“Love the food, everything is always great ?Went in to get my usual meal 1 fish taco and 1/2 a torta, when the cashier told me that they only have full torta ?♀️ huh? ? I just want 1/2 but she informed me that the 1/2 torta bread was out, mind you when you get a full torta they cut it in 1/2! ??♀️“
“I recently had an outstanding dining experience at Local Lime in Germantown, all thanks to the exceptional customer service provided by Manager Chloe. Despite an unexpected mishap involving spilled water, Chloe went above and beyond to turn the situation around. Chloe's quick response to the accident, bringing napkins and even offering a replacement shirt, demonstrated a level of care and attention that exceeded my expectations. Her sincere apology and reassurance that incidents happen, acknowledging the human aspect of service, truly stood out. Throughout our meal, Chloe remained incredibly attentive, ensuring that our dining experience was not only salvaged but enhanced. Her dedication to customer satisfaction sets a standard for food service managers everywhere. It was evident that Chloe not only understands the importance of quality service but also knows how to create a positive and memorable experience for patrons. Beyond the outstanding service, I must commend the restaurant on the delicious food. Local Lime has now earned a spot in my regular dining rotation, and I eagerly anticipate my next visit. Thank you, Chloe, for your remarkable service and for going the extra mile to make our evening memorable. Your approach to customer care is truly commendable and sets a benchmark for others in the industry.“