McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
206 Walker Springs Rd, Knoxville
(865) 531-9500
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Customers' Favorites
McDonald's Reviews
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Hours
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
McDonald's offers fast and efficient service, with a friendly team led by manager Jeri. The drive-thru is quick when she's around. The food is as expected, with great service and a kid-friendly atmosphere. Despite a rare grumpy employee, the overall experience is above average. Special mention to Shafone, who provided excellent customer service by quickly replacing cold fries without any attitude.
Although the restaurant is small and located inside a gas station, it tends to get dirty quickly as there are only a few tables, but the manager tries to keep up with cleaning between orders. They pay attention to special orders, which is appreciated. The food quality is typical for McDonald's, and staff are very patient and nice to deal with. However, inside service can be slow and unfriendly at times, with staff acting like customers are bothering them. Fries are often rubbery, burgers small and tasteless, and the inside lobby feels cold and lifeless, making it less appealing for kids. Parking for eating inside is limited in front of the restaurant. Overall, the drive-thru is good, but the inside experience varies.