Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
883 Vann Dr, Jackson
(731) 256-2035
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Last 2 times in at 7:30 at night the only way to get food is order it on the app. In the past they are out of something nearly every time I was in. The employees have this blank look on their face and don’t seem to care. Tonight when I was in there it was chaos. I left. They have lost a customer.
I am livid as to my treatment from the manager, I was in the mood for some quesadilla and went to Chipotle on Van Drive… I was greeted by no drive thru and when I went inside I was told I could only get what I wanted online, im handicapped and had trouble just getting inside.
They brought out the manager who told me she couldn’t help me! That the online ordering was to help with the line, did I mention I was the only one in line, she was very disrespectful to me and...read full review
Love it👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a varied menu with fresh ingredients, including a popular steak bowl that is described as very filling. However, some customers have experienced issues with availability of certain menu items, leading to frustration and unexpected charges. The quality of the guacamole is noted as exceptional compared to other restaurants. Recent reviews mention that staff are friendly and helpful, especially for first-time visitors, and that the food is generally good, with some praising the large bowl that can last for two meals. On the other hand, there have been reports of menu items being low or out of stock, which can be disappointing for customers expecting specific meats or ingredients. Some feedback highlights that the service can be slow due to a lack of staff, and that attitudes from servers may seem robotic or unfriendly, making it less appealing for frequent visits. Additionally, customers have noted that meals ordered through drive-thru or delivery often arrive missing items such as vinaigrette, queso, or fajita veggies, causing frustration. Despite ample parking, exiting the high-traffic area can be difficult. Overall, while many appreciate the quality of the food and the helpful staff, inconsistent availability and service issues have affected some customers' experiences.