Makino Japanese Buffet

8217 Kingston Pike, Knoxville
(865) 560-8878

Recent Reviews

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Patrick Nalle

Service was unbelievably bad waitress was flat out rude. Truly worst service I've ever had at any restaurant.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Sushi Made to Order

Amya Shervington

Food is amazing the service is horrible the workers are very very rude and nonchalant and don’t communicate or even speak to you

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Steak and Shrimp Fried Rice

Dustin Szalapski

Walked in, nobody tried to help us! They just turned from what they whatever they were doing and stared at my wife and I! Never said a word, not" we'll be with you in a second " nothing. So we turned around and walked out. The place smelled funny and the buffet looked completely empty. Went to Yassins, always awesome there. Friendly staff and always delicious food!!!!

Atmosphere: 1

Service: 1

Shayne Hensel

Decent food, service is very hit or miss. Has gotten expensive

Atmosphere: 3

Food: 3

Service: 3

Hannah Simmons

The food was decent but the service definitely could have been better

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Sushi Made to Order

Melissa Stinnett

The food was good. My family really liked the sushi. It was gracious portions. Its also all you can eat. You order at your table and you do not go through a buffet line which I like. I will say if you order the salad with the ginger dressing, its a little stronger than expected. (Imo)

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: California Roll, Teriyaki Chicken

Nick Massengale

The food at Makino's Japanese Buffet was wonderful, with a wide variety of delicious options that lived up to expectations. However, the restaurant seemed a bit understaffed given how packed it was, which left the customer service feeling somewhat isolated. That said, when we were helped, the service was attentive and great. Overall, a good experience with room for improvement in staffing.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Sushi Made to Order, Coconut Shrimp

Vanessa Noblet

All you can eat and the food is good. It was $24+ drink and tip per person for dinner. The place is a bit run down but still good for a casual night out. They seamed a bit short staffed and said they were busy even though half of the tables were empty. They were working on togo orders so .... They had us check the items we wanted on a peice of paper. Then took it to the kitchen. When they brought our food they also set the papers back on the table looking like a two year old used it as a placement. Then if you want to order more you circle what you want and they take the papers back to the kitchen again. I feel like this is unsanitary. The food was good though....

Atmosphere: 3

Food: 5

Service: 3

Zemnok Ninja

The atmosphere wasn't great. But the food was amazing, even if you doubled the lunch price. Which is different from the dinner price. Same menu thou. Don't bring someone on a date here, but if you're looking for a good japanese style buffet this is it. The service was also a little slow (seemed under-staffed).

Dietary restrictions: We had someone that can't have any dairy products (anaphylactic shock and all). And they did amazing at making sure plates were separated.

Wheelchair accessibility: There were some stares to one of the seating areas. But the others were accessible. And had handicap parking.

Atmosphere: 3

Food: 5

Service: 4

Edward DuRose

Food and selection was very good. You get to choose what you want and they bring it to your table. All you can eat, but they ask you not to be wasteful. Great experience and will definitely be back.

Atmosphere: 4

Food: 4

Service: 4

Kelly Lee

I used to be a regular here, but after my last visit, I won’t be coming back. I went to celebrate my brother’s birthday and ordered a variety of sushi and sashimi. However, only the sushi was served. I noticed other tables receiving their sashimi orders correctly, so I asked the server about ours. Their response? We had ordered too much, and they couldn’t serve it.

What made this experience even more disappointing was the lack of communication—they never informed us about the issue until we asked. It felt unfair and unprofessional. Unfortunately, that was enough to ruin my experience, and I won’t be returning.

Carole K

Been going here for yeeeears! Unfortunately it seems they’ve devolved rather than improved. The food is alright, but it definitely lacks variety. (They’ve actually taken a lot of things off the menu.) This isn’t really a buffet either.. They give you a sheet, you tell the order what you want, and they bring it out to you.
Hibachi is okay though!

Sir Banks

Took my family to eat at this restaurant, waiter took my order and an hour later we are still waiting, at the same time other customers are receiving their orders and some came in after us. I asked the waiter what’s going on and she comes back telling me the kitchen did not have my order after I’d given her the order an hour prior. I ask for the bill, she brings me back the bill with an attempt to explain all my charges in a sarcastic tone which led me to tell her she will be not getting a tip! She than goes on to say she wasn’t expecting a tip as if I did not plan on giving her one. I’ve been to this restaurant multiple times in the past and I have never experienced such disrespect, unprofessional and rudeness! Never again

Service: 1

Inga K

All you can eat sushi and hibachi, was good, sushi isn't the best but hibachi steak and shrimp was yummy.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Steak and Shrimp Fried Rice, Steak

Cheryl Vokurka

It's advertised as a buffet, which I guess it is, but they have you order off a menu whatever you want. ( Almost like at an all-inclusive) They bring you a plate of whatever you order, not just a sample. They food was really good. They never had us go to an actual "buffet table " The waitress after figuring out that we hadn't been there b4 explained how
the menu worked. At the end of the meal after paying a small fee, we were giving a togo box for the leftovers ( which I felt would have been a big waste to throw out). The price was very reasonable for the quality and quantity of the food.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sushi Made to Order, Steak, Teriyaki Chicken

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