Casey's
5216 N Middlebrook Pike, Knoxville
(865) 328-0943
Recent Reviews
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I used my debit card at this location someone working there tried to use my card to make a purchase this also happened to another co worker of mine they actually stole 300.00 from her account not kool at all screen your staff times too hard to be getting conned at your local gas station.
Very nice and helpful staff, I haven't been in a nasty dirty store yet, that's a great thing.
Stores suck.
Employees rude.
Management arragant and rude to customers.
I told him this morning, how Wideawake everybody was and how friendly they were all smiling in the store this morning the customers in these two girls apparently I'm a terrible picture taker this morning. It was supposed to show my carb free pork rinds in my wonderful decaffeinated cup of coffee. I mentioned to them my friend. I am so excited about she's got the most beautiful southern accent up north she used to live down here. Her name is Karen. She is definitely not like the fishing dock Karen. You would want to go to the boondocks and watch a sunset. Lol or a sunrise. Thanks you guys for all your energy this morning
Very nice people!
One of the best experiences I've ever had. Truck broke down in front of the main entrance. Staff was super nice and understanding. Didn't threaten to kick me off the lot or call a tow truck. They allowed me to properly handle my emergency. The manager of the store actually took me to the parts store to pick up what I needed a long with other help... I couldn't have asked for a better experience. Also, they are hiring. Go check them out.
Fantastic customer service. There aren’t many ( if any) gas stations you can go into at 3am and get friendly helpful service.That night time guy is on point!*this is middlebrook location only.The cedarbluff store is completely the opposite
Very clean and friendly staff especially Nikki she’s always friendly and store is always clean today there was a Paige girl and Nikki I enjoy seeing them there.
VERY NICE LADY ON 3RD SHIFT IF U HAVE PROBLEM WITH THIS LADY UR OBVIOUSLY THE PROBLEM
I just went here to get fuel through Mudflap and their tablet was not working. The clerk, Alexis was very rude to me. She asked if I had another form of payment and I asked if I’d get fuel at the Mudflap price and she said no, so I said I’d wait. She told me I can get fuel down the road. I contacted Mudflap over the phone, and they were going to walk her through completing my transaction without the tablet but, she refused to answer the store phone. She was very nasty throughout my entire interaction with her. The Mudflap representative was on the phone while part of this interaction was going on and heard her tell me to leave the store. After this Mudflap shut down their system. This is the worst Casey’s store I’ve ever been to. I would not go here ever if you expect to be treated like a paying customer. This store is not a good representation of Casey’s.
Restaurantji Recommends
I just experienced the worst costumer service with Alexis.
This Casey's may be small but it is still thr best. It's kept clean and well stocked. Dennis is a hoot! Love seeing him in the morning. Great start to the day!
Absolutely horrible store and management needs retraining asap. Credit card machine broke and couldn't process payment for 20 minutes. Instead of apologizing they starting trying to fight me when I complained about the wait. Then the MANAGER tried to close my legs in the door when leaving and they REFUSED to prove my transaction was canceled. Not acceptable the the manager was part of the problem instead of solution.
Gas pump requires an odometer reading just to get gas. Gfy. ill never buy anything in a Caseys.
This place is the worst. I don't know what is the deal with the location, but when I leave work they always say that their system is down or it is updating. This is the 5th time. I even went to the one near by to see if they had to same issue and no they didn't. The other location is always open and there is never an issue with trying to get gas..It is out of the way though. In my honest opinion, I think they just don’t like to work. I could be wrong, but I find it weird that this happens every night. I wish I knew corporate number to complain but this is the only option I have right now.
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