Wendy's

5011 Millertown Pike, Knoxville
(865) 246-6751

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Recent Reviews

I placed my order in the drive thru on September 18, 2024 between 8:30pm and 9pm. They messed up the order, but when I called, the manager was very polite, even though I was upset, she remained calm and showed a willingness to fix the problem. I respect her professionalism while dealing with my issue. Even though I did not want to drive back over there after a 10 hour shift at work, I did. The manager fixed the problem and the young cashier working drive thru apologized for the...
This is another business in the service industry that is choosing to reduce human interaction. Apparently, we have to key in our order at a kiosk. I personally have not been trained on the details of order entry, and while it is fairly straightforward, customization took a few tries. (I'm new) Then I totaled my order and completed the transaction myself. After pouring a diet coke myself, I asked the person behind the counter to pour the regular Coke from the machine behind...
Went through the drive-through to get a nostalgic Frosty and a burger for my dog lol since he was a good boy. The staff was not very friendly, they were pretty rude actually. I guess I should have expected such, I don’t usually order fast food but was in a pinch. Also, when did the prices get so high for fast food? I was shocked at my total. Anyway, considering this was my first time at Wendy’s in years I don’t plan to go back anytime soon.

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