Steak 'n Shake

310 Wild Geese Rd, Knoxville
(865) 675-2551

Recent Reviews

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Kimberlee Berry

Hair nets, hair nets, HAIR NETS PEOPLE!!! Guy in the back had a full beard and long hair, no hair or beard net. I got a hair on my food! It was quickly fixed but disgusted me, and I will more than likely never return.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: French Fries, Frisco Melt, Frisco Sauce

donavan berry

Guy in back has a full beard and ponytail with no hair net or beard not. A hair got in my wife’s food and it ruined my appetite. Another employee was snacking on the food without washing their hands. They no longer serve you like they used to. Complete turn around to what steak and shake once was. I will no longer go to this place because it now disgust me.

Atmosphere: 1

Food: 3

Service: 3

Julee Lester

I was extremely offended and hurt today. I was in the drive thru trying to place an order, there was a communication issue between me and the young lady on the speaker. After a while, she clearly began to get frustrated taking my order, and proceeded to tell another one of her coworkers, “I can’t understand THESE PEOPLE for the life of me”. As an African American Women that is extremely derogatory and hurtful. She could’ve expressed her frustration in a way where it was not offensive. I literally loss my appetite. Please train your employees on proper etiquette and how to respect everyone. Thank you ??

Nathan Limburg

Great food and service at this location! ? ?

Atmosphere: 5

Food: 5

Service: 5

Kim Thompson

What a wonderful group of employees. I would recommend coming to this steak and shake. The people here are honest and trustworthy. I left my purse on the table and did not realize it for over 2 hrs. I was unable to go back at the time so I called. They not only found my purse but secured it for me till I could go back the next day and get it. Everything was still there. I would recommend Farragut steak n shake for a quick meal and great staff!!! Thank you so much!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Burger, Hamburger, Double Cheeseburger with Fries 4 44 Deals, Frisco Melt, Cheese Fries

Eric Blankenbeckler

Good burgers

Atmosphere: 4

Food: 4

Service: 5

Aubrey White

Vegetarian options: The grilled cheese is divine

Dietary restrictions: Obsessed with the grilled cheese

Food: 5

Recommended dishes: French Fries, Nutella, Oreo Mint Milkshake

Josh Meraz

First time eating here so didn't know what to expect... I must say the burgers were pretty tasty... But the kicker for me was the Chocolate Shake!!! Best shake I've had in a long time, I highly recommend having one

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger with Fries 4 44 Deals

joe selby

Normal S&S food is not special.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Hamburger

randy schaad

food was ok nothing spectacular i expected a bigger fatter hamburger and the fries arent worth your time the shake was ok. The girl that took my order was the nicest person I ever dealt with at any fast food restaurant..

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: French Fries, Hamburger

Nicole Monger

Excellent dinner and dessert place. Classic burgers and an atmosphere that takes me back to my childhood because I've always loved this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Hamburger

jackburtonHERO

This place sucks why are you still in business. When into get food about an hour befor they closed and they where to busy cleaning to take my order. Water around for about 10 minutes then left.

Atmosphere: 1

Food: 1

Service: 1

Sheyenne Lambeth

We got here and the lady at the widow was laughing the whole time she was taking are order. Then we got to the window and gave us 1/4 of are food. When we asked her about are extra stuff she kinda got an attitude with us and we had to buy it again even though we already paid.

Lonely Hearts

Garlic burger yess every time

Atmosphere: 5

Food: 5

Service: 5

Daniel Garcia

I have never been to a restaurant in my life where the employee, in this case a lady, who would use unprofessional language and show little interest in her work. I was asked if i wanted to dine in or to go, I told that the order was for dine in. I proceeded to place my order, I was told to shut up and then was proceeded to ask for a 2nd time if it was for dine in or to go. This franchise has been going down since shifting from waiters attending tables to ordering at the front. Place is in bad shape, booths in dire need of repair and replacing.

Atmosphere: 1

Food: 1

Service: 1

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