I don't usually write reviews, but I felt I had to share my experience at this Starbucks branch because it was disappointing and, honestly, frustrating.
My family and I ordered three drinks: a Strawberry Açaí with half lemonade and half water, a Caramel Frappuccino and a Vanilla Frappuccino. The first drink they gave us was completely wrong - instead of what I ordered, they gave me a Pink Drink, which contains milk mixed with lemonade. That is not only far from what I asked for, but it can be dangerous for people with stomach sensitivity or allergies. I tried a sip and immediately noticed that it was not the right one, so I went back to the counter and explained the error politely. The cashier was understanding and friendly, and ordered to remake the drink correctly. They handled that part well.
However, the rest of the visit was another story. One of the workers, a blonde woman, clearly showed annoyance every time we asked a question about the rest of our order. Although I was respectful and apologized several times for asking, she answered me with an unpleasant attitude and even rolled my eyes. At no time was I rude or demanding - I just wanted to make sure that the drinks we paid for were correct.
We also noticed that she and another employee were whispering to each other and laughing while looking at us sideways. It was uncomfortable and felt like a joke. And the worst thing was that, while we were still waiting for our only caramel Frappuccino, another family that arrived after us received three caramel Frappuccinos before us. At that point, it felt as if they were intentionally ignoring us.
We were not rude or made any fuss - we just wanted to enjoy our drinks quietly. This situation could have been handled with a little professionalism and respect, but it ended up being an uncomfortable and disappointing experience. It is sad to feel that you are being treated differently for no reason, especially when you are being educated from the beginning.
I hope that the management of this branch takes this seriously and pays attention to how they are treating their customers - especially certain employees. We all deserve to be treated with respect, regardless of age or origin.
Atmosphere: 1
Food: 1
Service: 1
Hailey McFall
The young lady who took my order was certainly not prepared for work today. She asked if I was using an app today and I told her I would like to scan my barcode. When I went to give her my phone she told me it was “too late”, even though she just asked. I told her I would like coconut milk in my refresher and I unfortunately didn’t try it until I got to my car. It’s lemonade. Then, to top it all off, I can her $15 for my $6 drink, she put the money in the drawer and told me my drink would be ready soon. I had to remind her that I should receive changer back. As a fellow teenager who is working in a service similar she should’ve known what she was doing from the get go but acted as though she’s never taken an order before.
Atmosphere: 1
Food: 1
Service: 1
Jan Chap
Cashier had very nice handwriting. :)
Atmosphere: 4
Food: 3
Service: 5
Odalis Rivera
Very disappointing experience. I visited this Starbucks today with my daughter, my niece, and my baby. From the beginning, there were several mistakes with our order. We received the wrong drinks multiple times, even after politely explaining how we wanted them. The staff seemed annoyed when we pointed out the issues. Although they didn’t say anything directly, they laughed among themselves, ignored us, and served other people before finishing our order. We waited over 20 minutes just for one coffee.
The whole situation made me feel uncomfortable, like I couldn’t even express my frustration fully. As a paying customer, I deserve to be treated with the same respect as anyone else. I hope management takes this seriously and works on improving how customers are treated at this location.
Bruce Turk
Starbucks located inside Target, haven't been to impressed with the cleanliness in the past but is really clean now and looks great. Really nice staff who made us a very good Iced White chocolate mocha with extra shot and Bacon Gouda Egg sandwich. Grandaughter along this time, she really liked her Summer Skies drink and grilled cheese sandwich.
Atmosphere: 5
Food: 5
Service: 5
chris snyder
It's fine for a Starbucks inside of a Target. The lines are always long. There's not much seating the tables are dirty put the drinks are good. It's not the Starbucks fault or Target's fault. This is an area that needs another brick and mortar Starbucks to handle local demand.
Atmosphere: 2
Food: 4
Service: 4
Sydney Watts
They don't accept mobile orders. I wish they opened up earlier but Target doesn't open up until 8 am these days.
Atmosphere: 3
Food: 3
Service: 3
Eric “Buck” Buckner
I'm a little biased being a former employee who does miss working there as it was a fun good job. What can I say? Love me some Starbucks even as Dutch Brothers has become the one I frequent more
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: White Chocolate
amanda davis
Very rude blonde cashier...my drink was made incorrectly the evening before (was picked up with a drive up )Once I tasted it tasted like a cleaning solution could be in it.Called several times to report (no answer) so i took receipt and untouched drink next morning (which is today)she was smart saying she couldn't remake or do a refund since it was evening before...as a daily customer I know how the drinks taste lol....but any who ...the real MVP was the guy making the drinks? he had overheard and said absolutely I will remake cause yesterday was crazy in the store so it was probably made incorrectly..TIS THE SEASON ?Thank you to the unknown man who remade ?your kindness was much appreciated ?
Sherry Clay
They have a really great team working at this location right now. They are very helpful. Heidi is very good at knowing exactly what you want. You can tell she is a great leader.
Only stopped for the wife, nice people and she liked the coffee.
Benny Evans
I go to Starbucks twice a week for one thing only:Venti (large) Mocha Cookie Crumble with an extra shot, loaded with calories and a little bit expensive, but so delicious. I live within a mile of two Starbucks so they are on my way to anywhere I’m going.
I don't usually write reviews, but I felt I had to share my experience at this Starbucks branch because it was disappointing and, honestly, frustrating.
My family and I ordered three drinks: a Strawberry Açaí with half lemonade and half water, a Caramel Frappuccino and a Vanilla Frappuccino. The first drink they gave us was completely wrong - instead of what I ordered, they gave me a Pink Drink, which contains milk mixed with lemonade. That is not only far from what I asked for, but it can be dangerous for people with stomach sensitivity or allergies. I tried a sip and immediately noticed that it was not the right one, so I went back to the counter and explained the error politely. The cashier was understanding and friendly, and ordered to remake the drink correctly. They handled that part well.
However, the rest of the visit was another story. One of the workers, a blonde woman, clearly showed annoyance every time we asked a question about the rest of our order. Although I was respectful and apologized several times for asking, she answered me with an unpleasant attitude and even rolled my eyes. At no time was I rude or demanding - I just wanted to make sure that the drinks we paid for were correct.
We also noticed that she and another employee were whispering to each other and laughing while looking at us sideways. It was uncomfortable and felt like a joke. And the worst thing was that, while we were still waiting for our only caramel Frappuccino, another family that arrived after us received three caramel Frappuccinos before us. At that point, it felt as if they were intentionally ignoring us.
We were not rude or made any fuss - we just wanted to enjoy our drinks quietly. This situation could have been handled with a little professionalism and respect, but it ended up being an uncomfortable and disappointing experience. It is sad to feel that you are being treated differently for no reason, especially when you are being educated from the beginning.
I hope that the management of this branch takes this seriously and pays attention to how they are treating their customers - especially certain employees. We all deserve to be treated with respect, regardless of age or origin.
Atmosphere: 1
Food: 1
Service: 1
The young lady who took my order was certainly not prepared for work today. She asked if I was using an app today and I told her I would like to scan my barcode. When I went to give her my phone she told me it was “too late”, even though she just asked. I told her I would like coconut milk in my refresher and I unfortunately didn’t try it until I got to my car. It’s lemonade. Then, to top it all off, I can her $15 for my $6 drink, she put the money in the drawer and told me my drink would be ready soon. I had to remind her that I should receive changer back. As a fellow teenager who is working in a service similar she should’ve known what she was doing from the get go but acted as though she’s never taken an order before.
Atmosphere: 1
Food: 1
Service: 1
Cashier had very nice handwriting. :)
Atmosphere: 4
Food: 3
Service: 5
Very disappointing experience.
I visited this Starbucks today with my daughter, my niece, and my baby. From the beginning, there were several mistakes with our order. We received the wrong drinks multiple times, even after politely explaining how we wanted them. The staff seemed annoyed when we pointed out the issues. Although they didn’t say anything directly, they laughed among themselves, ignored us, and served other people before finishing our order. We waited over 20 minutes just for one coffee.
The whole situation made me feel uncomfortable, like I couldn’t even express my frustration fully. As a paying customer, I deserve to be treated with the same respect as anyone else. I hope management takes this seriously and works on improving how customers are treated at this location.
Starbucks located inside Target, haven't been to impressed with the cleanliness in the past but is really clean now and looks great. Really nice staff who made us a very good Iced White chocolate mocha with extra shot and Bacon Gouda Egg sandwich. Grandaughter along this time, she really liked her Summer Skies drink and grilled cheese sandwich.
Atmosphere: 5
Food: 5
Service: 5
It's fine for a Starbucks inside of a Target. The lines are always long. There's not much seating the tables are dirty put the drinks are good. It's not the Starbucks fault or Target's fault. This is an area that needs another brick and mortar Starbucks to handle local demand.
Atmosphere: 2
Food: 4
Service: 4
They don't accept mobile orders. I wish they opened up earlier but Target doesn't open up until 8 am these days.
Atmosphere: 3
Food: 3
Service: 3
I'm a little biased being a former employee who does miss working there as it was a fun good job. What can I say? Love me some Starbucks even as Dutch Brothers has become the one I frequent more
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: White Chocolate
Very rude blonde cashier...my drink was made incorrectly the evening before (was picked up with a drive up )Once I tasted it tasted like a cleaning solution could be in it.Called several times to report (no answer) so i took receipt and untouched drink next morning (which is today)she was smart saying she couldn't remake or do a refund since it was evening before...as a daily customer I know how the drinks taste lol....but any who ...the real MVP was the guy making the drinks? he had overheard and said absolutely I will remake cause yesterday was crazy in the store so it was probably made incorrectly..TIS THE SEASON ?Thank you to the unknown man who remade ?your kindness was much appreciated ?
They have a really great team working at this location right now. They are very helpful. Heidi is very good at knowing exactly what you want. You can tell she is a great leader.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Never again
Atmosphere: 1
Food: 1
Service: 1
I love a good cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Only stopped for the wife, nice people and she liked the coffee.
I go to Starbucks twice a week for one thing only:Venti (large) Mocha Cookie Crumble with an extra shot, loaded with calories and a little bit expensive, but so delicious. I live within a mile of two Starbucks so they are on my way to anywhere I’m going.
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