Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 883 Vann Dr, Jackson, Tennessee, 38305, US
Telephone: (731) 256-2035
Price range: $
Rating: 2.5

$ • Mexican, Fast Food

Hours:
883 Vann Dr, Jackson
(731) 256-2035

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a varied menu with fresh ingredients, including a popular steak bowl that is described as very filling. However, some customers have experienced issues with availability of certain menu items, leading to frustration and unexpected charges. The quality of the guacamole is noted as exceptional compared to other restaurants. Recent reviews mention that staff are friendly and helpful, especially for first-time visitors, and that the food is generally good, with some praising the large bowl that can last for two meals. On the other hand, there have been reports of menu items being low or out of stock, which can be disappointing for customers expecting specific meats or ingredients. Some feedback highlights that the service can be slow due to a lack of staff, and that attitudes from servers may seem robotic or unfriendly, making it less appealing for frequent visits. Additionally, customers have noted that meals ordered through drive-thru or delivery often arrive missing items such as vinaigrette, queso, or fajita veggies, causing frustration. Despite ample parking, exiting the high-traffic area can be difficult. Overall, while many appreciate the quality of the food and the helpful staff, inconsistent availability and service issues have affected some customers' experiences.