McDonald's

322 N Cedar Bluff Rd, Knoxville
(865) 691-4556

Recent Reviews

kristin hodges

Ordered an iced caramel machiato & instead of iced it was hot. Not a big deal but that's the 3rd time in 2 weeks they have messed up my order.Vegetarian options: The only thing vegetarian are their salads.

Food: 3

Service: 3

Recommended dishes: Chicken Mcnuggets, Big Mac, Mcchicken, Hot Fudge Sundae, World Famous Fries, Quarter Pounder Hamburger

Ron Swanson

Had Hi-C and mcflurry machine still going an hour before close. The people on night shift were awesome, quick and easy service, good stuff made my night.

Atmosphere: 5

Food: 5

Service: 5

Monica Powell

Chicken nuggets hard and old

Food: 1

Service: 4

Jerry Mershon

The sandwich was lukewarm.

Atmosphere: 3

Food: 4

Service: 3

James

Came in yesterday and ordered four Mc doubles with no pickle and a Mc crispy with no Pickle add cheese. They made my food wrong. They had extra pickles on everything and I live 30 minutes away from this McDonald’s so I called them and spoke to a Mail employee on the phone I do not recall his name. He took down my name and what was wrong with my order and said I can come in anytime over the next few days and get it replaced completely free. Today I get off work and I drive 30 minutes out of my way after working a long day at work to come pick up my replacement meal and am told by the manager that they cannot replace my food and I’m basically SOL. Absolutely awful service obviously awful food because they cannot follow directions. It’s easier to put no pickles on a sandwich than to put extra pickles. I’m absolutely pissed and I will be reaching out to corporate as well

Atmosphere: 1

Food: 1

Service: 1

Nancy Caulpetzer

The drive thru area:*I waited in the order drive up area for about 8 minutes before a person took my order.*The person who took my payment was very courteous and quick.*I was asked to pull up and wait for my order.*I did that and waited for a good 10 minutes. I counted 8 vehicles that got their orders and pulled away.*I finally got my order. There was no," sorry for your wait, have a good day". There was nothing. I said Thank you, still no response.*I pulled away and went straight home. Did not know the order was incorrect until I pulled it out at home. ?*My order was supposed to be a double quarter pounder, small hamburger, (2) small fries and a small frozen coke.*We received a double cheeseburger, instead of the double quarter pounder. The rest of the order was there.* We were not happy, but ate what was there.*Very disappointed with this location, they are usually really good with everything.

Food: 2

Service: 2

Recommended dishes: Bacon Egg & Cheese Biscuit, Double Quarter Pounder with Cheese

Russell Bishop

McDonald's is a great cheap place to eat.But be prepared for lack of service and lack of supplies as of ice in the machine's ketchup straws etc.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Egg Mcmuffin

Paul Palumbo Jr

It's my go-to, all the other local locations are AWFUL!

Food: 4

Service: 5

Recommended dishes: Mcdouble, Mcchicken, Egg Mcmuffin

kate mass

They started charging extra for sauces and haven’t put them in the bag once since then.

Atmosphere: 1

Food: 1

Service: 1

Tonya Patterson

I'm lovin it!!?

Atmosphere: 5

Food: 5

Service: 5

Janice Elliott

Wanted the Shamrock shake that's being advertised on TV. They had a sign on their window for the shake, too. When we went inside, there was a sign saying they didn't have it. Ugh. We settled on a ice cream cone. We were disappointed. This was the second McDonald's we had tried to get the Shamrock shake, but to no avail.?

Cardell Duffield

I ordered my food through the app however I selected Table Service and entered my number. Apparently they put my order in the mobile to go station, and I only found this out after waiting 10 minutes and going to the front counter. Needless to see the worker I spoke to made it seem like it was my fault and didn't care at all and never apologized.

Atmosphere: 1

Food: 3

Service: 1

Christopher Jones

No working drink machines in the lobby everyone standing around and no one to take my money. Sorry store and an employee that can’t even find a table to bring the food. They should fire everyone and start over. At least the one down the road is half way decent.

Atmosphere: 2

Food: 2

Service: 1

jennifer novello

Worst drive through yet!! Slow..terrible food, food was obviously old and kept warm..annoying!

Atmosphere: 1

Food: 2

Service: 1

Dot Crowe

Nice place. I just went by for a drink. Fast service.

Service: 5

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