Starbucks

116 Merchant Dr, Knoxville
(865) 688-2891

Recent Reviews

Christopher Gangnier

They were nice but got our order wrong. We didn’t feel like going back in line to redo the order so we took what was given to us.

Service: 4

Robert Lodder

Fast service, reliable product, easy parking.

Atmosphere: 5

Food: 5

Service: 4

sharon matson

This location has gone downhill in the past year. 20 min in drive thru with only 2 cars in front is unacceptable. I understand if it is busy but lobby is empty.

Atmosphere: 1

Food: 1

Service: 1

Diane Ingle

Great establishment, especially given this area is not the greatest anymore.. Fresh food and drinks, friendly & knowledgeable Staff/Barista's but Starbucks could chill on their prices a bit! $8 for a drink that maybe costs $1.00 or less to make, is a little excessive to me. Also need to go back to a decent points system for "members".

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie, Quinoa

Candi Faircloth

they were helpful with helping me pick a drink.

Atmosphere: 4

Food: 4

Service: 4

Jazmine Ross

I came in about 8:45 and I ordered a vanilla Frappuccino with five pumps of vanilla and they asked me what size and I gave them the large because I wanted a large or vent or whatever it’s called and I got a small and they kept talking while I sat there in the drive-through for 20 minutes, waiting on a single drink And the peppermint taste like really really bad and I do not recommend going at night time because they just don’t care

Atmosphere: 5

Food: 2

Service: 1

Recommended dishes: Frapuchino

W C

Even when busy, the drive-thru moves fast. The employees at the window are always friendly and are the reason why I come to this location to get my caffeine fix. ?

Atmosphere: 5

Food: 5

Service: 5

Shannon Hall

Love me some Starbucks and their awesome staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato

Jim Bynum

Great coffee, great service!

Atmosphere: 5

Food: 5

Service: 5

Patrick Moss

I stopped here to walk the dog ? and get a latte. ☕️My drink was delicious. Thank you!! ???

Atmosphere: 5

Food: 5

Service: 5

Andrew Schmidt

The drive through had a line but it was moving at a decent rate. Coffee was ready by the time we reached the counter. The order was correct and delicious as expected. The staff seemed a bit overly friendly and pushed the tip harder than reasonable.

Atmosphere: 5

Food: 5

Service: 5

Dee Santorini

Great coffee. Food is okay, but not great.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème

Sandra Zamora

Always great expressos, great service.

Atmosphere: 5

Food: 5

Service: 5

Amanda Mcgill

I only get the breakfast sandwich and they were out today but the bacon egg and gouda was a worthy substitute. ?

Atmosphere: 5

Food: 5

Service: 5

Grace Morgan

Stacy really went above and beyond today! Great customer service ❤️???

Atmosphere: 5

Food: 5

Service: 5

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