A $6.99 Bacon, double cheese, smash burger. Not a smash burger. One mangled piece of bacon. 1/4 piece of lettuce. Dry as the Sahara. Prepared by an obviously high kid with nasty dreds. I'm not eating this garbage, but I knew there would be zero point in complaining. Fully staffed by teenagers who couldn't possibly care any less.
Atmosphere: 1
Food: 1
Service: 1
James Luster
Take a close look at this poorly made $9 dollar sandwhich. Absolutely pathetic and I can't believe a half slice of bacon, a few onions and a teaspoon of sauce. This is the kind of reason which motivates people to say they won't make the same mistake twice. I should not have gave in to my 8 year old whose food was equally disappointing. I hope things get better
Atmosphere: 3
Food: 1
Service: 3
Papa Bear
Gave me a strawberry drink meant for another car when I'm allergic to strawberry. Then they brought mine out and acted like it was no big deal to give me someone else's order
Atmosphere: 4
Food: 3
Service: 1
Amanda Roettger
I was having a few issues with the app and was just trying to ask a few questions and the lady was rude af to me the whole time. And when I was about to leave, she asked if I wanted to try again in one of the pull in lanes and I said no I'm just going to get food somewhere else. She was like "well you can't do it here" and I literally told her "No shit, I was obviously going to leave". This is abysmal. Customer service in fast food is garbage. Either pay your employees better or don't but I'm done. I rather eat gas station food at this point then deal with another rude af fast food worker. I work hard for the money I use at your establishments. Do better
Ashley Burkhart
The fact that I'm actually taking the time to do a review speaks volumes. Went through the drive thru around 10:30 last night with my two elderly parents that had been wanting Sonic for quiet some time now. I'm not sure of the man's name that was working the window because after being disrespected and left speechless he refused to tell me his name, get the manager, and kept shutting the window while I was in fact needing a complete refund as he also refused to give me my receipt. I understand people have bad days but there's no justification for just being rude and ugly and hurting people's feelings.
Atmosphere: 1
Food: 1
Service: 1
Ryan Tipton
Great team!
Atmosphere: 5
Food: 5
Service: 5
Tammy Lueders
I stopped to order 2 French fries, 2 corn dogs and sweet tea.
Had to wait 5 minutes at the order spot. Another 5 minutes wait at the window. I paid and —-she didn’t give back my coins.
I did not get my tea! I had to pay again for the tea. She tried to keep $5!
Atmosphere: 1
Food: 3
Service: 1
Tim Lowe
No one took our order, so we left
Service: 1
Amber Peterson
Rude employees on the speaker. Not everyone is familiar with your menu. Try being kind and respectful.
Atmosphere: 2
Food: 4
Service: 1
Makayla Tweed
We tried to order in the drive thru, whoever was on asked what we wanted and we asked for just a moment, very shortly we said we were ready and nobody responded. We sat for around 20 minutes before deciding to go to the drive in portion, we had pretty much the same experience before someone finally took the order. There was only three cars including ours in the drive thru line.
Love this place! They always get my order right and the ladies Candi and Alayna are always amazing! ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Mozzarella Sticks, Buffalo Chicken Dip Bites - Party Pack 20pc
Tracey Slusser
Food was great. Fries were hot hamburger was hot. Great service nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Samantha Redd
There was only a couple people there but my service and food was great ? Thankfully they did their job great even under pressure differently going back
Atmosphere: 5
Food: 5
Service: 5
Chelsea Conley
If you are drive thru only then you need to make that known for mobile orders.
Service: 1
Billy Helton
Have always loved drive ins. Went there for lunch with my sister, she got her favorite. I tried the new bacon, garlic burger. Delicious!!! The car hop was super nice. My sister and I took our time and really enjoyed it.
A $6.99 Bacon, double cheese, smash burger. Not a smash burger. One mangled piece of bacon. 1/4 piece of lettuce. Dry as the Sahara. Prepared by an obviously high kid with nasty dreds. I'm not eating this garbage, but I knew there would be zero point in complaining. Fully staffed by teenagers who couldn't possibly care any less.
Atmosphere: 1
Food: 1
Service: 1
Take a close look at this poorly made $9 dollar sandwhich. Absolutely pathetic and I can't believe a half slice of bacon, a few onions and a teaspoon of sauce. This is the kind of reason which motivates people to say they won't make the same mistake twice. I should not have gave in to my 8 year old whose food was equally disappointing. I hope things get better
Atmosphere: 3
Food: 1
Service: 3
Gave me a strawberry drink meant for another car when I'm allergic to strawberry. Then they brought mine out and acted like it was no big deal to give me someone else's order
Atmosphere: 4
Food: 3
Service: 1
I was having a few issues with the app and was just trying to ask a few questions and the lady was rude af to me the whole time. And when I was about to leave, she asked if I wanted to try again in one of the pull in lanes and I said no I'm just going to get food somewhere else. She was like "well you can't do it here" and I literally told her "No shit, I was obviously going to leave". This is abysmal. Customer service in fast food is garbage. Either pay your employees better or don't but I'm done. I rather eat gas station food at this point then deal with another rude af fast food worker. I work hard for the money I use at your establishments. Do better
The fact that I'm actually taking the time to do a review speaks volumes. Went through the drive thru around 10:30 last night with my two elderly parents that had been wanting Sonic for quiet some time now. I'm not sure of the man's name that was working the window because after being disrespected and left speechless he refused to tell me his name, get the manager, and kept shutting the window while I was in fact needing a complete refund as he also refused to give me my receipt. I understand people have bad days but there's no justification for just being rude and ugly and hurting people's feelings.
Atmosphere: 1
Food: 1
Service: 1
Great team!
Atmosphere: 5
Food: 5
Service: 5
I stopped to order 2 French fries, 2 corn dogs and sweet tea.
Had to wait 5 minutes at the order spot.
Another 5 minutes wait at the window.
I paid and —-she didn’t give back my
coins.
I did not get my tea!
I had to pay again for the tea.
She tried to keep $5!
Atmosphere: 1
Food: 3
Service: 1
No one took our order, so we left
Service: 1
Rude employees on the speaker. Not everyone is familiar with your menu. Try being kind and respectful.
Atmosphere: 2
Food: 4
Service: 1
We tried to order in the drive thru, whoever was on asked what we wanted and we asked for just a moment, very shortly we said we were ready and nobody responded. We sat for around 20 minutes before deciding to go to the drive in portion, we had pretty much the same experience before someone finally took the order. There was only three cars including ours in the drive thru line.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Love this place! They always get my order right and the ladies Candi and Alayna are always amazing! ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Fries, Mozzarella Sticks, Buffalo Chicken Dip Bites - Party Pack 20pc
Food was great. Fries were hot hamburger was hot. Great service nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
There was only a couple people there but my service and food was great ? Thankfully they did their job great even under pressure differently going back
Atmosphere: 5
Food: 5
Service: 5
If you are drive thru only then you need to make that known for mobile orders.
Service: 1
Have always loved drive ins. Went there for lunch with my sister, she got her favorite. I tried the new bacon, garlic burger. Delicious!!! The car hop was super nice. My sister and I took our time and really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
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