Chick-fil-A West Hills
7520 Kingston Pike, Knoxville
(865) 588-0100
Recent Reviews
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7520 Kingston Pike, Knoxville
(865) 588-0100
Noah was are person to take our oder and he was so very friendly and up going and also my husband is glutan free and he had no probloms giving him a glutan free bun with our order very clean also 5 stars would recommend
Kid-friendliness: They where very friendly to my son and pationt they also had a great atmosphere
Atmosphere: 5
Service: 5
Recommended dishes: Chicken Sandwich, Waffle Fries
Always outstanding
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Waffle Fries
For healthy fast food, this is a great place. Their customer service and friendliness is off the charts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Grilled Chicken Sandwich, Waffle Fries, Chicken Nuggets and Fries
The food is always good. I like to go inside, studio’s, and order from my table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Cool Wrap, Chicken Noodle Soup, Waffle Fries, Cobb Salad
Best fast food with a full service restaurant quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Spicy Chicken Sandwich
My sandwich was prepared incorrectly.
Atmosphere: 4
Food: 3
Service: 4
Always a nice dining experience.
Atmosphere: 5
Food: 5
Service: 5
UPDATED: 2-6-2025 @ lunch
Thanks to Mike for the service with a smile. You made my day!
Always a great fast food experience. Eddie Halliday is a wonderful, friendly person. Great manager. Location is always busy and always clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Milkshakes, Waffle Fries
Excellent food, service, atmosphere. Will definitely return.
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A always has remarkable food, above and beyond terrific service, and always goes the second mile when it comes to service. If only all Chick-fil-A locations were as dedicated to the details as this one!
Dietary restrictions: This restaurant is willing to accommodate any dietary restrictions, within reason.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Hash Browns
Restaurantji Recommends
If faced with the choice to order online from this location or another please choose another location. I have ordered delivery twice this month and both times I have received incomplete orders. The first time I had them run it back over to me and it took an hour. The second time I told them to forget about it. This order totaled $74 so it was not a cheap meal. I have children who need dinner and a baby in bed so quality of service and completion checks is of the upmost importance to me and my family and this location does not seem to value those the same as other Knoxville CFA locations.
Atmosphere: 4
Food: 5
Service: 2
Awesome place! Love their tortilla soup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chicken Noodle Soup, Waffle Fries, Grilled Nuggets
Tasty! Nice people! Busy.
Atmosphere: 5
Food: 5
Service: 5
Always good food, very busy but they really have really tight team work.
Atmosphere: 5
Food: 5
Service: 5
I ordered in my app delivery for today , the girl that came was so so sweet!! I was having a hard day and she walked into my work with a huge smile , she saw I was having a hard day she I’m sure was busy but she took a moment to ask if I was okay I broke down and cried I have a lot personally going on and she took the time to pray with me before she left I felt so so moved and touched I haven’t cried like that in a while, she even shed a few tears in that moment!! She said he name was Savannah she was incredible it people like her in your company that will keep me going to chick fa la thank her again for me she will never know how much that truly meant to me!!! Merry Christmas 🎄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
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