Service is poor, produce is frozen and old. It’s just not the same quality or service as before.Vegetarian options: Limited and poor quality
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wrap
Jerry Ellis
This was the worst Subway experience I've had the displeasure of enduring. The meat was sliced paper thin. My sandwiches were mostly bread and condiments and toppings. They were out of some of the toppings I wanted. The tomatoes looked like they were sliced by someone who wasn't even trying. Looks aren't everything. They didn't even taste good. Also, the service was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Never Alone
7:00 pm 12/06/23...great sub and very friendly young lady doing all the work. Thanks for your hospitality. Good
Atmosphere: 5
Food: 5
Service: 5
Caitlyn Summers
The cashier’s attitude started off so horrible and ended even more horrible. I didn’t even finish ordering my food because she couldn’t even explain to me what a sauce was y’all have for a sandwich. she started of with an attitude as soon as we was ordering I let that go & then she just kept on with it. People don’t want to spend money when they are being treated rude bye someone that has 0 customer service experience. This was around 6 pm tonight she should really work on her attitude towards customers. If you’re not happy with what you do don’t do it.
Atmosphere: 1
Food: 1
Service: 1
Amy Sprague
This subway is the absolutely the WORST I have ever been in. 2 online orders and it blew their minds. All of the sandwiches made the same but 2 of the four had NOT A SINGLE slice of meat on them. When asked why the girl shrugged her shouldes and said I didn't feel like making them. When I asked for her manager she stated that's not your business. First of all it is my business it is my money wasted because you didn't feel like doing your job. She was more worried about talking to her coworker about doing drugs. I finally got a name from her for a manager. We will see come Wednesday if she lied. I will not let this go as she decoeded to scream in my face . What she doesnt know is my husband had her photo and a video for her manager
Atmosphere: 1
Food: 1
Service: 1
TeE Dunaway
This is one of the cleanest subways in south Knox. They are a bit under staffed but seems to be the normal thing these days everywhere. Each worker ,works their bottoms off . I think if the company would keep the stores equipment updated more ..it'd prob help and if the company it's self would hire people and send them to stores that's only got 2 or 3 workers that'd help also . I love the flavor of the new meat they have,everything seems stocked well everytime im there. Those workers get the job done even tho I've seem them treated very poorly by customers. It's like some customers seem to.forget these are people.also, so I try to keep that in my mind when im anywhere. These same 2 woman. Are ALWAYS here no matter the time of day . So just be understanding when going In places these days after covid ...besides its not a Ruth Chris steak house its SUBWAY people ..lolVegetarian options: They've got alot of veggies on barKid-friendliness: The subway pizza is amazing kids love it and the Lil sandwiches opps for them are greatParking: The store is inside walmart so there plenty of parking ,just a little walk to get inside the storeWheelchair accessibility: Very wheelchair friendly
Each franchise is different and the one on Boyd's creek, near me is not the best. Tried it several times and the food wasn't terrible but looked behind the counter and it wasn't as clean as I would expect any food service to be. I'm suggesting to the people in charge that keeping the area clean is a must.
CrazyIrishman SmallEngines
Not a bad place. Food was good, employees seemed nice.
Atmosphere: 4
Food: 4
Service: 4
DK Carter
I had a terrible experience at this store. The store is very dirty. When looking down into the food behind the glass you can see this food unit hasn't been cleaned in months. Old crumbs and meats are packed into crevices as well as under the counter. This should have been broken down and cleaned daily. The staff clearly didn't want to be too there today. An older gentleman took our order while a heavy set female leaned on the register there was a line of about 4-5 customers waiting. Some of the veggies were wilted and stale. I don't know if this is an individual owner or corporately owned but I can't imagine this store will be operating much longer . There are very few restaurants on the Southside it would be sad to see another one close
Atmosphere: 1
Food: 3
Service: 1
Aaron Wheeler
Excellent food, but this location has a habit of being grossly understaffed, to the point that they have to close just to give the one worker a break. Hire more staff and please pay them a living wage!!!
Atmosphere: 1
Food: 4
Service: 1
Marlathea
Employee wearing a shirt that says”Breaking News, Nobody cares”, then burns both sandwiches, and drowns one sandwich in chipotle sauce. Overall, just trash.
New management is amazing. Great customer
Atmosphere: 5
Food: 5
Service: 5
Service is poor, produce is frozen and old. It’s just not the same quality or service as before.Vegetarian options: Limited and poor quality
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Wrap
This was the worst Subway experience I've had the displeasure of enduring. The meat was sliced paper thin. My sandwiches were mostly bread and condiments and toppings. They were out of some of the toppings I wanted. The tomatoes looked like they were sliced by someone who wasn't even trying. Looks aren't everything. They didn't even taste good. Also, the service was disappointing.
Atmosphere: 1
Food: 1
Service: 1
7:00 pm 12/06/23...great sub and very friendly young lady doing all the work. Thanks for your hospitality. Good
Atmosphere: 5
Food: 5
Service: 5
The cashier’s attitude started off so horrible and ended even more horrible. I didn’t even finish ordering my food because she couldn’t even explain to me what a sauce was y’all have for a sandwich. she started of with an attitude as soon as we was ordering I let that go & then she just kept on with it. People don’t want to spend money when they are being treated rude bye someone that has 0 customer service experience. This was around 6 pm tonight she should really work on her attitude towards customers. If you’re not happy with what you do don’t do it.
Atmosphere: 1
Food: 1
Service: 1
This subway is the absolutely the WORST I have ever been in. 2 online orders and it blew their minds. All of the sandwiches made the same but 2 of the four had NOT A SINGLE slice of meat on them. When asked why the girl shrugged her shouldes and said I didn't feel like making them. When I asked for her manager she stated that's not your business. First of all it is my business it is my money wasted because you didn't feel like doing your job. She was more worried about talking to her coworker about doing drugs. I finally got a name from her for a manager. We will see come Wednesday if she lied. I will not let this go as she decoeded to scream in my face . What she doesnt know is my husband had her photo and a video for her manager
Atmosphere: 1
Food: 1
Service: 1
This is one of the cleanest subways in south Knox. They are a bit under staffed but seems to be the normal thing these days everywhere. Each worker ,works their bottoms off . I think if the company would keep the stores equipment updated more ..it'd prob help and if the company it's self would hire people and send them to stores that's only got 2 or 3 workers that'd help also . I love the flavor of the new meat they have,everything seems stocked well everytime im there. Those workers get the job done even tho I've seem them treated very poorly by customers. It's like some customers seem to.forget these are people.also, so I try to keep that in my mind when im anywhere. These same 2 woman. Are ALWAYS here no matter the time of day . So just be understanding when going In places these days after covid ...besides its not a Ruth Chris steak house its SUBWAY people ..lolVegetarian options: They've got alot of veggies on barKid-friendliness: The subway pizza is amazing kids love it and the Lil sandwiches opps for them are greatParking: The store is inside walmart so there plenty of parking ,just a little walk to get inside the storeWheelchair accessibility: Very wheelchair friendly
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sunchips Harvest Cheddar, Cookies, Teriyaki Blitz, Raspberry Cheesecake, Steak
Waited 10 minutes for anyone to show up so i can order but no one was there! Even when it’s open!
Waited 10 minutes for anyone to show up so i can order but no one was there! Even when it’s open!
The guy taking my order was not happy and did not ask If I wanted anything else after he took my pizza out of the oven.
Restaurantji Recommends
Each franchise is different and the one on Boyd's creek, near me is not the best. Tried it several times and the food wasn't terrible but looked behind the counter and it wasn't as clean as I would expect any food service to be. I'm suggesting to the people in charge that keeping the area clean is a must.
Not a bad place. Food was good, employees seemed nice.
Atmosphere: 4
Food: 4
Service: 4
I had a terrible experience at this store. The store is very dirty. When looking down into the food behind the glass you can see this food unit hasn't been cleaned in months. Old crumbs and meats are packed into crevices as well as under the counter. This should have been broken down and cleaned daily. The staff clearly didn't want to be too there today. An older gentleman took our order while a heavy set female leaned on the register there was a line of about 4-5 customers waiting. Some of the veggies were wilted and stale. I don't know if this is an individual owner or corporately owned but I can't imagine this store will be operating much longer . There are very few restaurants on the Southside it would be sad to see another one close
Atmosphere: 1
Food: 3
Service: 1
Excellent food, but this location has a habit of being grossly understaffed, to the point that they have to close just to give the one worker a break. Hire more staff and please pay them a living wage!!!
Atmosphere: 1
Food: 4
Service: 1
Employee wearing a shirt that says”Breaking News, Nobody cares”, then burns both sandwiches, and drowns one sandwich in chipotle sauce. Overall, just trash.