McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
206 Walker Springs Rd, Knoxville
(865) 531-9500

About McDonald's

McDonald's offers fast and efficient service, with a friendly team led by manager Jeri. The drive-thru is quick when she's around. The food is as expected, with great service and a kid-friendly atmosphere. Despite a rare grumpy employee, the overall experience is above average. Special mention to Shafone, who provided excellent customer service by quickly replacing cold fries without any attitude.

Although the restaurant is small and located inside a gas station, it tends to get dirty quickly as there are only a few tables, but the manager tries to keep up with cleaning between orders. They pay attention to special orders, which is appreciated. The food quality is typical for McDonald's, and staff are very patient and nice to deal with. However, inside service can be slow and unfriendly at times, with staff acting like customers are bothering them. Fries are often rubbery, burgers small and tasteless, and the inside lobby feels cold and lifeless, making it less appealing for kids. Parking for eating inside is limited in front of the restaurant. Overall, the drive-thru is good, but the inside experience varies.

Customers' Favorites

McDonald's Reviews

2.8
340 ratings
Restaurantji Rating
5
29%
4
12%
3
7%
2
8%
1
44%
Food
2.9
Atmosphere
2.9
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

How hard is it to take an order and then get it correct? Maybe if places would go back to being strict on their employees and discipline when they mess things up, things would be correct, also be more strict on the dress code, I seen a kid with ear buds in working the cash register, no wonder he couldn’t get the order right, he cant pay attention. It’s a place to work, not a place to play. Just went thru the walker springs McDonald’s and they completely got our whole order...read full review

Took forever to get my food and when I did get my food it was 10 minutes later before they gave me my orange juice and it was warm not cold… Won’t stop there anymore..

One of the worst McDonald’s I’ve ever worked at, and worst place I’ve ever eaten at too. I’ve worked for McDonald’s for 5 years and this was the most disappointing, disrespectful, disgusting place I’ve EVER worked at.

Read All Reviews(340)

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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