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“Listen. I never go and leave fast food places a review, especially a chain at that. But I stopped visiting this location a year or 2 ago because it was awful. I’ve now been twice, and had an order delivered and everything has been correct, the food has been warm/fresh, and today the manager put a note in the delivery order with a number and her name, saying please call if any issues and that little touch provides so much value and reassurance as a consumer. Nice work Sheila!“
“I usually go to the Donelson Pike location, but I came here because of another stop. Placed my order online. The lady at the window was absolutely wonderful. In just two sentences I was won over by her service. You can tell that she actually cares about her guests. She got that GOOD hospitality and it’s something that I could easily spot before I got to the window. Give that lady a raise. I was there on 1/5 at 6:46pm. She’s the type of lady that you want to hold onto because I felt very taken care of with just a few words. Thank you for you service, kindness, and speedy service also. You truly made my night!“