KFC
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About KFC
KFC Reviews
Placed order online. Had to wait 45 minutes in drive thru. Got the order and it was ice cold, wrong sandwich and missing sides. Also, no employees had a mask on. I believe we still have a mandatory mask mandate. Called in to speak to manager and she placed me on hold for 10 minutes. I just wanted to ask them to bring me the correct items. Because I refuse to sit in the drive thru another 45 minutes. , If you are going to take online/app orders why not bring it out to the curb???...read full review
WHA WAS REALLY BAD NOTICED DRIVE THROUGH WAS BACKED UP BUT I THOUGHT I PUT MY ORDER IN ONLINE SO I DECIDED TO GET IN LINE THEN THE NIGHTMARE BEGAN I NOTICED 6 CARS PARKED EVERY WHERE WAITING MORE THAN 20-30 MINUTES TO GET THERE ORDER LADY CAM ON SAID CAN I Help YOU WE SAID YA TERRY KENNER HERE WE ORDERED ON LINE SHE SAID WAIT A MINUTE 20 MINUTE LATER STILL AT SPEAKER SHE SAID CAN I HELP YOU I SAID YA TERRY KENNHERE ORDERD ON LINE SHE SAID PULL DOWN WHERE OTHER CARS ARE PARKED...read full review
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KFC is a restaurant that can have long wait times, but the service has improved recently. Some customers find the chicken to be dry, and the mashed potatoes not up to standard. The drive-thru experience can also be frustrating, with closed lobbies and lengthy waits. There are side dishes of vegetables available for vegetarians. However, there have been instances of poor communication from servers, with one displaying rude behavior towards a customer when asked about price differences.