IHOP

5604 Merchants Center Blvd, Knoxville
(865) 689-1202

Recent Reviews

Katie Trevino

Need to close the doors if you don't have the staff to cover. We walked in, took over 10 minutes for anyone to come to the front to seat us. Then another 16 minutes to be greeted by a server.....who didn't look like a server at all-Black sweatshirt and khakis on. This location is an absolute train wreck and we've given it chance after chance.

Atmosphere: 1

Food: 3

Service: 1

K Jackson

Went here for my middle ones birthday, he absolutelyloves pancakes. The service was immaculate! Our waitress was so patient with us and our drinks hardly got half empty before she asked about refills. Never were we pestered or rushed. It was a very pleasant experience. My oldest even tipped her extra out of his own money, because of how kind and attentive she was.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Pancake Breakfast

Cynthia Carey

Great place to eat,,Parking: Plenty of parking..Wheelchair accessibility: Handicap parking is good..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pancake Breakfast, Double Blueberry Pancakes, Strawberry Banana Pancakes

Jeffrey Daley

Food was good. I just feel bad for the staff lol or lack of staff 1 staff member for 30 costumes.

Atmosphere: 4

Food: 4

Service: 4

yankabilly ron

Stopped in for breakfast, and almost everyone called in our laid out of work, but the ones that showed up did everything in their power to make it a good visit. Service was a little slow, but the food was good and the staff that was there were friendly and nice. Several customers that wanted a table left, but they missed out. Kudos to those that worked that day!

Atmosphere: 5

Food: 5

Service: 5

darren riley

Good food and

Atmosphere: 2

Food: 4

Service: 4

Mary Stewart

Ordered the chocolate chip pancakes and not only were they the wrong order, but they were also burnt. Wouldn't recommend the pesto crepe, they forgot to take the cheese off, and didn't receive silverware. Very disappointing after waiting so long.

Food: 2

jackburtonHERO

Waiting an hour never got served so we

Atmosphere: 1

Food: 1

Service: 1

vicky haney

Need more help but it's hard when nobody wants to work. But thank you for the help that you have .

Atmosphere: 3

Food: 5

Service: 4

Vickie Holmes

Would not

Atmosphere: 3

Food: 3

Service: 3

Ed Driggers

Food is OK. Staff is usually nice. Service is always slow. Short staff makes the servers not as attentive as they should

Atmosphere: 3

Food: 4

Service: 3

Eric Vaughn

Nice place loved

Atmosphere: 5

Food: 5

Service: 5

Connie Motin

Service was very slow!

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Hash Browns

Kaylin Raines

I’m not mad I am UPSET.. there was only one cook and one server/host (from my understanding and we went in kinda late but ordered Togo) I understand waiting and whatnot I don’t care to one bit, but this is what I don’t understand. I ordered the new breakfast sandwich, which is SUPPOSED to come with 2 FRIED EGGS, 2 strips of bacon, AMERICAN CHEESE, and cheese sauce. I did NOT get a single egg on my sandwich nor American cheese, they put shredded cheddar cheese instead. I took it apart and literally cried. I got up and had to go cook my own egg(s) for my sandwich.My husband got the Colorado omelet and he said no onions. It’s SUPPOSED to come with beef, bacon, sausage, ham, GREEN PEPPERS, onions, cheddar cheese, and SALSA. He did NOT get green peppers or the salsa!I did not take photos because I was too upset and too hungry and honestly didn’t plan on leaving a review.

Atmosphere: 5

Food: 1

Service: 5

Angela Wright

The food was very good I hop has stepped up their game large menus and good quality food. The staff here was the nicest I had experienced in a very long time. The bathrooms need a little work but the food and service was legit.

Atmosphere: 5

Food: 5

Service: 5

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