Domino's Pizza
$ • Pizza, Chicken Wings
Hours:
412 Merchant Dr, Knoxville
(865) 525-0300
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Domino's Pizza Reviews
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2 hours and 45 minutes to receive order after being quoted 1 hour and 30 minutes. Pizzas arrived COLD! I don’t mean “not hot”, I mean cold to a point of being concerned about food poisoning….. Called the store for refund and employee refused to put manager on the phone, offered free medium pizza (I ordered 3 pizzas, wings, and dessert). I asked again to speak to manager before leaving a negative review and employee said “A free medium pizza in the future is all we can...read full review
2 hours and 45 minutes to receive order after being quoted 1 hour and 30 minutes. Pizzas arrived COLD! I don’t mean “not hot”, I mean cold to a point of being concerned about food poisoning….. Called the store for refund and employee refused to put manager on the phone, offered free medium pizza (I ordered 3 pizzas, wings, and dessert). I asked again to speak to manager before leaving a negative review and employee said “A free medium pizza in the future is all we can...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 11AM - 5:59PM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 12AM |
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Domino's Pizza offers a mixed dining experience. While the pizza is typically great, customers have reported some issues with undercooked food and occasional communication challenges with staff. However, many reviews highlight the restaurant's staff for their efforts to resolve problems. One employee even went above and beyond to accommodate a customer's needs during a difficult time. Recently, customers praised the Garlic sauce, feta, pepperoni, ham & pineapple pizza and the loaded chicken bites as delicious. The staff at Merchant's Drive Domino's have been described as friendly and fast. Although there have been delays due to system issues from a storm, customers appreciated the restaurant's response, including refunds and continued quality. Overall, Domino's provides variable service and food quality, but staff strive to make things right when issues arise.