Firehouse Subs Clinton Hwy
2431 Callahan Dr, Knoxville
(865) 947-3473
Recent Reviews
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Firehouse app is very easy
Vegetarian options: Lots of veggies
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie, Kettle Chips, Medium Sweet Spicy Meatball Sub, Small Steak and Cheese Sub, Tiny Baby Sub
Great subs
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
I love the hook and ladder and that donate to firehouse
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: They are kind to children and all their guests
Recommended dishes: Smokehouse Beef & Cheddar Brisket, Spicy Cajun Chicken, Firehouse Meatball, Italian
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub
Staff is always friendly and inviting when entering. Sandwiches are always fresh and service is great. I look forward to returning in the future! ❤️✌️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kettle Chips, Smokehouse Beef & Cheddar Brisket, Italian
Ordered 4 toasted footlong subs over phone got home not toasted....cold well that was 58$ well spent
Food: 2
Service: 3
Recommended dishes: Italian
Love firehouse and I'm not a big sub fan. Great food, great service but little pricy like most places.
Atmosphere: 5
Food: 5
Service: 5
I placed an uber eats order last night for 3 subs with 3 combos. I received 3 subs last night but no combos but I was charged for them, I called the store last night about the missing items they told me sorry and uber eats would take care of it, uber eats is refusing to refund my money, receipt provided and I advised them I contacted the store as well. I called the store and was put on hold for almost 15 minutes and then was told sorry no one can help you right now, we are busy call back after 2pm, this was after me explaining my issue. So unprofessional all the way around! I will no longer be buying from Firehouse or Uber eats they think they can take customers money.
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Not even worth the 1 star. Everything was undercooked, bacon was even still cold and super soft. Ended up eating some when I realized all this. Flipped it over to look at it and LITERALLY HAD MOLD ALL OVER IT. Called store and got brushed off, took it to corporate and same thing. They could be killing people serving this. Hope corporate will actually handle this with corrective action to fix and hire all new staff and or just close this location. Negligence like this could kill many people and should NOT be taken lighty like they did with the complaints.
Atmosphere: 1
Food: 1
Service: 1
Effin' gross. Got a sub there, the meat was spoiled. The bacon undercooked. The pickle tasted like chemicals then I threw up when I turned the sandwich over and the bread was MOLDY! I reported it to the Firehouse Subs complaint email but they did nothing. I hope they see this DISGUSTING sandwich and review. Don't let your loved ones eat here.
Atmosphere: 1
Food: 1
Service: 1
Normally the food is always exceptional. No difference this time. However, there has been an issue with this locations recent manager. She discusses politics and business information at almost megaphone loudness levels. I should not know as a customer trying to have a quiet lunch, how you feel about the franchise owner making their teenage daughter a gm. I’m there for a sandwich and I can tell you details about the franchise owners family….and where they work. The poor young people that worked there looked mortified btw and were super friendly. It’s just whatever manager was there today on 8/6/24. She was insufferable and loud. When I called back and politely asked for the franchise owners info she took down my info but when she realized it was in regards to her she hung up on me. Would go again but would be weary of an employee who trashed the business she works for.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Cajun Chicken
Very friendly and you are greeted when you walk in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub
My favorite place to eat love the employees always great food !! Top of my list!!
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