Panera Bread

3140 Peoples St, Johnson City
(423) 952-2253

Recent Reviews

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Isabel Puccio

I ordered a brocolli cheese soup and a tomato. Received 2 tomato’s and a burnt grilled cheese. No refund allowed either — insane
I had a really invasive procedure and just wanted soup—

Atmosphere: 1

Food: 1

Service: 1

Chris solley

I wouldn't recommend the chili, unless you want diarrhea. My family and I ate there on Friday. I had a sandwich with a bowl of chili. I feel like im preparing to have a colognoscopy again.

T Boyle

After wanting to leave a review about the filthy environment I see another review 7 months ago stating the same comments that we will leave.
Most importantly, the filthy walls next to our table, splashed with dried food, a light fixture disgustingly dirty and hanging on by a thread. Food too expensive for this atmosphere. Not to mention greeted by less than enthusiastic counter person, not friendly. I suspect in short time there will be no restaurants folks. Young people unwilling to work, to clean, or be social.
To the management, shame. And if this is what the inside looks like, what ith does the kitchen look like?

Atmosphere: 1

Food: 3

Service: 2

Susan Lagrotteria

Place is rather dirty. I inquired about lunch specials and it wasn't offered. I paid $10 for a half of a sandwich. Doubt I'll be back.

Atmosphere: 3

Food: 3

Service: 1

mark hicks

Over all but the bathroom was like a gas station pretty bad grungy around the urinal

Atmosphere: 3

Food: 5

Service: 5

Mary Wallen

I love their soups in a bread bowl, sandwiches, salads and bakery items!! Pick 2 is a great deal. Everything fresh and tastes so good!!!

Atmosphere: 5

Food: 5

Service: 5

Daniel Durbin

There was plastic in my drink.

Atmosphere: 4

Food: 2

Service: 5

Brandon Brown

Didn't think it would be dinner but the flatbread pizza, soup, sandwich and salad fed 3 of us and then some.
Bagels quality too.
Green goddess salad was legit and I'm a fan of the variety you get work the pick 2.

Atmosphere: 4

Food: 5

Service: 4

Tim Odom

Panera makes good food. Coffee is not good and was cold.

Atmosphere: 4

Food: 4

Service: 4

Andrew Belt

Almost no tables were clean. Bathroom smelled horrible.
All staff was unenthusiastic.
Food didn't fill me up for $17.
Music choice is abrasive and loud for a coffee/diner, should be quieter and a more comfy genre.

Atmosphere: 2

Food: 3

Service: 2

Phyllis “Coco” Pendleton

Excellent healthy food! Always reliable! People all kind. Love it here

Atmosphere: 5

Food: 5

Service: 5

Dick Nelson

I came into this Panera store and ordered a French Dipper for my sick gf. When I got home 15 minutes later we found no sandwich in the bag. I called the store and was told my sandwich was still there and did I want to come get it. I said no and was assured that I would be refunded. I called back 4 hours later when no refund had been issued. I was told by the manager that I would have to return to the store to be either refunded or given the sandwich. I said that wasn’t acceptable but they said that was the only thing they could do. For a big company there should be a more customer friendly resolution. I guess they have my money til I can make a return trip to this store across town for a refund. Lost my business.

Atmosphere: 3

Food: 1

Service: 1

Joseph Dominguez

Service is a hit or miss. Mostly miss because you get ignored sometimes since there isn't someone designated to stay at the register and they just look at you and you wait for them and no communication in front.
The espresso machine has been down too and running out of product like strawberries and basil and syrup on a few occasions one thing or another not available. I definitely recommend management to talk to cashiers and front of house and supply management.
I've been here a few times but only once or twice did I get great service and they had what I wanted available.
Just wanted to post they need help if consistency is a problem at this location.

Atmosphere: 3

Food: 4

Service: 3

Teresa Ellis

I had the Strawberry 🍓 poppy salad it's seasonal that's my go to on these warm summer days!!

Atmosphere: 5

Food: 5

Service: 5

Shelia S

I stopped to get avacado toast on my way to work this morning and it was highly disappointing. Overpriced and barely any avacado at all on the toast.
Get it together Panera Bread.
The sweet girl at the register was wonderful but I will not be back here or any Panera Bread location.

Atmosphere: 3

Food: 1

Service: 5

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