Starbucks Coffee Company
$ • Coffee Shops
Hours:
Northshore & Pinnacle, 1938 Pinnacle Pointe Way, Knoxville
(865) 415-1443
About Starbucks
Customers' Favorites
Starbucks Reviews
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
Starbucks Coffee Company offers a variety of drinks and food in a setting with plenty of seating both inside and outside. Customers appreciate the friendly and attentive staff, especially at a location in West Knoxville, where service is quick and efficient, even during busy times. The staff are always polite and willing to go the extra mile, such as finding specific gift cards or preparing large orders promptly. The menu includes popular items like the Bacon Gouda and egg sandwich, and drinks like the iced white chocolate mocha with extra shot. However, some customers have noticed a decline in service quality and drink consistency at certain locations, with complaints about unfriendly baristas and drinks that do not meet expectations, such as peppermint hot chocolate with oat milk that tastes off. There are also concerns about extra charges for requested toppings like caramel drizzle, which are sometimes overlooked or not added. Despite these issues, many still find this Starbucks location to be convenient and friendly, making it a good spot to stop for coffee and snacks.