Subway
1359 East Pkwy, Gatlinburg
(865) 436-8726
Recent Reviews
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Basically, just what other people have to say. Two workers with a questionable ability to communicate in the official language of the USA, in no hurry at all to service customers. We ordered online in the hopes of picking something up quickly - turns out we would have gotten in and out of a sit-down restaurant faster. It probably goes without saying that the order was wrong - fingers crossed it doesn’t make anyone sick.
Atmosphere: 2
Food: 2
Service: 1
If you're not open turn your sign off
Worst Subway ever. Nobody can speak enough English to communicate with the customers. Cannot get the sandwiches right they just do whatever the heck they want. It's like banging your head against the wall to try to get them to do your sandwich correctly. So you just sort of give up and take whatever you get! Really annoying.
Food: 1
Service: 1
Horrible staff, smushed the food, looked like she stepped on it very rude.
Worst experience ever. Both employees, working as on today, are lazy and does care about customers or what they want. Asked to change gloves and knife for veggies sandwiches, but still intentionally used the one used for meat. Then asked for cookies but then kept unboxing chips and did not come to counter till finished. I waited long enough. Super bad location, messy and pathetic service. Employee got the ice from vending machine into her cup but then dropping ice all over the floor but didn’t bother to swipe them side or clean up. It’s just the starting.
Atmosphere: 1
Food: 1
Service: 1
Food was good and the young man that helped us was very polite and courteous he definitely deserves a raise for his hard work and professionalism
Atmosphere: 5
Food: 5
Service: 5
There was only one young gentleman working and he remained friendly and fast! This young man deserves a raise and recognition for being such a great worker!
Atmosphere: 4
Food: 5
Service: 5
It's ok. Kinda chintzy with fillings
Atmosphere: 3
Food: 4
Service: 4
sub was good but Sweat tea tasted and smelt like toilet water.
Atmosphere: 3
Food: 3
Service: 3
I tried to order online. Both the app and website did not work. I tried to call the location. After the automated message, it says to wait on the line for a person. Each time I called and did just that, after several rings, the call would just disconnect. I agree with what another reviewer said, it is not a good way to do business.
Service: 1
Restaurantji Recommends
I tried several times to order online using their app, and every time I got to the pay now, I would push it but nothing would happen. So I tried calling them to place my order over the phone, at least three times, and nobody would answer the phone. This is not the way to do business. Very disappointed.
Service: 1
Excellent customer service and great food
Atmosphere: 5
Food: 5
Service: 4
Thank you Raj for your fast and kind service. We ate here twice while in the area and we will definitely stop again when we make another trip down.
Atmosphere: 5
Food: 5
Service: 5
Good food and service
Atmosphere: 5
Food: 5
Service: 5
Imagine having workers tht
jus come from Arabia and hav no idea why they are doing. My steak footlong was practically cold when they supposedly toasted it. how on planet earth is this place open. Not too mention hair and dirt all over the floor
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