn't get her food. So she was charged and when she spoke to someone about it they were really rude. They also won't less us speak with the manager in charge and won't give us information about how to contact a district manager or someone else up the corporate chain. It's been 8 days that she and I have been trying to get refunded for the order.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Slowest and worst service I've honestly ever experienced. Everyone who was there before and after us ended up leaving because of the wait. I'm honestly so shocked this place is still in
Atmosphere: 1
Food: 1
Service: 1
The workers who bag your food don't wear gloves. I seen one lady scratch her face then handle other people's food. She had her bare hands directly on top of someone's french fries. There's a sanitation problem here and it needs to be addressed.
5 star service from hell. The poor guy manning the window couldn't have been there unless by force. I'm certain by looking at him trying to do a service to me,his customer. That he was possibly realizing this franchise was in big trouble. It's not functional starting with the owners expecting customers to eat food prepared by employees who care so little about cleanliness, housekeeping and serving well prepared foods to families who are trusting that order is cooked and healthy. But it again falls back on ownership. If the owners are not taking an active roll in seeing that procedure and policy are followed, chances are somebody's going to suffer. The employees will only pass to mgmt. But it will inevitably be bad for the customer. All because mgmt sold the customer short. Be safe. Learn to cook.
I was ordering my food and the lady that took my order couldn't hear me I guess, and rung my order up wrong, when I got to the window I told her what I wanted and the price was not right. We parked and I went in and spoke with a Manger, who took my order again and gave me a different price, she told me that she was going to refund my order so I gave her my card and she went to the drive thru window and then returned with my card, but they never returned anything to my card and over charged me and didn't give me any straws. The food was okay. But I will not be returning to this location.
Atmosphere: 3
Food: 3
Service: 2
I'm not sure what is going on at this Krystal but they need some help to step in our they need to shut down. I would hate to see that happen but they need help....
Atmosphere: 1
Food: 3
Service: 1