Walked in and order sub with honey oat bread... they are out at 2:15 on a Saturday afternoon.
Planned to have a combo with tea to drink( I don't drink sodas). Tea isn't even made.... not we ran out of tea... the tea containers are sitting there looking like they were never assembled today.
Very skimpy on the topping! Sandwich was not wrapped well. When I looked into the bag I could see the partially unwrapped sandwich.
I understand being out of something or not making fresh tea at the end of the day, but this seems to be the consistent way this Subway operates and doesn't usually have the friendliest staff.
I feel like you can do better Subway.
Atmosphere: 2
Food: 2
Service: 2
Leesa Katherine
The girl that was working was in a terrible mood. She was extremely rude to the customer ahead of me.
She was stingy with the toppings so I had to ask for the full amount instead of the little sprinkle that she put on there.
Atmosphere: 2
Food: 4
Service: 1
Daytona Hall
I called about a job a the girl that answered was being very rude on the phone is that how you talk to your customer to
Melissa Chapman
Food was fresh
Atmosphere: 4
Food: 4
Service: 5
Becky Lemaster Weller
Great service.
Atmosphere: 4
Food: 5
Service: 5
Josh Casey
Ordered here several times as it’s the closest to my house. They consistently never answer the phone and never update the app as to when your sandwich is ready. What’s the point of having a process tracker if the store doesn’t use
Atmosphere: 3
Food: 4
Service: 1
Avril Shadows
This is not to point a finger at employees who are working at this store, anytime I have been at this location they’re trying with what they have. However I do want point out that having one person running the store during lunch rush is a disservice for not only customers but specifically the employees. Today, there was one person in the entire store. She was slammed with sandwiches and she was working really hard to get the orders done. She was the only person I saw working at this location, and it was clear she was overwhelmed with amount of order coming from online plus the amount of people walking in. She tried her best and she was communicative about the wait and the reason we were waiting l. I appreciate the honesty and the communication and I hope the rest of her day was easy on her. I hope whoever sees and is charge for this location directs help to this store because they need it. It’s not fair for one employee to run everything by herself during lunch rush and have the same expectation for the food, customer service, and atmosphere that which a team would normally run.
Juan “Choko” Montiel
Terrible customer service, people get upset about placing an order for nine people and they say they can't do it and get upset.
Service: 1
Lisa Phillips
The worst customer service experience today that I've ever had. The guy behind the counter, clearly didn't want to be there today 11/12/23 at 1:30.I will go down the street for better service next time.
Atmosphere: 4
Food: 5
Service: 1
Orvin Benitez
Yesterday at around 8:30 at night I went to buy something for my daughter, but the person who served me acted very racist, this always happens to me with this person, bad service, just for being Latino
Ordered WAY a head of time and still was not finished. Missed my entire lunch due to this. Asked for sandwich toasted and it was definitely not, cheese, meat, and bread were all cold. Avoid this place. Lady working was also a bit rude and made comments about “angry” customers. When asked about my order and I yeah she told looked at another customer and “see what I mean.” I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Rachael Hatcher
Mary was the only one working, and even with a line out the door provided amazing customer service. She rocked! I will definitely go back if she's there (:
Atmosphere: 5
Food: 5
Service: 5
Chris Atkins
Submit on Lovell stinks, they do not know what they are doing. The sub was subpar at its best. The guy didn't put cheese on it. When a joke. Never
Atmosphere: 1
Food: 1
Service: 1
Jack Cross (JC)
Excellent service though out of a few basic ingredients. Price increase
Atmosphere: 5
Food: 5
Service: 5
J Cross (JC)
Excellent service though out of a few basic ingredients. Price increase noted
Walked in and order sub with honey oat bread... they are out at 2:15 on a Saturday afternoon.
Planned to have a combo with tea to drink( I don't drink sodas). Tea isn't even made.... not we ran out of tea... the tea containers are sitting there looking like they were never assembled today.
Very skimpy on the topping! Sandwich was not wrapped well. When I looked into the bag I could see the partially unwrapped sandwich.
I understand being out of something or not making fresh tea at the end of the day, but this seems to be the consistent way this Subway operates and doesn't usually have the friendliest staff.
I feel like you can do better Subway.
Atmosphere: 2
Food: 2
Service: 2
The girl that was working was in a terrible mood. She was extremely rude to the customer ahead of me.
She was stingy with the toppings so I had to ask for the full amount instead of the little sprinkle that she put on there.
Atmosphere: 2
Food: 4
Service: 1
I called about a job a the girl that answered was being very rude on the phone is that how you talk to your customer to
Food was fresh
Atmosphere: 4
Food: 4
Service: 5
Great service.
Atmosphere: 4
Food: 5
Service: 5
Ordered here several times as it’s the closest to my house. They consistently never answer the phone and never update the app as to when your sandwich is ready. What’s the point of having a process tracker if the store doesn’t use
Atmosphere: 3
Food: 4
Service: 1
This is not to point a finger at employees who are working at this store, anytime I have been at this location they’re trying with what they have. However I do want point out that having one person running the store during lunch rush is a disservice for not only customers but specifically the employees. Today, there was one person in the entire store. She was slammed with sandwiches and she was working really hard to get the orders done. She was the only person I saw working at this location, and it was clear she was overwhelmed with amount of order coming from online plus the amount of people walking in. She tried her best and she was communicative about the wait and the reason we were waiting l. I appreciate the honesty and the communication and I hope the rest of her day was easy on her. I hope whoever sees and is charge for this location directs help to this store because they need it. It’s not fair for one employee to run everything by herself during lunch rush and have the same expectation for the food, customer service, and atmosphere that which a team would normally run.
Terrible customer service, people get upset about placing an order for nine people and they say they can't do it and get upset.
Service: 1
The worst customer service experience today that I've ever had. The guy behind the counter, clearly didn't want to be there today 11/12/23 at 1:30.I will go down the street for better service next time.
Atmosphere: 4
Food: 5
Service: 1
Yesterday at around 8:30 at night I went to buy something for my daughter, but the person who served me acted very racist, this always happens to me with this person, bad service, just for being Latino
Restaurantji Recommends
Ordered WAY a head of time and still was not finished. Missed my entire lunch due to this. Asked for sandwich toasted and it was definitely not, cheese, meat, and bread were all cold. Avoid this place. Lady working was also a bit rude and made comments about “angry” customers. When asked about my order and I yeah she told looked at another customer and “see what I mean.” I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Mary was the only one working, and even with a line out the door provided amazing customer service. She rocked! I will definitely go back if she's there (:
Atmosphere: 5
Food: 5
Service: 5
Submit on Lovell stinks, they do not know what they are doing. The sub was subpar at its best. The guy didn't put cheese on it. When a joke. Never
Atmosphere: 1
Food: 1
Service: 1
Excellent service though out of a few basic ingredients. Price increase
Atmosphere: 5
Food: 5
Service: 5
Excellent service though out of a few basic ingredients. Price increase noted
Atmosphere: 5
Food: 5
Service: 5
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