Always expect great service since I have never received anuything else. Food is always hot and fresh and peachie tea is awesome!! Never received wrong order or food that has been wrong temp for enjoying.
Atmosphere: 5
Food: 5
Service: 5
Liane Newcomb
Disappointed first visit. I gave 3 stars overfall for good service, tasty fries, and refreshing drink. This is not your grandmother's chili dog. Don't know how smaller a hot dog can get and still be called a hot dog. The chili had no taste and reminded me of something else. Perhaps it should be taken off the menu. Don't plan to return.
Atmosphere: 2
Food: 2
Service: 5
John Patrick
Took about a year but again soo little chili .
Atmosphere: 3
Food: 3
Service: 3
Kaiya walker
Love pals was introduced recently and love it. Fast fresh yummy. Always friendly
Atmosphere: 5
Food: 5
Service: 5
sledge hammac
Great place to eat! Very quick. Friendly staff. Be sure to get a milkshake!!
Atmosphere: 4
Food: 5
Service: 5
Vernon Buckingham
I live 1 mile away. Food was cold and not very good. I think it was cooked way ahead and not warmed up.
Food: 1
James Logan
Tourist visiting was told pals was the place to go. Definitely a great recommendation extremely fast service and polite wish we had one back
Atmosphere: 5
Food: 5
Service: 5
Amy Peguese
I only eat a few things here, and they are good for fast food. However, lately, they skimp on the fries. Definitely a case of the "bag half full." Most of the workers are super friendly.
Food: 4
Service: 5
JO ANNE MORRIS
Hot dogs steamed or boiled not grilled on stove . ?
Atmosphere: 2
Food: 2
Service: 2
JJ Ramsey
Great food, quick service, great customer service ?
I never write bad reviews but it’s kind of hard to ignore the terrible service when you’ve worked for this company before. This company runs on good food and even better service and that is the complete opposite of what happened at the mallPals. I went last night and I ordered a Toasted Cheese no lettuce add bacon, a large frenchie fry with extra salt, a peachie tea, and a peanut butter, (because you can’t get those at the drive thru locations). The girl at the register rolled her eyes when I asked for extra salt on my fries, and when I ordered the peanut butter, she said that the machine was already washed and they wouldn’t make us one. (This should never happen, and everything should be available until close.) The girl takes the next persons order and I notice that the fry timer had gone off, meaning that the fries had died. The people behind me ordered fries, so we both got dead fries, that had been sitting for 3 minutes after the 5 minute timer had gone off. I also received fries that did not have the extra salt I ordered. (The girl who rolled her eyes made them.) I get my food and I go to sit down, and I see that my Toasted Cheese did not have bacon on it like I ordered, so my boyfriend takes it back to ask them to fix it, and the girl once again rolls her eyes, and gives me 2 pieces of bacon in a bowl. To be honest, I wasn’t upset about the quality of the food, which was not great to be honest, but I was more upset with the attitude of the girl at the counter, rolling her eyes when I asked for extra salt and then purposely not giving me the extra salt, her attitude when I asked for a peanut butter and she rudely said “The machine is clean we aren’t making more”, and her attitude when I simply asked for the bacon I had ordered in my sandwich. I know what Pals standard is supposed to be and I guess that’s why it bothers me so much, but that service was not it. Nothing in that store was done correctly and I would be ashamed to be associated with them. This was on 7/22/23
Atmosphere: 1
Food: 1
Service: 1
A CS
Nothing like a microwaved burger followed by food poisoning. Please do better.
Maria Henderson
Cheese curds with a dash of salt, awesomeGreat biscuits. Soft and buttery. I loved the peach teach. Wish we had a Pals close to home.
Always expect great service since I have never received anuything else. Food is always hot and fresh and peachie tea is awesome!! Never received wrong order or food that has been wrong temp for enjoying.
Atmosphere: 5
Food: 5
Service: 5
Disappointed first visit. I gave 3 stars overfall for good service, tasty fries, and refreshing drink. This is not your grandmother's chili dog. Don't know how smaller a hot dog can get and still be called a hot dog. The chili had no taste and reminded me of something else. Perhaps it should be taken off the menu. Don't plan to return.
Atmosphere: 2
Food: 2
Service: 5
Took about a year but again soo little chili .
Atmosphere: 3
Food: 3
Service: 3
Love pals was introduced recently and love it. Fast fresh yummy. Always friendly
Atmosphere: 5
Food: 5
Service: 5
Great place to eat! Very quick. Friendly staff. Be sure to get a milkshake!!
Atmosphere: 4
Food: 5
Service: 5
I live 1 mile away. Food was cold and not very good. I think it was cooked way ahead and not warmed up.
Food: 1
Tourist visiting was told pals was the place to go. Definitely a great recommendation extremely fast service and polite wish we had one back
Atmosphere: 5
Food: 5
Service: 5
I only eat a few things here, and they are good for fast food. However, lately, they skimp on the fries. Definitely a case of the "bag half full." Most of the workers are super friendly.
Food: 4
Service: 5
Hot dogs steamed or boiled not grilled on stove . ?
Atmosphere: 2
Food: 2
Service: 2
Great food, quick service, great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pals is where I go for great iced tea.
Atmosphere: 5
Food: 4
Service: 5
I always love their vanilla shakes!
I never write bad reviews but it’s kind of hard to ignore the terrible service when you’ve worked for this company before. This company runs on good food and even better service and that is the complete opposite of what happened at the mallPals. I went last night and I ordered a Toasted Cheese no lettuce add bacon, a large frenchie fry with extra salt, a peachie tea, and a peanut butter, (because you can’t get those at the drive thru locations). The girl at the register rolled her eyes when I asked for extra salt on my fries, and when I ordered the peanut butter, she said that the machine was already washed and they wouldn’t make us one. (This should never happen, and everything should be available until close.) The girl takes the next persons order and I notice that the fry timer had gone off, meaning that the fries had died. The people behind me ordered fries, so we both got dead fries, that had been sitting for 3 minutes after the 5 minute timer had gone off. I also received fries that did not have the extra salt I ordered. (The girl who rolled her eyes made them.) I get my food and I go to sit down, and I see that my Toasted Cheese did not have bacon on it like I ordered, so my boyfriend takes it back to ask them to fix it, and the girl once again rolls her eyes, and gives me 2 pieces of bacon in a bowl. To be honest, I wasn’t upset about the quality of the food, which was not great to be honest, but I was more upset with the attitude of the girl at the counter, rolling her eyes when I asked for extra salt and then purposely not giving me the extra salt, her attitude when I asked for a peanut butter and she rudely said “The machine is clean we aren’t making more”, and her attitude when I simply asked for the bacon I had ordered in my sandwich. I know what Pals standard is supposed to be and I guess that’s why it bothers me so much, but that service was not it. Nothing in that store was done correctly and I would be ashamed to be associated with them. This was on 7/22/23
Atmosphere: 1
Food: 1
Service: 1
Nothing like a microwaved burger followed by food poisoning. Please do better.
Cheese curds with a dash of salt, awesomeGreat biscuits. Soft and buttery. I loved the peach teach. Wish we had a Pals close to home.
Atmosphere: 4
Food: 4
Service: 4