Our recent visit to Little Caesar’s was a bit disappointing. Service was quite slow, and it appeared that only one staff member in the back was actively working while others stood around. The cheese bread was delicious—hot, fresh, and full of flavor—but unfortunately, the pizza didn’t meet expectations. The crust was undercooked and soggy on the bottom, which really took away from the overall experience. Hoping for a better visit next time.
Atmosphere: 2
Food: 2
Service: 3
Alex Basham
I don't normally post reviews unless highly motivated either by excellent food/service or the opposite.
This place served me 2 of the worst pizzas I've ever seen in my life. I ordered a pepperoni and a supreme. Its like they didnt even cook it. Dough was still gooey inside, on both, and the cheese was very lacking. The toppings on the supreme were almost all in the dead center of the pizza, all all of which were on top of the cheese, it looks like they had already had a cheese made then changed to supreme. This made it nearly impossible to eat without the mushrooms and peppers falling everywhere.
Once I seen it wasn't properly cooked, I threw it back in the oven. After actually cooking it, it was edible, but these guys need a swift kick. I run a department at my work and I would never let this type of janky quality leave my shop. Take pride in your work!
Lastly, the kid running the register stared at the pinpad when I was doing the card, made me feel awfully uncomfortable and I pushed the tip button for fear of my pizza coming out crappy. Even with a nice tip added, still the worst pizzas I've ever opened a box to see. Being little ceasers, obviously I didnt expect a world class pizza, but I eat them consistently and I know their standards. This store DOES NOT meet the LC standards by any means. You all need to come in and re train your employees or pay them more so they care (although that should not matter) and do not freaking sweat me over a tip and make me feel uncomfortable. I was nice and did so anyways, but wish I had not. I will never tip again unless I look at the food first.
Atmosphere: 1
Food: 1
Service: 1
wsChefJay87
This is the most sorry little Caesar’s around. I don’t expect 5 star dining when going to a little Caesar’s in the first place but this location needs a refresher. Ordered 3 large pizzas and they didn’t even slice them. Half of the pizza was as thick as a phone book and the other looked like just cheese with pepperoni on it sitting in a box. Do better
Atmosphere: 1
Food: 1
Service: 1
Robert Gray
Called in to order. Just a recording telling me they were busy and a suggestion to order on their app. Hit the star jey and they'll send you a link .NOT. So I went to Marcos across the street
Atmosphere: 1
Food: 3
Service: 1
Julie Gann
Walked in and ordered 1 pepperoni pizza and 1 supreme. Paid and was told the wait was 20 minutes or less. Ok. I expected that since the supreme is a specialty pizza. 30 minutes later, I ask at the counter if my order is ready. The lady goes to the back, comes back and says it will be at least 30 more minutes. I ask if they forgot to make my order and was told that they keep getting online orders coming in and only make walk-in orders after all online orders are completed. What BS! I got my money back and when I left, others in the lobby were requesting their $ back too. That's bad business! What happened to making orders in the order they come in like virtually every other restaurant. DO NOT WALK IN TO ORDER unless you or ok with waiting and waiting and waiting and waiting some more. They did not even have any hot and ready pizzas, and that is their basic business model their chain is built on. If I could give zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Elise Leavitt
So slooooooowwwwwwww
Donald Armstrong
Been waiting over an hour for our food. We sent our kids to pick it up me and the wife had to leave and go there and watch the staff walk in from out side and go right to the back and start putting wing in a pan with out washing her hand and did not have any gloves on. Also seen her drop a bread stick on the floor pick it up and blow it and put it back in the pan.
Atmosphere: 1
Food: 1
Service: 1
Scott
This location has went downhill over the last year. The wait time is ridiculous regardless if you ordered on the app or in person. The lobby is dirty and the staff is a reflection of the poor management. Wish they would open a different location in East Knoxville.
Atmosphere: 1
Food: 3
Service: 1
Mallory Hardy
So the pizza was good, what you expect from a little Caesar’s pizza but the customer service and food safety is severely lacking. There was a line of people and the young lady taking the order decided to get her pizza from the box off the trash can and literally stand in the door way between the register and the back kitchen and eat a slice of pizza. Finally after about five minutes someone asked if she was going to take our orders, she then proceeded to take our orders while literally shoving the pizza in her mouth. When it was the next persons turn to order she went back to the pizza box, got another slice and took the next order with one hand while eating the pizza. After she had taken everyone’s order she went straight back to help box and cut pizzas. Didn’t wash her hands or anything. She should have washed her hands after touching money or anything other food but especially after licking her fingers clean and eating. As someone who’s been in the food industry for 20 years there needs to be some serious retraining on the managers end. Another thing, clean the sauce holders where the garlic sauces and ranches used to go right where customers order. It’s disgusting and the first thing we see.
Atmosphere: 1
Food: 4
Service: 1
Elisa Banda
I had to give this place one star because I cant do zero stars! This location ilhas truly the WORST SERVICE! The lady up is not helpful at all, she sees a customer and turns around and goes to the back without acknowledging your presence! They NEVER have anything ready to go. It's FILTHY DIRTY. NOT FRIENDLY and I will not step foot in there again; I recommend NO ONE ELSE fo either@ JUST PLAIN GROSS!!!!
The employees mad me and my friends feel very unwelcomed. It’s really unfortunate we come to this location often
Atmosphere: 1
Service: 1
Makayla
Completely rude. No one greeted us. Workers ran to the back when we walked in, so they didn’t have to help, and yelled, “What time is it?” “What they see is what they get,” and there was nothing out other than a few pizzas that looked like they had been sitting there for hours. We came 20 minutes before closing, just wanted 2 pizzas and a pack of breadsticks. 6/13
Atmosphere: 1
Service: 1
Matt Knable
The order was 10 minutes late and somehow still cold. The stuffed crust pizza wasn't stuffed and neither pizza was cut correctly. I'm kind of impressed at how bad this store is.
Atmosphere: 1
Food: 1
Service: 1
Dathan Hickman
I have been here about 5, 6 various times this past year hoping to have a hot and ready pizza . Every single time I go they have none and usually say it will be 25 minutes wait. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Charles Coleman
THERE WAS A COCKROACH IN MY PIZZA!!! AVOID THIS LOCATION AT ALL COST!
Our recent visit to Little Caesar’s was a bit disappointing. Service was quite slow, and it appeared that only one staff member in the back was actively working while others stood around. The cheese bread was delicious—hot, fresh, and full of flavor—but unfortunately, the pizza didn’t meet expectations. The crust was undercooked and soggy on the bottom, which really took away from the overall experience. Hoping for a better visit next time.
Atmosphere: 2
Food: 2
Service: 3
I don't normally post reviews unless highly motivated either by excellent food/service or the opposite.
This place served me 2 of the worst pizzas I've ever seen in my life. I ordered a pepperoni and a supreme. Its like they didnt even cook it. Dough was still gooey inside, on both, and the cheese was very lacking. The toppings on the supreme were almost all in the dead center of the pizza, all all of which were on top of the cheese, it looks like they had already had a cheese made then changed to supreme. This made it nearly impossible to eat without the mushrooms and peppers falling everywhere.
Once I seen it wasn't properly cooked, I threw it back in the oven. After actually cooking it, it was edible, but these guys need a swift kick. I run a department at my work and I would never let this type of janky quality leave my shop. Take pride in your work!
Lastly, the kid running the register stared at the pinpad when I was doing the card, made me feel awfully uncomfortable and I pushed the tip button for fear of my pizza coming out crappy. Even with a nice tip added, still the worst pizzas I've ever opened a box to see. Being little ceasers, obviously I didnt expect a world class pizza, but I eat them consistently and I know their standards. This store DOES NOT meet the LC standards by any means. You all need to come in and re train your employees or pay them more so they care (although that should not matter) and do not freaking sweat me over a tip and make me feel uncomfortable. I was nice and did so anyways, but wish I had not. I will never tip again unless I look at the food first.
Atmosphere: 1
Food: 1
Service: 1
This is the most sorry little Caesar’s around. I don’t expect 5 star dining when going to a little Caesar’s in the first place but this location needs a refresher. Ordered 3 large pizzas and they didn’t even slice them. Half of the pizza was as thick as a phone book and the other looked like just cheese with pepperoni on it sitting in a box. Do better
Atmosphere: 1
Food: 1
Service: 1
Called in to order. Just a recording telling me they were busy and a suggestion to order on their app. Hit the star jey and they'll send you a link .NOT. So I went to Marcos across the street
Atmosphere: 1
Food: 3
Service: 1
Walked in and ordered 1 pepperoni pizza and 1 supreme. Paid and was told the wait was 20 minutes or less. Ok. I expected that since the supreme is a specialty pizza. 30 minutes later, I ask at the counter if my order is ready. The lady goes to the back, comes back and says it will be at least 30 more minutes. I ask if they forgot to make my order and was told that they keep getting online orders coming in and only make walk-in orders after all online orders are completed. What BS! I got my money back and when I left, others in the lobby were requesting their $ back too. That's bad business! What happened to making orders in the order they come in like virtually every other restaurant. DO NOT WALK IN TO ORDER unless you or ok with waiting and waiting and waiting and waiting some more. They did not even have any hot and ready pizzas, and that is their basic business model their chain is built on. If I could give zero stars, I would.
Atmosphere: 1
Food: 1
Service: 1
So slooooooowwwwwwww
Been waiting over an hour for our food. We sent our kids to pick it up me and the wife had to leave and go there and watch the staff walk in from out side and go right to the back and start putting wing in a pan with out washing her hand and did not have any gloves on. Also seen her drop a bread stick on the floor pick it up and blow it and put it back in the pan.
Atmosphere: 1
Food: 1
Service: 1
This location has went downhill over the last year. The wait time is ridiculous regardless if you ordered on the app or in person. The lobby is dirty and the staff is a reflection of the poor management. Wish they would open a different location in East Knoxville.
Atmosphere: 1
Food: 3
Service: 1
So the pizza was good, what you expect from a little Caesar’s pizza but the customer service and food safety is severely lacking. There was a line of people and the young lady taking the order decided to get her pizza from the box off the trash can and literally stand in the door way between the register and the back kitchen and eat a slice of pizza. Finally after about five minutes someone asked if she was going to take our orders, she then proceeded to take our orders while literally shoving the pizza in her mouth. When it was the next persons turn to order she went back to the pizza box, got another slice and took the next order with one hand while eating the pizza. After she had taken everyone’s order she went straight back to help box and cut pizzas. Didn’t wash her hands or anything. She should have washed her hands after touching money or anything other food but especially after licking her fingers clean and eating. As someone who’s been in the food industry for 20 years there needs to be some serious retraining on the managers end. Another thing, clean the sauce holders where the garlic sauces and ranches used to go right where customers order. It’s disgusting and the first thing we see.
Atmosphere: 1
Food: 4
Service: 1
I had to give this place one star because I cant do zero stars! This location ilhas truly the WORST SERVICE! The lady up is not helpful at all, she sees a customer and turns around and goes to the back without acknowledging your presence! They NEVER have anything ready to go. It's FILTHY DIRTY. NOT FRIENDLY and I will not step foot in there again; I recommend NO ONE ELSE fo either@ JUST PLAIN GROSS!!!!
Restaurantji Recommends
The employees mad me and my friends feel very unwelcomed. It’s really unfortunate we come to this location often
Atmosphere: 1
Service: 1
Completely rude. No one greeted us. Workers ran to the back when we walked in, so they didn’t have to help, and yelled, “What time is it?” “What they see is what they get,” and there was nothing out other than a few pizzas that looked like they had been sitting there for hours. We came 20 minutes before closing, just wanted 2 pizzas and a pack of breadsticks. 6/13
Atmosphere: 1
Service: 1
The order was 10 minutes late and somehow still cold. The stuffed crust pizza wasn't stuffed and neither pizza was cut correctly. I'm kind of impressed at how bad this store is.
Atmosphere: 1
Food: 1
Service: 1
I have been here about 5, 6 various times this past year hoping to have a hot and ready pizza . Every single time I go they have none and usually say it will be 25 minutes wait. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
THERE WAS A COCKROACH IN MY PIZZA!!! AVOID THIS LOCATION AT ALL COST!
Atmosphere: 1
Food: 1
Service: 1
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