Customers` Favorites
Customers` Favorites
“I discovered this place while DoorDashing back in March '25. Prior to leaving, I knew I had to buy a box and the cookies were amazing but since then, I have stopped by nearly every week to buy two boxes. I recommend this Place to any and everyone“
Customers` Favorites
“Wow. First visit to Insomnia Cookies in Johnson City, and I can honestly say these cookies are absolutely incredible.
I tried the Reese's Peanut Butter Cup cookie, and it was hands-down one of the best cookies I've had in a long time. Warm, soft, loaded with flavor, and completely addictive. My wife got the Double Chocolate Chunk cookie and absolutely loved it. I tried some of hers too, and while it's definitely rich and chocolatey, it was amazing. We even mixed bites of both cookies together, and it was next-level good.
Now, I have to say something that I don't say lightly: my wife makes the best cookies in the world, and these are right up there with hers. That's about the highest compliment I can give.
The service was just as impressive as the cookies. Kynlee was outstanding! She was friendly, welcoming, patient, and made our first visit a great experience. She helped us sign up for the rewards program, explained everything, and went above and beyond to make us feel appreciated as customers. We got the promotion for 12 cookies plus 4 free, and she even surprised us with 2 additional cookies. That's the kind of customer service people remember.
Kynlee is a fantastic employee and represents this business extremely well. She deserves recognition for how well she treats customers.
Great cookies, amazing customer service, and a store so clean you could practically eat off the floor. It's clear Kynlee takes a lot of pride in her work, and it shows. Between cookies that are good enough to compete with my wife's homemade cookies (and that's saying something!), a spotless store, and service that went above and beyond, we'll definitely be back. Thanks for making our first visit such a great experience, Kynlee!“
Customers` Favorites
“We love getting off the restaurant chain and found this place. Not much to look at ,(but not eating the building), food was delish. Crinkle fries were golden brown, not too salty, onion rings were real and perfect. Fresh lettuce and tomatoes on blt. Service was quick and food was hot. I highly recommend“
Customers` Favorites
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“The absolute best cookies. I always look forward to sundays & seeing what the new flavors are.“