The only reason I am leaving a review at all is because our waitress Lidia asked us too for some competition they are having. Lidia was very nice while she was at the table but took a very long time to come back once she left. We have been to other Melting pot’s and I can honestly say this one has been our biggest disappointment. We have been to this location twice now, hoping the first time was a fluke but unfortunately it was not. The people from the hostess to the waiters are so cold and not genuinely welcoming at all. The bus boys literally tried to take food away that we were still eating and definitely made it feel like a rushed and uncomfortable meal. I mean the waitress didn’t make it feel rushed at all, she was the complete opposite and from the moment she arrived at our table, we got a vibe from her like we inconvenienced her in some kind of way but she tried to be as nice as she could about it. Then the food, the bread tasted half stale, the meat was good but nothing special and the chocolate was highly disappointing. Our waitress left the burners up too high and the chocolate was burning against the pot as soon as she sat it down. We had to turn it down ourselves and although she was able to find one thing for our daughter, she never came back to ask if we wanted anything else, she just sat the check down and left. Then gave us a dirty look on our way out because I tipped her $5 LESS than the “18%” and honestly that was me being generous because of the holidays. We WON’T be back to this location again. I’d rather drive the hour to go to the one in Knoxville.
Atmosphere: 3
Food: 2
Service: 3
lucinda johnston
Lidia was very nice and sweet! She did an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Andrew Clegg
Lidia did a fantastic job, First time going, was impressed. When you go ask for Lidia 10:10
Atmosphere: 5
Food: 5
Service: 5
Samantha Rothe
Lidia was an amazing waitress, and the food was great! Will definitely be back again! :)
Atmosphere: 5
Food: 5
Service: 5
Logan Simons
Lidia was great! Super helpful, great way to end our winter vacation!
The place is great, spacious, clean and all the food is delicious, the staff is super nice and friendly. We got Zeynep as our server, she’s so nice and sweet! Her service was amazing, thank you much girl!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot, The Melting Pot, Melting Pot
Very cool experience and delicious food! Zeynep was an awesome server. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot
Lafayette Pelicans
Lidia was an amazing server! She even brought our grandbaby his own plate of strawberries without us asking after just over hearing him asking for strawberries! She was also helpful with choosing portion sizes for our family so that we had enough to eat! We love this place!
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Lawson
Everything by was great and our server Lidia was super attentive to my friend’s food allergies which was really refreshing. She also helped us make any necessary or desired modifications to the dishes. We appreciated it.
Dietary restrictions: If you’re gluten intolerant, this is a safe place to go. There are a good amount of options and the food is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Mojo
Amanda Lunde
Lidia was great! Food was amazing, as usual!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle Chocolate Fondue, Melting Pot
jeffrey harris
Lidia was amazing my drinks were refilled before Half way gone every time 5 start services. Brought me all my extra things I asked for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle Chocolate Fondue, Pot, The Melting Pot, Melting Pot
The only reason I am leaving a review at all is because our waitress Lidia asked us too for some competition they are having.
Lidia was very nice while she was at the table but took a very long time to come back once she left. We have been to other Melting pot’s and I can honestly say this one has been our biggest disappointment. We have been to this location twice now, hoping the first time was a fluke but unfortunately it was not. The people from the hostess to the waiters are so cold and not genuinely welcoming at all. The bus boys literally tried to take food away that we were still eating and definitely made it feel like a rushed and uncomfortable meal. I mean the waitress didn’t make it feel rushed at all, she was the complete opposite and from the moment she arrived at our table, we got a vibe from her like we inconvenienced her in some kind of way but she tried to be as nice as she could about it. Then the food, the bread tasted half stale, the meat was good but nothing special and the chocolate was highly disappointing. Our waitress left the burners up too high and the chocolate was burning against the pot as soon as she sat it down. We had to turn it down ourselves and although she was able to find one thing for our daughter, she never came back to ask if we wanted anything else, she just sat the check down and left. Then gave us a dirty look on our way out because I tipped her $5 LESS than the “18%” and honestly that was me being generous because of the holidays. We WON’T be back to this location again. I’d rather drive the hour to go to the one in Knoxville.
Atmosphere: 3
Food: 2
Service: 3
Lidia was very nice and sweet! She did an amazing job!
Atmosphere: 5
Food: 5
Service: 5
Lidia did a fantastic job,
First time going, was impressed.
When you go ask for Lidia
10:10
Atmosphere: 5
Food: 5
Service: 5
Lidia was an amazing waitress, and the food was great! Will definitely be back again! :)
Atmosphere: 5
Food: 5
Service: 5
Lidia was great! Super helpful, great way to end our winter vacation!
Atmosphere: 5
Food: 5
Service: 5
I love this place. It's so fun.
Atmosphere: 5
Food: 5
Service: 5
Great experience! Lidia is an amazing waitress.
Atmosphere: 5
Food: 5
Service: 5
So tasty! Lidia was an amazing server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Melting Pot
Dietary restrictions: Vegan and gf
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Fondue, Wisconsin Cheddar
The place is great, spacious, clean and all the food is delicious, the staff is super nice and friendly. We got Zeynep as our server, she’s so nice and sweet! Her service was amazing, thank you much girl!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot, The Melting Pot, Melting Pot
Restaurantji Recommends
Very cool experience and delicious food! Zeynep was an awesome server. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Melting Pot
Lidia was an amazing server! She even brought our grandbaby his own plate of strawberries without us asking after just over hearing him asking for strawberries! She was also helpful with choosing portion sizes for our family so that we had enough to eat! We love this place!
Atmosphere: 5
Food: 5
Service: 5
Everything by was great and our server Lidia was super attentive to my friend’s food allergies which was really refreshing. She also helped us make any necessary or desired modifications to the dishes. We appreciated it.
Dietary restrictions: If you’re gluten intolerant, this is a safe place to go. There are a good amount of options and the food is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fondue, Mojo
Lidia was great! Food was amazing, as usual!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle Chocolate Fondue, Melting Pot
Lidia was amazing my drinks were refilled before Half way gone every time 5 start services. Brought me all my extra things I asked for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flaming Turtle Chocolate Fondue, Pot, The Melting Pot, Melting Pot
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