Worst fast food ever. All workers are Hispanic, and that's fine but they don't speak good English. So they can communicate with you. Nothing was made correct. No straws in the bag. Forgot a fry, forgot bbq sauce and much more. Avoid this place at all costs.
Corrie Seymour
IF YOU GO THERE YOU ARE WASTING YOUR MONEY! THE SERVICE SUCKS AND THE MANAGER IS RUDE!
Atmosphere: 1
Food: 1
Service: 1
Laurie Davis
This is the second time I have ordered a baked potato and got home and didn't get it.
Beth Thomas
Absolutely terrible service.??Used the drive thru at approximately 11:00 pm.The cashier could not scan my QR code and refused to ask for helpPlus they never gave us all the food ordered even though they were asked if we had everything before we drove off.This is the Wendy's on Merchant next to the McDonalds.If less than one star was possible that's what this Wendy's would get.They won't answer the phone either!
Carl Lawrence
Fast food, but my stomach became upset.
Atmosphere: 4
Food: 4
Service: 4
kristina knapp
Struggled to get someone to speak English to me for the morning shift. Went inside and the floor was sticky and my sneakers were sticking to the floor. Saw people handling food with their bare hands. The same employee dropped my mobile order on the counter without saying a word. Definitly not a friendly location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo
Robert Farthing
THE worst Wendy's burger I've ever had in over 40 years as a customer. The patties were either pre-cooked or microwaved, very likely both.When you get food at Wendy's a minute after you order, something is wrong.Also, the tables had been wiped, but obviously with a greasy cloth. The tables were visibly sticky and sticky to the touch, so much so that I was able to write 'YUK' with my finger on one of the tables.I definitely DO NOT recommend eating there.Employee training is seriously lacking.
Atmosphere: 3
Food: 1
Service: 4
William Fairchild
Fast food.
Atmosphere: 5
Food: 5
Service: 5
Nate Lukey
Rough area, but food was good. English wasn’t the server’s primary language, which is ok but took 5 tries to get my order correct.
Atmosphere: 3
Food: 5
Service: 2
Lee Stewart
Mobile app not working (no $2 off Baconator available). No Coke syrup in beverage machine in store. All Hispanic crew made communications difficult. May switch to McDonald's next door.
Went there last week doors were lock will not spend money where they can't open the store. Staff not
Atmosphere: 2
Food: 4
Service: 3
George
Absolutely the WORST customer service that I have ever received. What makes it even worse, my wife had to sit through the terribleness that was Wendy's yesterday (Dec 6TH at 2:15 PM). I have never been spoken to like that and I'm absolutely going to take it to corporate. No matter if you're having a bad day or not, there's no reason to ever speak to a human being the way I was spoken to yesterday. Even through it all I wished the person taking orders to have a Merry Christmas. I was met with bye, bye, bye, like I was in some boy band from the 90's. I will NEVER spend another dime at the Merchants Wendy's. Dave would frown upon what transpired yesterday and the person taking orders should be ashamed of themselves and how they represented Wendy's as a whole. Utterly ridiculous and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Larry Drake
Early morning drive thru service only. Food was good and filling for the price.
Atmosphere: 4
Food: 5
Service: 4
donnavon rudd
Wanted a #5, said "#5 with a coke, please"Sit in silence for two minutes"You wanna drink or not?"No, ma'am. Just the one coke."Then say that"I know it's a Wendy's but seriously....
Atmosphere: 1
Mark Teffeteller
Pulled up to drive thru at 10:20. Sign says open late till 12:00. No one there. Seems like some firing needs to be happening or close down the store.
Worst fast food ever. All workers are Hispanic, and that's fine but they don't speak good English. So they can communicate with you. Nothing was made correct. No straws in the bag. Forgot a fry, forgot bbq sauce and much more. Avoid this place at all costs.
IF YOU GO THERE YOU ARE WASTING YOUR MONEY! THE SERVICE SUCKS AND THE MANAGER IS RUDE!
Atmosphere: 1
Food: 1
Service: 1
This is the second time I have ordered a baked potato and got home and didn't get it.
Absolutely terrible service.??Used the drive thru at approximately 11:00 pm.The cashier could not scan my QR code and refused to ask for helpPlus they never gave us all the food ordered even though they were asked if we had everything before we drove off.This is the Wendy's on Merchant next to the McDonalds.If less than one star was possible that's what this Wendy's would get.They won't answer the phone either!
Fast food, but my stomach became upset.
Atmosphere: 4
Food: 4
Service: 4
Struggled to get someone to speak English to me for the morning shift. Went inside and the floor was sticky and my sneakers were sticking to the floor. Saw people handling food with their bare hands. The same employee dropped my mobile order on the counter without saying a word. Definitly not a friendly location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo
THE worst Wendy's burger I've ever had in over 40 years as a customer. The patties were either pre-cooked or microwaved, very likely both.When you get food at Wendy's a minute after you order, something is wrong.Also, the tables had been wiped, but obviously with a greasy cloth. The tables were visibly sticky and sticky to the touch, so much so that I was able to write 'YUK' with my finger on one of the tables.I definitely DO NOT recommend eating there.Employee training is seriously lacking.
Atmosphere: 3
Food: 1
Service: 4
Fast food.
Atmosphere: 5
Food: 5
Service: 5
Rough area, but food was good. English wasn’t the server’s primary language, which is ok but took 5 tries to get my order correct.
Atmosphere: 3
Food: 5
Service: 2
Mobile app not working (no $2 off Baconator available). No Coke syrup in beverage machine in store. All Hispanic crew made communications difficult. May switch to McDonald's next door.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Taco Salad
Restaurantji Recommends
Went there last week doors were lock will not spend money where they can't open the store. Staff not
Atmosphere: 2
Food: 4
Service: 3
Absolutely the WORST customer service that I have ever received. What makes it even worse, my wife had to sit through the terribleness that was Wendy's yesterday (Dec 6TH at 2:15 PM). I have never been spoken to like that and I'm absolutely going to take it to corporate. No matter if you're having a bad day or not, there's no reason to ever speak to a human being the way I was spoken to yesterday. Even through it all I wished the person taking orders to have a Merry Christmas. I was met with bye, bye, bye, like I was in some boy band from the 90's. I will NEVER spend another dime at the Merchants Wendy's. Dave would frown upon what transpired yesterday and the person taking orders should be ashamed of themselves and how they represented Wendy's as a whole. Utterly ridiculous and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Early morning drive thru service only. Food was good and filling for the price.
Atmosphere: 4
Food: 5
Service: 4
Wanted a #5, said "#5 with a coke, please"Sit in silence for two minutes"You wanna drink or not?"No, ma'am. Just the one coke."Then say that"I know it's a Wendy's but seriously....
Atmosphere: 1
Pulled up to drive thru at 10:20. Sign says open late till 12:00. No one there. Seems like some firing needs to be happening or close down the store.
Atmosphere: 1
Food: 1
Service: 1