O'Charley's Restaurant & Bar
8077 Kingston Pike, Knoxville
(865) 691-5885
Recent Reviews
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A great place to get some good food.
Mother's Day Lunch went great
Food was great service was the same
Over all experience was great! Waitress (long sandy blonde hair and real pretty blue eyes. Didnt see a name badge.) Was phenominal. Very sweet, super good manners, polite, right on time. Food was also good. Wasnt too busy so that was a plus.
Must have been a slow night but everything was great. Hot food hot cold food cold
Mediocre chain restaurant
In the 30 years I have been eating here I've never had a bad meal. The baked potatoes are fresh and they have the best salads ever. They have amazing steaks! I will keep going back.
By far the best Wendys I have ever been to. Friendly staff, quick service, and great food.
Paid $30 for a Louisiana Steak… Got a Salad.
I don’t normally leave reviews, but this one deserves it. I ordered a Louisiana Steak from here through Uber Eats — almost $30 for the steak alone. We waited over an hour for our food to show up… only for them to send me a salad. No steak. No explanation. Just a sad little salad sitting in a box where my $30 steak was supposed to be.
If you’re thinking about ordering from this place, just know you might spend steakhouse money and end up eating rabbit food. Absolutely ridiculous.
Our waiter today was excellent, so I left him a really nice tip. Food was good except for the battered shrimp has too much pepper/spice in the breading. Lettuce in the salad tasted old. Fish was excellent. Woman greeting people at the front door wasn't very pleasant. Seemed to be mad at the world for some reason.
The server, “Haley A,” was great. She was friendly and helpful. But as far as the food goes, we found at least 3 hairs in our meals. We were given 50% off my salad. We won’t be eating here again.
Restaurantji Recommends
Just. No.
Food was awful from the start.
Hard, cold and flavorless.
My husband and I have frequently visited this location, for years. Last night we had a date night and ordered a caramel pie to go. When we got home I opened this and found the smallest piece of pie ever, charged full price. Never felt so cheated by this restaurant.
We were in there on 3/5 and the restaurant was almost empty. When we were greeted by the host, he took us to a small section that was packed with children. We had asked to be seated away from the kids and expected to be treated like pariahs. Instead, we were pleasantly greeted by Shakida. Shakida not only smiled and was friendly, she was most attentive and treated us like family. Shakida is very hard working and deserves a shout out for her care and compassion for her customers. Thanks for making us want to come back to O'Charley's Ms. Shakida! We will definitely ask to be seated in your section the next time.
Food and service was great. Highly recommended.
A totally different experience this time compared to past visits. The person who seated us was so pleasant and kind. The food choices on the menu were so much better than before, service was more friendly and quick. Also thank you for keeping the blinds up so we could see the outside world. The blinds were always down anytime we had been there before and it made us feel like we were in a dungeon eating. Kudos to the management and all employees we interacted with.
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