I’ve been an employee for subway for months now, working shifts alone and showing the out most respect to customers. I was let go for leaving the store early, then the district text me saying I was being put in the system for theft.. she gave no proof, until I found out the manager and her daughter lied and said I took their tip money, I have proof and witnesses and trying to get ahold of someone, because as usual it’s unprofessional between the manager and district. A lot of discrimination against certain employees it’s okay for the daughter to take food, tips, etc, but if another employee does it they get in trouble.
Atmosphere: 1
Food: 1
Service: 1
Amanda Dub
Terrible service. Made me sit and wait to make my sandwich, didn't even have the bread that I requested. Horrible
Atmosphere: 1
Food: 1
Service: 1
Henry Southworth
Great food (as always), but the staff was really nice as well! All the tables were clean and the restrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cecina, Sweet Onion Chicken Teriyaki, Cookies, Wrap Platter, Turkey and Ham Sandwich Platter Large, Veggie Patty, Tuna, Spicy Italian Melt Footlong Melt, Italian B M T Melt Footlong Melt, Chicken & Bacon Ranch Footlong Regular Sub, Salads, Monster Submarine Sandwich, Baked Lay's Chips, Pizza, Subway Club Sandwich, Spicy Italian Footlong Pro Double Protein, Grilled Chicken, Roast Beef, Sweet Onion Chicken Teriyaki Footlong Pro Double Protein, Steak & Cheese Melt Footlong Melt
Ivan Gutierrez
Very delicious ?
Atmosphere: 5
Food: 5
Service: 5
Trey Edwards
They never answer the phones I been calling for the past week trying to see where my w2 will be going and haven’t got a answer yet call at least 10 times a day
justice williams
1/8/24 7:30 I never leave reviews, but I went in and these two ladies were so sweet and welcoming and they had very good energy in the place! Probably the best experience I’ve ever had in any food place!
Atmosphere: 5
Food: 5
Service: 5
Steve
12-17-23 I almost made the decision to not eat here. The woman was very rude was telling another customer in front of us that she was by herself and that they(us and the other customers) could wait they'll get over it. I'd like the owner to please respond to this
Atmosphere: 1
Food: 5
Service: 1
Peanut
I don't usually review but since I can speak about the Knoxville, TN location and the Phila, Penn location, I need to speak about my experiences with both. I'm a avid subway hoagie eater. I can't say for sure but it also seems that the Knoxville location does not want people to see what is being put on there sandwiches at the first station. There is a hood blocking so you can't see if you are getting the right amount of tuna or meatballs on your bread. Once it gets to the second person, then you see that there is barely anything on your bread. Subway store #1552-0 3121 N. Broadway, that is where I was today. I also have been to the location inside a store called Weigel's 1325 N. Cherry St. I said never again until I go back to Philly, but a relative ask me to go to one. I said is this store different? I told her of my horror from the 1325 N. Cherry St location. I wentto the Broadway location and it was the same thing. I even told them to keep the meatball sandwich because I am so sure there was only sauce on the bread. I saw no meatballs and I did say something to the people working who were making the sandwiches. I left the meat sauce sandwich behind and then took a look at the "Tuna" sandwich. There was barely any tuna on the bread. The bread was so much than the tuna, it's all you saw was bread. I said something to them and they said, " it's four scoops"! I handed the bag back to them to take a look and see, you could barely see any tuna on the sandwich at all. I'm for sure that I will never eat at the subway in Knoxville Tennessee. I've now had two visits to the restaurant it's intentional, do not put anything if you can get away with it on the bread. I remember when subway got started and the sandwiches were so delicious and packed with toppings. In Philly, I get a lot of subway sandwiches and they are so overflowing with toppings, I can make a second sandwich out of it. I can't say anything bad about the subway on 9th and Chestnut. The people are nice, and make a very good sandwich. I've had sandwiches from other locations and they are also good. Subway in Knoxville, good luck if you are here for what ever horrible reason but stay as far away from these locations unless you just want to bite into bread! I also saw a lady cough, the other was constantly rubbing the sweat off her head. These were the ones making the sandwiches. I tried to upload a picture but it's given me an error message. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
Cameron Webb
consistently understaffed and workers always
Service: 1
Nick Dopher
Hate being rushed especially if there’s no line and I’m literally the only one in there.
Took the food to go! Both my sister and l had the roast chicken sandwich ( 6" ) they were out of mayo and bacon they heated up the sandwich which was fine but the lettuce they put on it looked old and wilted had to take it off! My daughter ordered a foot long roast beef sandwich with lettuce and tomato and pickles and of course they were out of mayo which o.k no problem but the tomatoes looked nasty and so was the lettuce she went and took that off but then she noticed the roast beef was green she had to throw the whole sandwich away ! My sister and l are the chicken sandwich and an hr later we both got sick to our stomachs and we both threw up out meals ! I will never again go to that subway store again now l know why the place was empty only 2 customers there ! I should have turned and walked out when l noticed there was no customers .!
Atmosphere: 1
Food: 1
Service: 1
David Butler
Literally the worse subway I've ever been to. Asked to have my meat and cheese heated and not the bread they told me no after complaining she did it and was completely rude. Literally shouldn't have to ask someone to do their job if they don't like where they work they should go work somewhere
Atmosphere: 1
Food: 5
Service: 1
J T
Cancel orders without any reason then never answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Johnny Holt
I'd go to the next closest subway. If I'm being
Atmosphere: 3
Food: 3
Service: 1
VoidsWrld
The new management is amazing. She is super nice and made sure my food was superb. I will definitely be going back.
I’ve been an employee for subway for months now, working shifts alone and showing the out most respect to customers. I was let go for leaving the store early, then the district text me saying I was being put in the system for theft.. she gave no proof, until I found out the manager and her daughter lied and said I took their tip money, I have proof and witnesses and trying to get ahold of someone, because as usual it’s unprofessional between the manager and district. A lot of discrimination against certain employees it’s okay for the daughter to take food, tips, etc, but if another employee does it they get in trouble.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Made me sit and wait to make my sandwich, didn't even have the bread that I requested. Horrible
Atmosphere: 1
Food: 1
Service: 1
Great food (as always), but the staff was really nice as well! All the tables were clean and the restrooms were very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cecina, Sweet Onion Chicken Teriyaki, Cookies, Wrap Platter, Turkey and Ham Sandwich Platter Large, Veggie Patty, Tuna, Spicy Italian Melt Footlong Melt, Italian B M T Melt Footlong Melt, Chicken & Bacon Ranch Footlong Regular Sub, Salads, Monster Submarine Sandwich, Baked Lay's Chips, Pizza, Subway Club Sandwich, Spicy Italian Footlong Pro Double Protein, Grilled Chicken, Roast Beef, Sweet Onion Chicken Teriyaki Footlong Pro Double Protein, Steak & Cheese Melt Footlong Melt
Very delicious ?
Atmosphere: 5
Food: 5
Service: 5
They never answer the phones I been calling for the past week trying to see where my w2 will be going and haven’t got a answer yet call at least 10 times a day
1/8/24 7:30 I never leave reviews, but I went in and these two ladies were so sweet and welcoming and they had very good energy in the place! Probably the best experience I’ve ever had in any food place!
Atmosphere: 5
Food: 5
Service: 5
12-17-23 I almost made the decision to not eat here. The woman was very rude was telling another customer in front of us that she was by herself and that they(us and the other customers) could wait they'll get over it. I'd like the owner to please respond to this
Atmosphere: 1
Food: 5
Service: 1
I don't usually review but since I can speak about the Knoxville, TN location and the Phila, Penn location, I need to speak about my experiences with both. I'm a avid subway hoagie eater. I can't say for sure but it also seems that the Knoxville location does not want people to see what is being put on there sandwiches at the first station. There is a hood blocking so you can't see if you are getting the right amount of tuna or meatballs on your bread. Once it gets to the second person, then you see that there is barely anything on your bread. Subway store #1552-0 3121 N. Broadway, that is where I was today. I also have been to the location inside a store called Weigel's 1325 N. Cherry St. I said never again until I go back to Philly, but a relative ask me to go to one. I said is this store different? I told her of my horror from the 1325 N. Cherry St location. I wentto the Broadway location and it was the same thing. I even told them to keep the meatball sandwich because I am so sure there was only sauce on the bread. I saw no meatballs and I did say something to the people working who were making the sandwiches. I left the meat sauce sandwich behind and then took a look at the "Tuna" sandwich. There was barely any tuna on the bread. The bread was so much than the tuna, it's all you saw was bread. I said something to them and they said, " it's four scoops"! I handed the bag back to them to take a look and see, you could barely see any tuna on the sandwich at all. I'm for sure that I will never eat at the subway in Knoxville Tennessee. I've now had two visits to the restaurant it's intentional, do not put anything if you can get away with it on the bread. I remember when subway got started and the sandwiches were so delicious and packed with toppings. In Philly, I get a lot of subway sandwiches and they are so overflowing with toppings, I can make a second sandwich out of it. I can't say anything bad about the subway on 9th and Chestnut. The people are nice, and make a very good sandwich. I've had sandwiches from other locations and they are also good. Subway in Knoxville, good luck if you are here for what ever horrible reason but stay as far away from these locations unless you just want to bite into bread! I also saw a lady cough, the other was constantly rubbing the sweat off her head. These were the ones making the sandwiches. I tried to upload a picture but it's given me an error message. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tuna
consistently understaffed and workers always
Service: 1
Hate being rushed especially if there’s no line and I’m literally the only one in there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Took the food to go! Both my sister and l had the roast chicken sandwich ( 6" ) they were out of mayo and bacon they heated up the sandwich which was fine but the lettuce they put on it looked old and wilted had to take it off! My daughter ordered a foot long roast beef sandwich with lettuce and tomato and pickles and of course they were out of mayo which o.k no problem but the tomatoes looked nasty and so was the lettuce she went and took that off but then she noticed the roast beef was green she had to throw the whole sandwich away ! My sister and l are the chicken sandwich and an hr later we both got sick to our stomachs and we both threw up out meals ! I will never again go to that subway store again now l know why the place was empty only 2 customers there ! I should have turned and walked out when l noticed there was no customers .!
Atmosphere: 1
Food: 1
Service: 1
Literally the worse subway I've ever been to. Asked to have my meat and cheese heated and not the bread they told me no after complaining she did it and was completely rude. Literally shouldn't have to ask someone to do their job if they don't like where they work they should go work somewhere
Atmosphere: 1
Food: 5
Service: 1
Cancel orders without any reason then never answer the phone.
Atmosphere: 1
Food: 1
Service: 1
I'd go to the next closest subway. If I'm being
Atmosphere: 3
Food: 3
Service: 1
The new management is amazing. She is super nice and made sure my food was superb. I will definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club Sandwich