Chicken Salad Chick
8008 Kingston Pike, Knoxville
(865) 357-1587
Recent Reviews
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This was our second time in, and again it was great. Luis (or Louis) was great. He was super friendly and helpful. There was a slightly older gentleman working the front, and he was great too. They came to the table to get our baskets when we were done eating, then again for the rest of it when we were done. You don’t see that kind of service much anymore in quick serve restaurants. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Visit this location on the regular... always look forward to all the happy faces.. Especially Hannah.. Her customer service is above an beyond excellence... Thank-you Hannah for always making my Visit so pleasant...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Salad
The food is always delicious and Hannah is so upbeat and positive every time I am in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grape Salad, Cookie, Cranberry
The food was absolutely delicious and Hannah was so helpful and friendly I will be coming back soon
Atmosphere: 5
Food: 5
Service: 5
Hannah was nice and accurate! Love me some chicken salad 🥗
Atmosphere: 5
Food: 5
Service: 5
Hannah was so nice and helpful I had never been here before and she helped me pick which sandwich 🥪 I wanted very helpful and nice staff in there and the food was delicious
Atmosphere: 5
Food: 5
Service: 5
Service was exceptional smiles was seen and I appreciate someone saying have a good day
Atmosphere: 4
Food: 5
Service: 5
Patient, (especially with the elderly) professionally accommodative, and extremely helpful in description of products...👍👍👍👍👍. First time customer. Seymour, TN
Vegetarian options: Exemplary customer service, food (chicken, pasta' my choice).
One word, EXCELLENT! 👌
Dietary restrictions: Variable options available.
Parking: Ample choices of chicken salad and sides( sandwich or 'scoops');to choose from. My favorite side is the pasta!
Kid-friendliness: N/A
Wheelchair accessibility: YES
Atmosphere: 5
Food: 5
Service: 5
I just sat in the drive thru behind someone who just sat there. I decided to leave and go hen I pulled around the young person and we just sitting and texted and laughing. When I pulled around an employee was standing looking at the ceiling.
Service: 1
In and out fast, food was perfect. Server was super friendly.
Food: 5
Service: 5
Recommended dishes: Lemon Basil Chicken Salad, Broccoli Salad
Restaurantji Recommends
I visited this restaurant for the first time today, and unfortunately, my experience was far from pleasant. When I asked Hannah, who took my order, for a recommendation, she responded that she didn't know what I liked, which I understand. However, when I inquired about her personal preference, she rudely replied that she hated chicken salad then looked at me incredibly annoyed while I browsed the menu deciding on what to get. As someone who works in the food industry, I'm aware that customers often have questions about the menu, and it’s part of our job to assist them. I was taken aback by Hannah's extreme unprofessional and snarky tone. It’s concerning that an employee who dislikes the main item on the menu and handles customers with such disregard is working in this position.
Customer service is a crucial aspect of any dining experience, and I believe it’s important for staff to be friendly and helpful. I hope the management will address this issue to ensure that future customers have a more positive experience. That said, after reading the reviews for this location it seems as though the establishment tolerates this behavior. I noticed in many of the reviews comment on the truly poor customer service especially the girl at the front.
Atmosphere: 1
Food: 1
Service: 1
I've been a CSC girl for years!! So many amazing options you can never go wrong with any of them!!
Atmosphere: 5
Food: 5
Service: 5
Took my mom here for a quick lunch. Her first time and she was impressed with the service and food.
Atmosphere: 5
Food: 5
Service: 5
Everyone was so nice! Food was great really recommend :)
Atmosphere: 5
Food: 5
Service: 5
I have been there twice. It was delicious both times. They have several different kinds of chicken salad to try, plus soup, salad and a few other sides.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Chicken Salad
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