Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
2401 Jacksboro Pike, LaFollette
(423) 717-0803
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Tonight we decided to run through Dairy Queen for dinner. None of the three workers were wearing their masks over their noses or mouths just as beards across their chins 🙄 after some back and forth on whether or not to eat it I decided I was hungry enough to risk it plus didn’t want to waste our $20 worth of food. Only to pick up my chicken to find this 🤢 guess I’m saved from the possible corona exposure but there goes our money and my dinner appetite.
Won’t...read full review
My wife and I took the grandkids to get ice cream the other night. Placed our order and sat down. The place was empty except for us and one other table. Waited 30 minutes all the while people were coming in and ordering and getting their to go orders right away. Finally went and got a refund and was told sorry... we don't hardly have anybody working tonight. Won't ever be back.
Menu
Hours
| Monday | 10:30AM - 10:30PM |
| Tuesday | 10:30AM - 10:30PM |
| Wednesday | 10:30AM - 10:30PM |
| Thursday | 10:30AM - 10:30PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10:30PM |
Dairy Queen Grill & Chill has friendly staff and offers a variety of food options, including chicken meals, tinder boxes, and frozen treats. The restaurant's floor can become sticky due to spilled ice cream, but it is generally kept clean during business hours. The manager and staff are praised for their organization and quick service, especially during unexpected busy times. Recent reviews highlight the hardworking front-of-house staff, with one employee named Madeline receiving particular praise for her friendliness, personality, and dedication despite the chaotic environment. Customers appreciate her kindness and effort, which made waiting more tolerable. While the food is generally good and service is often excellent, there have been some issues with product out-of-stock items and charges during pickup orders. Additionally, some customers found the process of getting food to be a little difficult, noting that staff members were mostly new and could benefit from more experience. Overall, the restaurant is a busy spot with friendly staff and a variety of treats, with improvements needed in stock management and service consistency.