Customers` Favorites
Customers` Favorites
“This is simply the best restaurant in Knoxville. Not only is the food absolutely delicious, the servings are large and the food is hot or cold, depending on what it is. The wonderful slaw is always chilled. In addition, the servers are friendly and efficient, although possibly overworked. What a great experience!“
Customers` Favorites
“My husband and I love Gus's fried chicken. We recommend Gus's to our friends and they always thank us. Heavyn and Grace are two of our servers we enjoy getting to know. They have the most gracious staff. Thank you!“
Customers` Favorites
“Today was my first visit & now I'm a fan! Food was fresh and delicious. Our server was great. If you haven't had this place, run..go today!“
Customers` Favorites
“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“
Customers` Favorites
“The food and service was great! we all enjoyed our food and the server was so good with our 4 year old son. She brought him rice to try because he didn't want to try anything. I high recommend.“
Customers` Favorites
“We ordered delivery, but somebody accidentally forgot my drink. The delivery driver (I think his name was Joshua) called to let me know he would bring it back, we tried to tell him he didn’t have to because it’s raining and late, but he said he was absolutely going to get it to me tonight. He not only brought my drink, but upgraded the size and left 2 coupons. It’s pouring rain, 9:30 at night, he really did NOT have to do that. I am so GRATEFUL. Thank you for going the extra mile!“
Customers` Favorites
“Today I picked up a huge catering order for our local Volunteer Fire Dept and you all were amazing! I ordered thru the app and when I picked up today everything was ready and you all made it so easy! Even helping me get it to the car! You kick started my week and I appreciate all of you! Thank you for being such an asset to our community!!“
Customers` Favorites
“Chicken tenders are always on point, just the location or physical building itself is too small and crowded. I would suggest the drive-thru but that is just as crowded. Just be patient on either inside or drive-thru and you will get some good eating. Also, substitute that slaw for extra toast...this is the way!“
Customers` Favorites
“Just like any and every Tabernacle of Lord's Chicken, this one is no different in the excellent service and food provided. I used the app to buy sustenance for myself and coworkers. Our famished tummies and parched lips received with gladness and joy the peanut oil fried chicken and the coldest wettest sweet tea.
No manner of distance whether it be height, depth length or width should keep anyone from visiting the nearest Chick-fil-A. Go and live life and eat this chicken.“
Customers` Favorites
“Most popular chicken fast food in our area because of the fast service and friendly smiles and great attitudes of their employees. Ordered the fried nugget meal with fries and a sun joy drink (half lemonade and half sweet tea). Very tasty and salted perfectly. So good with their chick fil a sauce too. I will definitely be back.“
Customers` Favorites
“Wonderful food, quick service, and awesome atmosphere!
A young man constantly asked if we were doing okay and made sure we had a great experience. I didn’t catch his name but he was very friendly and definitely deserves the recognition.“
Customers` Favorites
“I frequent the Clinton Hwy. store (Unit 1233) at least once a week and went this evening at 5:15 pm to purchase 2 chicken nugget meals. You would think at 5:15 pm the food would be fresh but I will say that tonight was the nastiest food I have ever had from this store. The nuggets were horrible. Nasty, tough and uneatable. The fries were cold and mushy. I contacted the store and spoke to the manager on duty, Anna and informed her of my experience and how it was very unusual as I am a regular customer but that my mother and I threw away $20 worth of uneatable food. After no initial response, Anna's reply was "sorry for the inconvenience , thank you for the feedback." What poor management skills. Greg Jones is listed as the Restaurant Operator. Greg, I hope you read feedback and take action unlike your manager on duty tonight. Needless to say I will not be returning to Unit 1233 any time in the near future.“
“I don't typically give five stars to established chains and corporations. However, this Chick Fil A is a special one. It may be because it's in Hardin Valley and two minutes from my house. But that's just part of the charm.
This Chick Fil A has been great and always top notch with service like most other Chick Fil A's. I can't speak to the women's but the bathrooms are always clean and tidy, same as the eating area. I usually order the spicy chicken meal with some extra chicken tenders. Plus ranch and buffalo mixed and put on the sandwich. And of course chick fil a sauce! It's Chick Fil A, you'll get the same food at all of them.
The benefit of this Chick Fil A though is the Hardin Valley charm. I regularly see the owner walking around taking orders, cleaning trash, checking on patrons, etc. I love seeing that! Also, there is limited seating compared to other Chick Fil A's, but don't let that deter you. We're all neighbors in HV and even today during lunch, I saw people sit together who didn't know each other. If there's not enough seats, ask to sit with someone and strike up a conversation. We're all living here together anyways, might as well enjoy the company!
For the service, the dine in is about the same time. The drive through can move slower. Which again, is not a negative. Take that time relax, and enjoy life. We don't want Hardin Valley to move quick. These are our homes and this is where we want peace at the end of the day or during lunch around a hectic schedule. This Chick Fil A does a good job of that. By far, my favorite Chick Fil A in Knoxville!“
Customers` Favorites
“Very friendly staff. Great food and always a smiling face to great you when you walk in the door.“
Customers` Favorites
“This location is probably the worst one in town. My egg white grill muffin was completely burnt this morning and my fruit cup was about 1/3 of the way full. Just pitiful and pathetic given the amount of money I spend there. I normally go to the one at West Town (always perfect) but I was running behind and this one is closer to my daycare. Save your money and pick a different location.“
Customers` Favorites
“Pulled up exhausted, sweaty, with three wild kids in tow. The manager David—in his bowtie—saw us coming, opened the door, and ushered us in with a big smile. Even gave us toys for the kids. The place was spotless, and nobody batted an eye when the kids stormed through the restaurant to the play area.
The whole team just has this vibe like they actually care about their jobs and about you. You just don't see that anymore, even at fancy restaurants. Food was hot and perfect as always, but the friendly, no-drama service really stood out. Made a rough afternoon feel a lot better.
This location gets it right. Definitely coming back.“
Customers` Favorites
“Got here at noon and there were a ton of students but the staff was killing it… about a five minute wait. And everything was cooked perfectly and they added some extra sauces and ketchup. Good thing because the Gubhub kiosk crashed after telling us there were too many condiments on the order. Three blew its mind lol The staff must know this is an issue or something. Kudos!“
Customers` Favorites
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“Outstanding meal! It was my first visit to this restaurant and it was a great experience and great food. The girl at the cash register was very polite and professional. So you order your food and they give you a number on a stand which you place on the seating of your choice. Five minutes later two young ladies brought our orders to our table and came back multiple times to check and see if we needed anything else. Five stars are definitely in order for this restaurant.“