I used to love coming up to the Dunkin Near my house in Hampton, I have come in on a number of occasions around 8:30pm to get some coffee and the employee sitting around. When I walked up to ask for my coffee they ask hot or ice? I tell them hot the response is the same. We can't make hot coffee because we just cleaned. I am understanding and I came up again tonight and when I asked for hot coffee the girl huff and Puff sign sounds this is absolutely ridiculous the way customers are treated this day and time I will not return obviously I can spend my money elsewhere I'm getting the hint I'm not welcome there so I guess I will find a better spot to get my late night coffee
Atmosphere: 1
Food: 1
Service: 1
Charlene Ann Woodby Fitzsimmons
Always friendly. very willing to serve and help
Cameron Hood
Friendly staff, great service. My order is always correct and consistent at this location. We order here sometimes two times a day and it’s always busy but very fast and always clean. By far- this location beats the newer Elizabethton location all around!!
Atmosphere: 5
Food: 5
Service: 5
Kristi Bowling
This Dunkin is by far much better than the newer one in Elizabethton. Much better customer service- very nice and welcoming unlike the other location. The drink I get every single day tasted so much better here, never realized just how bad the other location was! No sugar at the bottom and the drink was actually mixed! We will definitely make this our location of choice from this point on!! The difference is night and day!
Atmosphere: 5
Food: 5
Service: 5
Mikayla Payne
Good donuts and drinks but customer service is a hit or miss. The only one that is consistently pleasant is Olli. She always has incredible hospitality!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
Shonda Davis
My daughter and I went in there and got some food and I had to have an ice coffee. Monica done an amazing job!! It was perfect!
Atmosphere: 5
Food: 5
Service: 5
kiya slauson
I had asked for a toasted white chocolate latte, and she gave me an extremely bitter iced coffee. I’d normally be fine with this but everytime I’m in here they mess up my order. Don’t come
Atmosphere: 1
Food: 1
Service: 1
Angel Torres
Good donuts, plain parking good service.
Atmosphere: 5
Food: 5
Service: 5
Netta Guy
Love this place and the people that work there are super
Donuts & Drink are good, not shockingly good.Service is sometimes really slow, depends on which crew/shift. Very friendly though either way.Their breakfast foods (opinion) is disgusting.
Seems like every time I go in there and order a single copy three other people order after me and always get there items before me. I always have to re-ask for my item again. This has happened on several occasions.
Atmosphere: 2
Food: 4
Service: 1
Christie Lawrence
I stop here every time I'm headed to town. Great staff and they always do a great job!
Atmosphere: 5
Food: 5
Service: 5
ROBERT PRESNELL
I go to the mountains to ride every weekend and this is is my favorite place to stop every one there is
I used to love coming up to the Dunkin Near my house in Hampton, I have come in on a number of occasions around 8:30pm to get some coffee and the employee sitting around. When I walked up to ask for my coffee they ask hot or ice? I tell them hot the response is the same. We can't make hot coffee because we just cleaned. I am understanding and I came up again tonight and when I asked for hot coffee the girl huff and Puff sign sounds this is absolutely ridiculous the way customers are treated this day and time I will not return obviously I can spend my money elsewhere I'm getting the hint I'm not welcome there so I guess I will find a better spot to get my late night coffee
Atmosphere: 1
Food: 1
Service: 1
Always friendly. very willing to serve and help
Friendly staff, great service. My order is always correct and consistent at this location. We order here sometimes two times a day and it’s always busy but very fast and always clean. By far- this location beats the newer Elizabethton location all around!!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is by far much better than the newer one in Elizabethton. Much better customer service- very nice and welcoming unlike the other location. The drink I get every single day tasted so much better here, never realized just how bad the other location was! No sugar at the bottom and the drink was actually mixed! We will definitely make this our location of choice from this point on!! The difference is night and day!
Atmosphere: 5
Food: 5
Service: 5
Good donuts and drinks but customer service is a hit or miss. The only one that is consistently pleasant is Olli. She always has incredible hospitality!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
My daughter and I went in there and got some food and I had to have an ice coffee. Monica done an amazing job!! It was perfect!
Atmosphere: 5
Food: 5
Service: 5
I had asked for a toasted white chocolate latte, and she gave me an extremely bitter iced coffee. I’d normally be fine with this but everytime I’m in here they mess up my order. Don’t come
Atmosphere: 1
Food: 1
Service: 1
Good donuts, plain parking good service.
Atmosphere: 5
Food: 5
Service: 5
Love this place and the people that work there are super
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Donuts
Great place! Fast friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice Place to come to and relax or get moving. Fantastic Crew!! Love the new management ! Thank you for being great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts, Plain Stuffed Bagel Minis, Everything Stuffed Bagel Minis, Bagels
Donuts & Drink are good, not shockingly good.Service is sometimes really slow, depends on which crew/shift. Very friendly though either way.Their breakfast foods (opinion) is disgusting.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Seems like every time I go in there and order a single copy three other people order after me and always get there items before me. I always have to re-ask for my item again. This has happened on several occasions.
Atmosphere: 2
Food: 4
Service: 1
I stop here every time I'm headed to town. Great staff and they always do a great job!
Atmosphere: 5
Food: 5
Service: 5
I go to the mountains to ride every weekend and this is is my favorite place to stop every one there is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Bagels