Firehouse Subs West Hills

Good subs at a reasonable price. Ordering was easy om the website; pickup was ready when I arrived.

Atmosphere: 4

Food: 4

Service: 4

Very good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub

Awesome 💯

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: You can do all veggies, you will get what you need.

Dietary restrictions: If you don’t eat meat or gluten, they got you.

Parking: Ring in front of the door.

Kid-friendliness: Place is spacious enough for kids to sit.

Wheelchair accessibility: There’s a way to get in for wheelchair access.

Recommended dishes: Hook and Ladder Sub, Virginia Honey Ham, Engineer Submarine Sandwich with Side of Chicken Noodle Soup, Engineer, Hook & Ladder

Convenient location, friendly service, great sub. Will definitely visit this location again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer

This is usually my favorite location. Unfortunately, this evening I ordered extra lettuce and an extra pickle spear and received neither. The order was repeated back correctly to me so I’m not sure what happened...Disappointed.

Food: 5

Service: 1

This was my first time here. The food was really good, as was the service. I was trying to decide between 2 items and polled the employees. It took 3 guys since it was tied between the first 2. I know I'll try the other option next time since it was hard for them to decide. I like having the option of bottled or fountain drinks. The atmosphere reminds me of a diner.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub

Parking: Park at the door.

Wheelchair accessibility: Parking in front.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips, Pepperoni Pizza Meatball Sub

Would love if they had one closer to us in Bristol Tennessee but I hit this place often when I come to Knoxville
Meatball Sub is a favorite

Atmosphere: 4

Food: 5

Service: 5

Sandwich was great. Service was fast, but when the lady employee dropped her cleaning cloth on the floor.. she picked it up and continued to wipe tables….good the health dept wasn’t there!!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub

Lovely fresh subs, generously filled with a variety of fillings.
Good thing is they donate to the fire men!

Atmosphere: 5

Food: 5

Service: 5

Great sub shop in my opinion

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub, Chips, Cookie, Brownie, Firehouse Steak & Cheese

Have never got a bad sandwich there until then

Atmosphere: 3

Food: 1

Service: 3

This place apparently tries to inhibit anyone from eating in an entire hour before they actually close. I arrived at 8pm and was told that they would be closing the eating area at 830pm and suggested I eat outside instead.

Edit: Apparently, trying to get a sandwich one hour before close as means that they will skip toasting the bread and not heat the meat. My sandwich came out completely cold. Clearly, the manager of this location needs some retaining.

8pm & 4 workers. Still extremely slow.