facebook instagram facebook instagram

Krystal

$ • Fast Food, Burgers

Hours:
261 W Broadway, Gallatin
(615) 452-0723

Take-Out/Delivery Options

Customers' Favorites

Krystal Reviews

2.3 (75)

Not sure what's up with the lower ratings, because this Krystal's food was hot and delicious.The service was great.My online order was ready very quickly.There was not an obscene line in the drive thru.They skimped on pickles on the Chiks, but every Krystal does that in the history of Krystals.Maybe I have more of an appreciation since I've been living in White Castle land for 5 years and missing it terribly....but ya'll better APPRECIATE.

Food was great and fresh which it should have since we waited like 15 minutes after being pulled to a parking spot to wait. The lady on the speaker was rude and took our order wrong. Then waited at window forever with no one even acknowledging that we was at the window. Customer service could be so so much better here.

5 star service from hell. The poor guy manning the window couldn't have been there unless by force. I'm certain by looking at him trying to do a service to me,his customer. That he was possibly realizing this franchise was in big trouble. It's not functional starting with the owners expecting customers to eat food prepared by employees who care so little about cleanliness, housekeeping and serving well prepared foods to families who are trusting that order is cooked and healthy....read full review

More Reviews(224)

Ratings

View all photos

Hours

Monday 6AM - 12AM
Tuesday 6AM - 12AM
Wednesday 6AM - 12AM
Thursday 6AM - 12AM
Friday 6AM - 12AM
Saturday 6AM - 12AM
Sunday 6AM - 12AM
Updated on: