Ever since pilot sold out their gas stations to Casey's in Knoxville they've been very disappointing. I try to keep giving them another chance but there's always trouble at the pumps. I've never complained before. But today I went to the merchants location and had trouble with two different pumps. Whenever I seem to ask them for help in repairing them they talk about oh having to put in a work order and all that and it doesn't ever seem to get fixed or it takes a long time. At the very least they could go out immediately or within a few minutes and put a sign on the pump and I always ask him to do that so that others are not inconvenience. Pump number 8 would not accept credit cards even though the screen said it did and to remove your card and then waited for 5 minutes and nothing happened. Try different cards and they didn't work so it was the pump. It's no one's fault if a pump doesn't work but it is their fault if they don't take it seriously and move quickly to put a out of order sign and or get it fixed quickly. Then pump one wasn't working and the hand lever was clicking off so you could barely go at super slow speed and it took forever just to put $5 in my tank. I was nice and I asked the lady at the register if she could please help because it's very frustrating. I definitely want to stop going there because of that and because of the persistent pattern of pumps being out of order. I used to think weigel's was the worst maintained pumps but it's definitely Casey's
Kyle Gainer
Soda tastes like some was put in it. Cockroaches on the counter in broad daylight. Waste of my money. All the soda machines act up at every Casey st least once a week
Grant Goodman
Favorite late night 24/7 one stop shop Caseys
Niki Lane
Will never stop there again nasty bathrooms bad gas and rude staff
William Holt
Great place to fill up your gas tank for the price and always people you know there doing the same thing they also have a great variety of your favorite candy and definitely your favorite sweet cakes I really like the guy that keeps it good and clean the parking lot is always clean others places around have trash everywhere out side their business so I have to think the inside probably not to clean but check it out for yourself
Matthew Brown
could use more breakfast items for on the go, but not bad
wes fitzstevens
Childish behavior from the employees. Homeless people sleeping in the parking lot.
Cody Wyoming
My truck was at a 1/4 tank of gas, and only is a 26 gallon tank from EMPTY, but somehow managed to put in 31 gallons. Don’t let the cheaper prices fool you, they’re scamming you. Same price per/gallon at Exon 2 days ago, cost me $58 from empty
Steven Mays
Love the food and the service was very friendly and helpful
Julia Kendrick
Fix your coffee by the cup fresh ground every time yummy yummy yummy yummy
This place is a great place to come to Casey's on merchants Rd. The people here are great folks
Rick Vaulton
I just bought a 6 dollar car wash, that I had to wait 8 minutes for the vagrants to move their belongings out of the inside of the carwash. The carwash didn't seem to be working up to par either. I will not do business there again. The vagrants are way out of control. My receipt # was3217016 if you have any doubts. The store was#4046 and I failed to mention I once bought a wash and it wasn't working so I was told I could come back any time once it was fixed. When I did come back, thay said it had expired and would not refund my 10 bucks. This place is deplorable and unfair all the way around.
Magan Harter
I love the employees at this storem they are always in such a good mood and so happy. It's nice to see employees having fun and enjoying their jobs.
Hector Garcia
Open 24 hrs but their bathroom is not . Counter person said it’s closed at night . They should not be Advertised in the highway if they don’t offer all the services .
Ever since pilot sold out their gas stations to Casey's in Knoxville they've been very disappointing. I try to keep giving them another chance but there's always trouble at the pumps. I've never complained before. But today I went to the merchants location and had trouble with two different pumps. Whenever I seem to ask them for help in repairing them they talk about oh having to put in a work order and all that and it doesn't ever seem to get fixed or it takes a long time. At the very least they could go out immediately or within a few minutes and put a sign on the pump and I always ask him to do that so that others are not inconvenience. Pump number 8 would not accept credit cards even though the screen said it did and to remove your card and then waited for 5 minutes and nothing happened. Try different cards and they didn't work so it was the pump. It's no one's fault if a pump doesn't work but it is their fault if they don't take it seriously and move quickly to put a out of order sign and or get it fixed quickly. Then pump one wasn't working and the hand lever was clicking off so you could barely go at super slow speed and it took forever just to put $5 in my tank. I was nice and I asked the lady at the register if she could please help because it's very frustrating. I definitely want to stop going there because of that and because of the persistent pattern of pumps being out of order. I used to think weigel's was the worst maintained pumps but it's definitely Casey's
Soda tastes like some was put in it. Cockroaches on the counter in broad daylight. Waste of my money. All the soda machines act up at every Casey st least once a week
Favorite late night 24/7 one stop shop Caseys
Will never stop there again nasty bathrooms bad gas and rude staff
Great place to fill up your gas tank for the price and always people you know there doing the same thing they also have a great variety of your favorite candy and definitely your favorite sweet cakes I really like the guy that keeps it good and clean the parking lot is always clean others places around have trash everywhere out side their business so I have to think the inside probably not to clean but check it out for yourself
could use more breakfast items for on the go, but not bad
Childish behavior from the employees. Homeless people sleeping in the parking lot.
My truck was at a 1/4 tank of gas, and only is a 26 gallon tank from EMPTY, but somehow managed to put in 31 gallons. Don’t let the cheaper prices fool you, they’re scamming you. Same price per/gallon at Exon 2 days ago, cost me $58 from empty
Love the food and the service was very friendly and helpful
Fix your coffee by the cup fresh ground every time yummy yummy yummy yummy
Restaurantji Recommends
Never had a bad experience
This place is a great place to come to Casey's on merchants Rd. The people here are great folks
I just bought a 6 dollar car wash, that I had to wait 8 minutes for the vagrants to move their belongings out of the inside of the carwash. The carwash didn't seem to be working up to par either. I will not do business there again. The vagrants are way out of control. My receipt # was3217016 if you have any doubts. The store was#4046 and I failed to mention I once bought a wash and it wasn't working so I was told I could come back any time once it was fixed. When I did come back, thay said it had expired and would not refund my 10 bucks. This place is deplorable and unfair all the way around.
I love the employees at this storem they are always in such a good mood and so happy. It's nice to see employees having fun and enjoying their jobs.
Open 24 hrs but their bathroom is not . Counter person said it’s closed at night . They should not be Advertised in the highway if they don’t offer all the services .