The worst meat and produce of any grocery store around. And very lazy and unhelpful management. it’s a shame because it’s a mile from my house but I’ll be driving to Publix from now on for EVERYTHING
Daryl S.
The management at this Kroger seems to be absolutely clueless when it comes to adequate inventory stocking. Compared to other Kroger stores in the area they consistently run out of sale items as if it's almost intentional. The employees don't acknowledge as you passed them and seem to hate their jobs. Kroger corporate management needs to take a look at the store and figure out why The store seems to be run so haphazardly. They seem to have content for customers; not appreciation
Alex Dennis
Why have a mask policy if you won't enforce it? I am consistently one of the only people there who wears a mask. The employees don't even wear them correctly, if they wear them at all.
Alex Gant
Why have a mask policy if you won't enforce it? I am consistently one of the only people there who wears a mask. The employees don't even wear them correctly, if they wear them at all. Ridiculous. Covid isn't over because you want it to be.
Jack S.
I know they close the fuel center at 10pm I arrive 5 minutes before closing. the person working the fuel center was running around putting things away and ignoring me standing at the window register. after being there for four minutes he walks into the booth and shuts the blinds on me. I asked hey can't I get gas first I am paying cash. I was told no that he already turned I his register and turned the machine for cards off. Let's me know they do not care one iota for their customers
James T.
This Kroger added more u scans because they have hired the laziest humans on earth. I went in there today on a Friday, September 25th at 6:15pm and they had NO LANES OPEN FOR LARGE ORDERS (I GUESS SINCE THEY ADDED EXTRA U SCANS THAT THEY THINK THEY CAN STAND AROUND AND GET PAID WHILE THE CUSTOMERS DO WHAT THEY ARE SUPPOSE TO BE DOING) they had 3 employees standing in lane 4, the 2 guys were seeing whos hands were the biggest standing and the female was acting (stalling) like she was wiping the conveyor off and talking to the guys while they had the lane closed and the u scans were backed up!!! This has turned into the WORST KROGER I HAVE EVER SEEN!!! Defund all the managers at this Krogers for screwing it up and hiring people that do not want to work!!!!!
Saraya Marie
An employee named Polly paid for the rest of my groceries once I realized I didn't have enough money to pay for it all. Thank you so much!
Vanessa P.
Kroger Glenbrook Hendersonville Tn Click it service ... I totally understand that with the Covid 19 outbreak that these stores have been overwhelmed . Now that the cities are opening back up and more people are getting out that should lighten their work load . My issue is the incompetent service you get .. not once but twice now I have returned home without over half of my order . I have been charged for it but did not receive the items . I use the service because my spouse has underlying health conditions and I don't want to bring anything home to to him . This is at two different stores , the first time was the Kroger store on Main St In Kroger's . Then last night it was the store at Glenbrook . Upon calling back I was told that maybe it was a glitch and put on hold . The young lady returned to the phone and said umm we have the rest of your items here I guess they were over looked . Maybe my expectations are too high ( if your going to offer a service then make sure you have competent people to fulfill that service correctly . I have used Shipt and it's correct every time even though it cost a little more at least I do t have the headaches of running down part of a missing order .
David Metheny
not quite as a mad house days ago when people were afraid of the Coronavirus
Paul Fitts
this has got to be the worst kroger in this district. no checkout people at all at Pam in the morning. I have been shopping at this store since it opened. I have to beg someone to check me out. I'm elderly and am not going to be forced to do the self checkout. I don't work for kroger
Shopped there since it opened years ago, mainly on Monday mornings. Came back from vacation 2 weeks ago and everyone is gone from the manager to the checkers, baggers and stockers. The friendly atmosphere is gone. My bags are overstuffed and break. Today a popular aisle was TOTALLY blocked by a huge pallet about 6 feet high and she made no effort for a way for me to even walk by, much less push a cart with $200 worth of groceries. Unless all the workers have switched days I'm not going back anymore. They don't even look you on the eye. And having to re-bag when I get to the car? Nope. Over it.
Vicky N.
I do all my grocery shopping at Kroger's, but I will never go back to the Hendersonville Glen Brook location. Worst customer service ever! If that was the only store open, I would drive outside of Hendersonville to shop.
George P.
this kroger is an all around mess. lets start with the most common issues you'll have while shopping here. many things are out of stock. there have been times when their milk fridge was at least 80% empty. imagine going to a grocery store and not being able to get some damn milk. this stocking problem is present throughout the store, so good luck finding what you need. the produce section is often full of mold, no joke. the management is awful, so the employees are no help. but be nice to them, they have the misfortune of working at the glenbrook kroger. please, DO NOT BOTHER TRYING KROGER PICKUP. since these pickup options are popping up at every store now, of course kroger has one too. if you try this, you'll likely wait longer than it would take you to go in the store yourself. many of your items will likely be missing or badly substituted. i can't say all krogers are like this, but this one sure is. you arent saving any time or money with this option. dont bother. if you want a satisfying shopping experience, for the love of all that is holy, avoid this kroger.
Melissa C.
I love Glenbrook Kroger. Great staff and prices. Clean store. Easy to get around. I love sale items.
The worst meat and produce of any grocery store around. And very lazy and unhelpful management. it’s a shame because it’s a mile from my house but I’ll be driving to Publix from now on for EVERYTHING
The management at this Kroger seems to be absolutely clueless when it comes to adequate inventory stocking. Compared to other Kroger stores in the area they consistently run out of sale items as if it's almost intentional. The employees don't acknowledge as you passed them and seem to hate their jobs. Kroger corporate management needs to take a look at the store and figure out why The store seems to be run so haphazardly. They seem to have content for customers; not appreciation
Why have a mask policy if you won't enforce it? I am consistently one of the only people there who wears a mask. The employees don't even wear them correctly, if they wear them at all.
Why have a mask policy if you won't enforce it? I am consistently one of the only people there who wears a mask. The employees don't even wear them correctly, if they wear them at all. Ridiculous. Covid isn't over because you want it to be.
I know they close the fuel center at 10pm I arrive 5 minutes before closing. the person working the fuel center was running around putting things away and ignoring me standing at the window register. after being there for four minutes he walks into the booth and shuts the blinds on me. I asked hey can't I get gas first I am paying cash. I was told no that he already turned I his register and turned the machine for cards off. Let's me know they do not care one iota for their customers
This Kroger added more u scans because they have hired the laziest humans on earth. I went in there today on a Friday, September 25th at 6:15pm and they had NO LANES OPEN FOR LARGE ORDERS (I GUESS SINCE THEY ADDED EXTRA U SCANS THAT THEY THINK THEY CAN STAND AROUND AND GET PAID WHILE THE CUSTOMERS DO WHAT THEY ARE SUPPOSE TO BE DOING) they had 3 employees standing in lane 4, the 2 guys were seeing whos hands were the biggest standing and the female was acting (stalling) like she was wiping the conveyor off and talking to the guys while they had the lane closed and the u scans were backed up!!! This has turned into the WORST KROGER I HAVE EVER SEEN!!! Defund all the managers at this Krogers for screwing it up and hiring people that do not want to work!!!!!
An employee named Polly paid for the rest of my groceries once I realized I didn't have enough money to pay for it all. Thank you so much!
Kroger Glenbrook Hendersonville Tn Click it service ... I totally understand that with the Covid 19 outbreak that these stores have been overwhelmed . Now that the cities are opening back up and more people are getting out that should lighten their work load . My issue is the incompetent service you get .. not once but twice now I have returned home without over half of my order . I have been charged for it but did not receive the items . I use the service because my spouse has underlying health conditions and I don't want to bring anything home to to him . This is at two different stores , the first time was the Kroger store on Main St In Kroger's . Then last night it was the store at Glenbrook . Upon calling back I was told that maybe it was a glitch and put on hold . The young lady returned to the phone and said umm we have the rest of your items here I guess they were over looked . Maybe my expectations are too high ( if your going to offer a service then make sure you have competent people to fulfill that service correctly . I have used Shipt and it's correct every time even though it cost a little more at least I do t have the headaches of running down part of a missing order .
not quite as a mad house days ago when people were afraid of the Coronavirus
this has got to be the worst kroger in this district. no checkout people at all at Pam in the morning. I have been shopping at this store since it opened. I have to beg someone to check me out. I'm elderly and am not going to be forced to do the self checkout. I don't work for kroger
Restaurantji Recommends
Double points on weekends
Shopped there since it opened years ago, mainly on Monday mornings. Came back from vacation 2 weeks ago and everyone is gone from the manager to the checkers, baggers and stockers. The friendly atmosphere is gone. My bags are overstuffed and break. Today a popular aisle was TOTALLY blocked by a huge pallet about 6 feet high and she made no effort for a way for me to even walk by, much less push a cart with $200 worth of groceries. Unless all the workers have switched days I'm not going back anymore. They don't even look you on the eye. And having to re-bag when I get to the car? Nope. Over it.
I do all my grocery shopping at Kroger's, but I will never go back to the Hendersonville Glen Brook location. Worst customer service ever! If that was the only store open, I would drive outside of Hendersonville to shop.
this kroger is an all around mess. lets start with the most common issues you'll have while shopping here. many things are out of stock. there have been times when their milk fridge was at least 80% empty. imagine going to a grocery store and not being able to get some damn milk. this stocking problem is present throughout the store, so good luck finding what you need. the produce section is often full of mold, no joke. the management is awful, so the employees are no help. but be nice to them, they have the misfortune of working at the glenbrook kroger. please, DO NOT BOTHER TRYING KROGER PICKUP. since these pickup options are popping up at every store now, of course kroger has one too. if you try this, you'll likely wait longer than it would take you to go in the store yourself. many of your items will likely be missing or badly substituted. i can't say all krogers are like this, but this one sure is. you arent saving any time or money with this option. dont bother. if you want a satisfying shopping experience, for the love of all that is holy, avoid this kroger.
I love Glenbrook Kroger. Great staff and prices. Clean store. Easy to get around. I love sale items.