McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
322 Merchant Dr, Knoxville
(865) 687-2689
About McDonald's
Customers' Favorites
Supposed to Be a Quarter Pound Cheeseburger
Mccafé Caramel Iced Coffee
Mcflurry with Oreo Cookies
Bacon Egg & Cheese Biscuit
Quarter Pounder Hamburger
Crispy Chicken Sandwich
Double Cheeseburger
World Famous Fries
Chicken Mcnuggets
Hot Fudge Sundae
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's offers a mixed dining experience. While the food is standard for the franchise, some issues were noted. Orders were not always accurate, requiring multiple trips to the counter for missing items. The atmosphere was chaotic, with disorganization and a lack of attention to detail. On the positive side, service was fast and friendly, with correct orders being delivered promptly. The staff sometimes seemed short-staffed or indifferent, which affected the overall atmosphere and service quality. The restaurant was occasionally messy, with dirty tables and no napkin dispensers, and the bathrooms were locked with a remote code, which was seen as an inconvenience. Overall, McDonald's could benefit from better organization and customer service to enhance the dining experience.