Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
1052 Vann Dr, Jackson
(731) 660-9977
About Sonic Drive-In
Customers' Favorites
Sonic Drive-In Reviews
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Yesterday(Sunday) I visited sonic ordered 2 chicken sandwiches along with other items. After eating a good portion of the sandwich we noticed the chicken to be chewy. When we looked it was raw. We were immediately nauseated. After informing sonic corporation all I was offered was a sorry. Not even a reimbursement for the chicken sandwiches. I am very disappointed with sonic. Would not recommend.
I had to pick slow service because NO SERVICE was not an option. My wife and I visited Sonic this afternoon about 5:30 pm. we pulled into the drive in to order, many spots were available all around the place, and we sat for almost 5 minutes behind a car that was at the order spot. After sitting waiting for the car to pull ahead, I rolled down my window and I could hear the driver of the car having a conversation with someone either in the car or on her cell. I honked and the...read full review
Braxton & Madison went above & beyond to help me with a payment issue! i was very impressed with their abilities & they were very professional & fast resolving the issue! they are great!☺
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 3:30PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 7AM - 11PM |
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Sonic Drive-In offers a diverse menu with a mix of hits and misses. While the service can be inconsistent, the staff is generally professional and accommodating, willing to correct any order issues. Many customers enjoy their daily sweet tea and occasional orders of mozzarella sticks, highlighting great customer service. Regular visitors have come to know the staff, who are described as sweet. Customers appreciate the happy hour deals and the ability to order through the app, although the quality of food and drinks can vary.
However, some customers have noted that the menu board can be problematic, making communication difficult. There have been instances where customers needed to ask for salt and pepper, and some felt that basic items like napkins should automatically be included in the order. While the food is as expected for Sonic, there are complaints about unwanted sauces being added and issues with app orders limiting sauce selections. Additionally, customers reported that the bathroom conditions were not up to standard. Overall, Sonic Drive-In provides a variety of drink options, including the popular cherry limeade, but improvements are needed in service and food presentation.